“The walker was waiting for me in my room and worked very well.
I do have one comment though. It was very difficult to get inside a standard cabin. Next time I will probably try a smaller unit that might fit more easily through the doorway.”
“We rented 2 Scootaround scooters for a 21 day cruise in Europe. One scooter was given to us UNCHARGED. The other had a broken key. We called Customer Service before we left the dock - did not hear from anyone until of course the ship had left port. Scootaround said there was another key taped to the bottom of the seat. Guess what? No key! The second scooter would not hold a charge. We found the charger to be defective. Luckily we had the 2nd charger, but had to wait twice as long for the 2 scooters to charge. We repeatedly went to Guest Service on the ship & they put in repeated calls to Scootaround 's customer service number. No one would answer. Within 3 days, BOTH scooters started making horrible noises & thumped as they rolled around. We went to several major ports, but Scootaround said they had no locations available to make exchanges. It was the WORST experience of our years of cruising. Scootaround DOES NOT maintain their vehicles in good condition AND they don't care!
NEVER AGAIN WILL WE RENT ANYTHING FROM SCOOTAROUND!!!!”
“My rental experience with Scoot Around was A+. From the minute I contacted customer service until I turned the scooter in I had a great great experience. James is the best representative for the company. He helped me beyond measure.”
“Visited Fort Lauderdale from England and rented a Whill Model C2 for my mother to get around. Scoot Around were absolutely brilliant. The driver who delivered it to our rental villa was superb, knowledgeable and helpful. Great service and I would happily recommend them to anyone. Will definitely use them again on our next trip.”
“Easy to book online.
Emailed for any questions I had and respond was quick.
The electric wheelchair was perfect size for my mother’s cabin on board the cruise.
The EWheelchair was delivered to the cruise cabin before we boarded.
To return we had to leave it in the cabin.
Worry free booking and excellent service
Highly recommend to hire from Scooteraround.”
“This made my cruise amazing! I was easily able to get around. The scooter was at the front waiting for me when I embarked on the ship. I am so impressed by Scootaround’s service. Thank you for making my cruise more mobile for me. I feel I would’ve been confined to my cabin the whole time if I had not had this scooter!”
“Karen Gerrity was my client that I booked Scoot Around for her husband for .their cruise on RCCL Aug, 2022 out of Port Canaveral. I am a travel agent with Cruise Planners and never received my commission from Scoot Around will never use or recommend you in the future for my clients.
Deborah Lee”
“The location at Port Canaveral is perfectly setup right before the entrance into the port and just as easy to return it. It was very easy to book and make payment. The size and capacity was true to description. Thank you!”