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Scootaround Rentals Reviews

4.5 Rating 2,192 Reviews
88 %
of reviewers recommend Scootaround Rentals
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Location:

7703 Kingspointe Pkwy #400,
Orlando
Florida
32819

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Scootaround Rentals 1 star review on 30th June 2024
Doc Graves
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 8th October 2023
Sandra Smith
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
68
Anonymous
Anonymous  // 01/01/2019
The walker was waiting for me in my room and worked very well. I do have one comment though. It was very difficult to get inside a standard cabin. Next time I will probably try a smaller unit that might fit more easily through the doorway.
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Posted 2 years ago
We rented 2 Scootaround scooters for a 21 day cruise in Europe. One scooter was given to us UNCHARGED. The other had a broken key. We called Customer Service before we left the dock - did not hear from anyone until of course the ship had left port. Scootaround said there was another key taped to the bottom of the seat. Guess what? No key! The second scooter would not hold a charge. We found the charger to be defective. Luckily we had the 2nd charger, but had to wait twice as long for the 2 scooters to charge. We repeatedly went to Guest Service on the ship & they put in repeated calls to Scootaround 's customer service number. No one would answer. Within 3 days, BOTH scooters started making horrible noises & thumped as they rolled around. We went to several major ports, but Scootaround said they had no locations available to make exchanges. It was the WORST experience of our years of cruising. Scootaround DOES NOT maintain their vehicles in good condition AND they don't care! NEVER AGAIN WILL WE RENT ANYTHING FROM SCOOTAROUND!!!!
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Posted 2 years ago
It was very easy to reserve and you being at the cruise terminal was perfect
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Posted 2 years ago
My rental experience with Scoot Around was A+. From the minute I contacted customer service until I turned the scooter in I had a great great experience. James is the best representative for the company. He helped me beyond measure.
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Posted 2 years ago
Visited Fort Lauderdale from England and rented a Whill Model C2 for my mother to get around. Scoot Around were absolutely brilliant. The driver who delivered it to our rental villa was superb, knowledgeable and helpful. Great service and I would happily recommend them to anyone. Will definitely use them again on our next trip.
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Posted 2 years ago
The unit was readily available at the port when we got on the ship. It worked well and even in tight spaces.
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Posted 2 years ago
Easy to book online. Emailed for any questions I had and respond was quick. The electric wheelchair was perfect size for my mother’s cabin on board the cruise. The EWheelchair was delivered to the cruise cabin before we boarded. To return we had to leave it in the cabin. Worry free booking and excellent service Highly recommend to hire from Scooteraround.
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Posted 2 years ago
Excellent service at cruise terminal.
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Posted 2 years ago
This made my cruise amazing! I was easily able to get around. The scooter was at the front waiting for me when I embarked on the ship. I am so impressed by Scootaround’s service. Thank you for making my cruise more mobile for me. I feel I would’ve been confined to my cabin the whole time if I had not had this scooter!
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Posted 2 years ago
Great company. Every time I need mobility equipment, I'll use Scoot Around.
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Posted 2 years ago
Fast pick up drop off
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Posted 2 years ago
Cruise out of Galveston, TX Scooter was in cabin, scooter was clean and charged up. Excellent customer service.
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Posted 2 years ago
It was a great machine and really made my cruise relaxing and enjpyable.
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Posted 2 years ago
Karen Gerrity was my client that I booked Scoot Around for her husband for .their cruise on RCCL Aug, 2022 out of Port Canaveral. I am a travel agent with Cruise Planners and never received my commission from Scoot Around will never use or recommend you in the future for my clients. Deborah Lee
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Posted 2 years ago
The location at Port Canaveral is perfectly setup right before the entrance into the port and just as easy to return it. It was very easy to book and make payment. The size and capacity was true to description. Thank you!
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Posted 2 years ago
I have been very happy with my rental and have recommended ScootAround to others.
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Posted 2 years ago
very clean, great working order. Long battery life and plenty of power to get me around.
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Posted 2 years ago
Some difficulty reserving but ok so far
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Posted 2 years ago
Great Service. Will use this company again..
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Posted 2 years ago
Great service
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Posted 2 years ago
Scootaround Rentals is rated 4.5 based on 2,192 reviews