“Scooter was great.. I don't know if there is a solution to the problem that on Royal Caribbean cruise the scooter is left in room.. It is big problem getting onto ship and not getting to get scooter from room until well past noon when someone is getting onto ship at 11.00 am. That created a big problem for someone that is not able to walk that distance.”
“Rented a wheelchair for a cruise. It took a couple tries to get a response from the company (COVID to blame apparently), but once we did they delivered the chair as promised, in good shape. Price seemed high, by the time they charged extra because the ship was ending at a different point from the departure.”
“This was our second time dealing with Scoot Around and It was a wonderful experience. They are easy to work with and everything is done quickly and smoothly. We rented an oxygen floor unit and they provided us with 2. We assume it was in case the first one encountered any problems. Oxygenators were in the room when we arrived. Highly recommend them!”
“I have used Scootaround before and always found it reliable. This time though, the driver made the delivery almost 2 hours late. That was 2 hours gone from my vacation.”
“I rented this scooter for a Carnival cruise. I was met at the parking garage with my scooter and was allowed to take it to my car upon returning from my cruise. The only hiccup was information incorrectly announced by Carnival that the scooter could not be taken from the ship. I will rent from Scoot Around again!”
“After the scooter was delivered properly, I received a phone call calling me John, stating that my daughter Loni had called stating the key was missing, and that I was in Anaheim. That was a comedy of errors. My name is not John, I do not have a daughter Loni, the key was in the scooter and I was in Las Vegas, not Anaheim.
The phone call was somewhat amusing. My first name has double "n"s. Please correct in your files.”
“i have been using scoot around for many years and never had any problems.
They are easy to deal with and always helpfuil for whar you will need.
I highly recommend them for your use for any situation or occassion They will help you with your needs and you will be very happy.”
“I rent a scooter at 90 percent of the time when I attend conventions. I’m tried several times to rent a scooter for our last convention. No one ever returned my calls.”
“I love the way the scooters are in the terminal now, so you don’t have to get them in your cabin cabin you’re always right there. I’ve never had a problem getting one and one one broke down on me on my last cruise. One broke down. He refunded me completely and no hassle”
“You’re all over he country & I travel a lot, so I love it that I can scoot around everywhere! Thank you for being there for me when there’s a lot of walking involved!”
“I was displeased with the service and the product. It wasn’t working properly and the response time was terrible. The representatives didn’t help and they were rude and negligent.”
