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Scootaround Rentals Reviews

4.5 Rating 2,192 Reviews
88 %
of reviewers recommend Scootaround Rentals
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Location:

7703 Kingspointe Pkwy #400,
Orlando
Florida
32819

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Scootaround Rentals 1 star review on 30th June 2024
Doc Graves
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 1st November 2023
SUSAN HOLLENSBE
Scootaround Rentals 5 star review on 8th October 2023
Sandra Smith
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
Scootaround Rentals 5 star review on 10th September 2023
KERRY MCCRAY
68
Anonymous
Anonymous  // 01/01/2019
We have used Scoot Around for several rentals for myself and my wife over the past year. We have rented in Las Vegas, as well as for several different cruises. This experience was one of the worst by far. We experienced issues with our scooter on the last cruise that we took. We notified the guest services desk on board the ship immediately to make it aware that we were having issues. When we returned to port, we notified the employees at the desk when we returned the scooter. And I also called customer service and reported the problems we had. We were asked to give customer service until March 31, 2023, because they were short-staffed and needed extra time. It is now April 14, 2023, and we never did hear back from anyone regarding the issues that we had. It would be greatly appreciated if I was made to feel important, and not that my issues were not that big of a deal to the company. Extremely disappointed in our last experience.
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Posted 1 year ago
Great job, but was much more convenient last time when I was able to get and drop the scooter off outside the ship at the end of the gangway.
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Posted 1 year ago
It was perfect for our cruise!
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Posted 1 year ago
Everything was great. Loved the scooter Thank you,
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Posted 1 year ago
Everything went as planned, no problems at all.
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Posted 1 year ago
ive rented scooters for 3 cruises. i.ve found it a wonderful experience. the equiptment is in my cabin when i arrive, all plugged in and ready to go. it is equipt with a direction booklet, so if i have any questions i can find the answers. when my cruise is over, i simply leave it in my cabin. they make it very convenient.
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Posted 1 year ago
The scooter was waiting in my cabin when I arrived on the ship. Scootaround had a location outside the ship where I could leave my scooter when I disembarked. That way I didn't need a wheelchair to get off the ship.
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Posted 1 year ago
Great scooter and great customer service. Dropped off and picked from our hotel. A flight cancelation change our travel dates and customer service worked with us to change our dates last-minute without a problem.
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Posted 1 year ago
Scooter worked fine, but when moving there was a constant clicking. Distracting, but I got used to it.
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Posted 1 year ago
Helped me immensely to get from place to place. Thank you for this service.
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Posted 1 year ago
Everything with Scoot Around was A+! From setting up the rental to the return; so easy!!
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Posted 1 year ago
Good qualility equipment, timely drop off and pick up. Never had an issue.
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Posted 1 year ago
Rented a wheelchair for a cruise and once on the ship, we folded the chair but it wouldn’t unfold. We reported to scoot around as the wheelchair was completely unusable but we never received a response or even a partial refund.
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Posted 1 year ago
Very helpful. Rep on pier ready to go
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Posted 1 year ago
Clean...worked perfectly
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Posted 1 year ago
Easy to call and reserve a scooter. Delivered to the right place at the right time. Easy to turn back in at the end of the day. Pleased with the quality and longevity of the scooter. Used all day at the state fair. Price was acceptable.
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Posted 1 year ago
Took forever to get paid my commission
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Posted 1 year ago
Excellent customer service. Having a scooter was a life saver on our cruise! They even let me ride it our shuttle, leave it there and a rep came and picked it up! Outstanding service! Will definitely use them again!
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Posted 1 year ago
Rented from you 5times 4 on cruises and one in Vegas. All outstanding. 2 coming up for July and August a 3rd coming in December. Planning on buying one soon but still renting for trips.
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Posted 1 year ago
Got on the cruise the scooter stopped working, had to call while on the cruise and according to the beeps the scooter needed service. Had to rent a wheel chair from Carnival for the rest of the cruise. It took two weeks to get a refund, but they did not refund the $75 I had to pay Carnival for the wheel chair.
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Posted 1 year ago
Scootaround Rentals is rated 4.5 based on 2,192 reviews