“I've rented a couple times with scootaround. Had an issue called and they replaced it quickly in Vegas to much walking and this made it possible to see so much more”
“Bed was not there when we got there and was not put to gather correctly. We were on a cruise and had to have someone help us after we had sailed. Cause it was not there in a timely manner.”
“I enjoyed using your product but it would have been better if there would have been a place on scooter for storage . The basket was only big enough for my purse. I would have liked an area for my packages while at the fair. Thank you,
.”
“My last scooter rental was great. The scooter was waiting for me in my cabin for my cruise, and it was in great condition and provided great mobility for me while on the ship and import while import we were out and about for several hours, and the scooter performed great, I have always enjoyed using Scootaround and will continue to in the future. Thank you.”
“My scooter was a very noisy sound when moving but it got the job done. I will be renting another scooter for the month of October for another cruise.”
“The first scooter was not very clean. It had a cracked glass in the spread control the second day it was making a loud strange noise when on a tile surface. I turned it in .I was very lucky they had a spare one to use. I was very dirty but ran well.”
“I only gave 3 stars because we were on a cruise ship and the hoyer lift that I rented wasn’t at my room at the time of sailing. After calling the company and being given several different answers it finally arrived! She it arrived and we went to use it the cylinder was t any good and the ship had already sailed off!!! I am handicapped and require total body care. The wonderful engineers with the help of my brother in law figured out the problem and then they were able to repair the cylinder and I was then good to go! It was stressful and the ships staff were extremely helpful. My daughter who takes care of me ran around going back and forth to the customer service desk calling your company. I didn’t get a refund or a genuine apology from the company for the almost 48 hours that I went without the lift that I paid for! I rent from this company for every cruise and I think it’s a shame how this situation was handled!”
“Pick up and drop off at the cruise terminal was seamless. The scooter, however, was a little rough on the edges. Part of it was coming off, and there was a definite scuffing sound as I tooled down the aisles (maybe something was rubbing again a tire?). The battery lasted, though, and I had no real mechanical problems with it. I just felt like it had been used and abused in the past.”
