ScrapMyCarOnline.co.uk Reviews

Name: ScrapMyCarOnline.co.uk
Address: Salvage Yard Kilnhurst Road, Kilnhurst, Mexborough, Rotherham
Rating: 4.78

4.8 Rating 270 Reviews

95 %

of reviewers recommend ScrapMyCarOnline.co.uk

Company Reviews

Metrics

4.8

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ScrapMyCarOnline.co.uk 5 star review on 4th September 2024

Anonymous

ScrapMyCarOnline.co.uk 5 star review on 3rd July 2024

Peter

ScrapMyCarOnline.co.uk 5 star review on 12th June 2024

Marc

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call handler very efficient and l appreciatethey busy nature of the business but was told the date then to be cancelled by the towing guy saidvhecwoukd come next day in the morning before lunch then said it would very around 6pm then bring back as l had a medical appointment and said he was in the area and would arrive within 15 minutes...waited in a total of 2 days but prompt communication with DVLA”

Helpful Report

Posted 7 months ago

“They were helpful and gave a good price”

Helpful Report

Posted 7 months ago

Thank you for your 5 star review. We are really happy our team were there to assist you as efficiently as possible, and that you got a great price too.

Posted 7 months ago

“It works well. It puts your vehicle on the scrap car market and you are contacted promptly with offers from several breakers so choosing the best offer is straight forward. In my case my car was sold quickly, collected within a couple of days and the money in my bank account the same day.”

Helpful Report

Posted 7 months ago

Many thanks for your 5 star review. Glad you are happy with the turn around time of the collection of your car, and your payment hitting your account the same day.

Posted 7 months ago

“Ok thenks bay”

Helpful Report

Posted 7 months ago

Many thanks for your 5 star review.

Posted 7 months ago

“Fast and prompt service would Recommend”

Helpful Report

Posted 7 months ago

Many thanks for your feedback and recommendation of our services.

Posted 7 months ago

“Excellent would definitely recommend!”

Helpful Report

Posted 7 months ago

Many thanks for your 5 star recommendation

Posted 7 months ago

“Great response and collection. Only downside is that I was made unaware I had to contact dvla that it had been scrapped and was being charged for road tax for 3 months before realising.”

Helpful Report

Posted 7 months ago

Many thanks for taking the time to leave us a review. We have looked into your comments. Our records show your vehicle was submitted onto our system on 25/03 and was collected from yourself of 01/04. Your vehicle was disposed of through an authorised ATF who issued a Certificate of Destruction (COD) on 06/04. This should have automatically cancelled the vehicle off DVLAs system which, in turn then cancels your road tax. This was all completed within the timeframe stipulated by DVLAs terms and conditions being 7-14 days.

Posted 7 months ago

“Second time I have dealt with scrap my car online. Both occasions have been very helpful and professional. Will definitely use them again in the future”

Helpful Report

Posted 7 months ago

Many thanks for your 5 star review. We are really pleased that you were so happy with our service that you chose to repeat your business with us. It is very much appreciated.

Posted 7 months ago

“Great, prompt and polite service.”

Helpful Report

Posted 7 months ago

Many thanks for your 5 star review

Posted 7 months ago

“Can't fault Scrap My Car. They offered a fantastic price for my rusty old relic that hadn't moved for 10yrs. They offered a much better price than their competitors and more than if I'd towed it in to the, not so friendly, local scrap car yard myself. When calling, the staff are friendly and helpful. The team are swift and responsive. They even checked and sent a smaller truck due to me living on a country lane. Simply had to email some ID and bank details in order to pay me. I was contacted by transport to arrange collection and the car was collected by a friendly driver within 2 days late in the afternoon. I was instructed to call the next morning, payment hit my account within a couple of hours. They didn't even damage the drive. I definitely recommend them.”

Helpful Report

Posted 7 months ago

Many thanks for your 5 star review. We are thrilled that each member of out team delivered such a professional service for you. Our team try to work with our customers to assess the access for our transport to hopefully avoid any loading issues. Bank details are requested in advance to help speed up the payment process so its great you received your payment the same day as we aimed.

Posted 7 months ago

ScrapMyCarOnline.co.uk is rated 4.8 based on 270 reviews