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ScrapMyCarOnline.co.uk Reviews

4.8 Rating 270 Reviews
95 %
of reviewers recommend ScrapMyCarOnline.co.uk
4.8
Based on 270 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ScrapMyCarOnline.co.uk Reviews
Anonymous
Anonymous  // 01/01/2019
Quick services.. best price...
Helpful Report
Posted 4 months ago
Dear Maria,Thank you so much for your glowing 5-star rating of ScrapMyCarOnline.co.uk! We really appreciate your feedback and are thrilled to hear about your positive experience with our service. Quick services.. best price... is exactly what we strive to provide for all our customers. We understand the importance of efficient and hassle-free car scrapping, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing ScrapMyCarOnline.co.uk. We value your support and are here to assist you with any future car scrapping needs. Best regards, ScrapMyCarOnline.co.uk Team
Posted 3 months ago
Very efficient. Easy process and great customer service. Smooth transaction with no issues.
Helpful Report
Posted 4 months ago
Dear Gail, Thank you very much for your 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your positive feedback. We are delighted to hear that our service was very efficient and the process was easy for you. Our team takes pride in delivering great customer service, and we're thrilled that you had a smooth transaction with no issues. Thank you once again for choosing ScrapMyCarOnline.co.uk. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Best regards, Chloe
Posted 3 months ago
Had a an appointment for 1pm, with no show, no call when I rang the office and got the drivers number he said it would be more like 3, after 3 I get another call saying it would be later and to send everything via what's app and leave the car open for him to pick up. I could have done this in the first place, I had to cancel my plans. But the price is very good and payment was prompt.
Helpful Report
Posted 4 months ago
Hi Misa, Thank you for your feedback. Are you able to provide the time you called the office please, as unfortunately the phones are not monitored during out of office hours. We do apologise on behalf of the driver for not making it there on time for you, unfortunately due to the nature of the business loading vehicles one after the other does not always take as long as initially accounted for, with additional traffic delaying things even more. Please do not hesitate to contact us again should you be in need of our services in the future. Best regards, Lena ScrapMyCarOnline.co.uk
Posted 4 months ago
Office staff did not send email as promised,had to chase driver as he ignored messages. Was quite stressful sorting everything out wouldn’t use company again
Helpful Report
Posted 4 months ago
Hi Joanne, Thank you for providing feedback on your experience. Unfortunately drivers cannot respond to texts or calls while driving for legal purposes. Our office staff try their best to keep up with the high demand of calls and general correspondence so we do apologise if we missed your email. Please do not hesitate to get in contact with us should you need any further assistance. Best regards, Lena ScrapMyCarOnline.co.uk
Posted 4 months ago
Very quick and easy. The guy who picked up my car was quick and very polite. The money was in my bank the next day. Would definitely recommend
Helpful Report
Posted 4 months ago
Dear Ellen,Thank you so much for taking the time to rate ScrapMyCarOnline.co.uk with 5 stars! We truly appreciate your feedback and are delighted to hear about your positive experience. We're glad to hear that your transaction was very quick and easy. Our team strives to provide a seamless process for our customers. It's great to know that the representative who picked up your car was not only quick but also very polite. Our aim is to offer excellent customer service in every interaction. We're also pleased to hear that the payment was promptly made. We understand the importance of a timely transaction, and we're happy to have met your expectations. Your satisfaction is our priority. Thank you again for your recommendation. We value your trust and appreciate the opportunity to serve you. If you ever need our services in the future, please don't hesitate to reach out. Best regards, Chloe
Posted 3 months ago
Excellent service. Trustworthy and good price. Fast payment. Highly recommend
Helpful Report
Posted 4 months ago
Dear Mohammed, Thank you so much for your exceptional 5-star rating of ScrapMyCarOnline.co.uk. We truly appreciate your support and kind words. It's customers like you who keep us motivated to provide excellent service, maintain trustworthiness, and offer competitive prices. We're thrilled to hear that you had a fast payment experience as well. Your recommendation means a lot to us, and we'll continue working hard to ensure that you and all our customers receive the highest level of service. Thank you once again for choosing ScrapMyCarOnline.co.uk. We look forward to assisting you in the future! Best regards, Chloe
Posted 3 months ago
Brilliant service turned up when promised and the money went in quickly and there price was miles better than everyone
Helpful Report
Posted 4 months ago
Dear Graham,Thank you so much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your support and feedback. We are thrilled to hear that you had a brilliant experience with our service and that we were able to meet your expectations. It's great to hear that we turned up when promised, ensured a quick payment process, and, most importantly, offered a price that surpassed all others. We always strive to provide the best value for our customers. Once again, we cannot thank you enough for your kind words and for choosing ScrapMyCarOnline.co.uk. Should you have any further questions or require our assistance in the future, please do not hesitate to reach out. Best regards, Chloe
Posted 3 months ago
I got a great price, my car was collected as planned and I got paid the same day. Great service would definitely recommend!
Helpful Report
Posted 4 months ago
Dear Mohammed,Thank you so much for taking the time to give ScrapMyCarOnline.co.uk a stellar 5-star rating. We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our service. "I got a great price, my car was collected as planned, and I got paid the same day. Great service would definitely recommend!" Your feedback reassures us that we are on the right track in providing a seamless and satisfactory experience to our valued customers like yourself. Once again, thank you for your recommendation, and we look forward to assisting you or anyone you may refer to us in the future. Best regards, Chloe
Posted 3 months ago
Very satisfied with the service I received - despite my car being in a location that was very difficult to access their pick up service was prompt and very efficient - payment was made speedily.
Helpful Report
Posted 4 months ago
Dear Paul,Thank you so much for your fantastic 5-star rating on ScrapMyCarOnline.co.uk! We truly appreciate your kind words and are delighted to hear that you were very satisfied with our service. We understand that having your car located in a difficult-to-access area can be challenging, but we strive to go above and beyond to ensure a prompt and efficient pick-up service for our customers. It brings us great joy to know that we were able to meet your expectations. Additionally, we always aim to make the payment process as speedy as possible because we know your time is valuable. Your satisfaction is our top priority, and we are thrilled to have provided you with a smooth experience. Thank you again for your glowing review. We genuinely value your support and look forward to serving you in the future! Best regards, Chloe ScrapMyCarOnline.co.uk Team
Posted 3 months ago
Excellent company to deal with. Quick removal of my car and prompt payment. 👍
Helpful Report
Posted 4 months ago
Dear Geoffrey,Thank you so much for your outstanding 5-star rating of ScrapMyCarOnline.co.uk! We really appreciate your feedback and we're thrilled to hear that you had such a positive experience with us. We strive to provide excellent service, and it's fantastic to know that you found us to be an excellent company to deal with. Our team takes pride in ensuring quick removal of cars and prompt payment, so we're glad this was reflected in your experience! Once again, thank you for choosing ScrapMyCarOnline.co.uk. We look forward to serving you again in the future. If you have any further comments or questions, please don't hesitate to reach out. Best regards, Chloe
Posted 3 months ago
Excellent service
Helpful Report
Posted 4 months ago
Dear Tom,Thank you so much for your incredible 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your positive feedback and are thrilled to hear that you had an excellent experience with our service. At ScrapMyCarOnline.co.uk, providing excellent service is our utmost priority, and we are delighted that we were able to meet your expectations. Your satisfaction is our fuel to continuously improve and deliver top-notch assistance to all our valued customers. Once again, we sincerely appreciate your kind words and the time you took to share your positive experience. If you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. Best regards, Chloe
Posted 3 months ago
After receiving a quote higher than any other, I submitted my details and waited for their call. They promised to contact me within four hours, but reached out the next day. Their friendly colleagues explained they could schedule the collection for the following week and would confirm closer to the date to ensure I still wanted to proceed. Upon confirmation, they said one of their drivers would call me closer to the collection time. On the day, the driver called 20 minutes before arrival. When he arrived (a very friendly guy), he took a picture of my driving license, explained they would handle all the paperwork, and assured me that payment would be in my account by that afternoon or the following morning. Everything went very smoothly. The only reason I deducted one star is due to my lack of understanding of the whole process. While it all went smoothly in hindsight, I would have preferred more detailed written information about when, where the pick-up would be, how the payment transaction would be processed, and how long it would take. This would have put my mind at ease and assured me that everything was on track during their otherwise seamless transaction.
Helpful Report
Posted 4 months ago
Dear John,Thank you so much for taking the time to rate ScrapMyCarOnline.co.uk with 4 stars. We appreciate your positive feedback and are glad to hear that our colleagues were friendly and helpful during your experience. We apologize for any delay in reaching out to you and understand that clearer information regarding the pickup, payment process, and timeline would have put your mind at ease. We will make sure to address this concern and improve our communication in the future. Thank you again for choosing ScrapMyCarOnline.co.uk. We value your business and hope to serve you again in the future. Best regards, ScrapMyCarOnline.co.uk
Posted 3 months ago
My old banger finally died after 11 years of cheap motoring - the price quoted seemed too good to be true but I got a phone call to arrange collection within a couple of hours and the car was collected the following afternoon by a very polite chap and the money appeared in my account the following morning. Couldn’t be happier 😁
Helpful Report
Posted 4 months ago
Dear Stephan,Thank you so much for taking the time to give ScrapMyCarOnline.co.uk a 5-star rating. We truly appreciate your feedback and are thrilled to hear about your positive experience. We understand that parting ways with your old car can be a bittersweet moment, especially after 11 years of reliable service. However, we are delighted to have been able to assist you in this process. It's great to hear that our quote exceeded your expectations. While it may have seemed too good to be true, we strive to offer the best prices in the market. We aim to provide a hassle-free experience, and we are glad that we were able to quickly arrange the collection of your car within a couple of hours. Our team takes pride in providing excellent service, and we're glad you found our representative to be polite during the collection process. We believe that professionalism and courtesy go a long way in ensuring customer satisfaction. Lastly, we are thrilled to hear that the payment was promptly processed and appeared in your account the following morning. We understand the importance of a seamless transaction and we always strive for your satisfaction. Once again, thank you for your kind words and for choosing ScrapMyCarOnline.co.uk. We are delighted to have
Posted 3 months ago
Excellent service. Great guys very helpful
Helpful Report
Posted 4 months ago
Dear Mike,Thank you so much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. "Excellent service. Great guys very helpful" - your kind words mean the world to us! We take pride in providing top-notch assistance, and our team is always here to go the extra mile for our valued customers like you. Once again, thank you for choosing ScrapMyCarOnline.co.uk. We look forward to serving you again in the future. Best regards, Chloe
Posted 3 months ago
Very efficient and quick collection money there within 24hrs
Helpful Report
Posted 4 months ago
Dear Gary,Thank you so much for taking the time to give us a five-star rating for ScrapMyCarOnline.co.uk! We truly appreciate your feedback and support. We are delighted to hear that you found our service very efficient and experienced a quick collection. It's fantastic to know that you received your payment within 24 hours as well. Our team works tirelessly to ensure a seamless and prompt process for all our customers. If there's anything else we can assist you with in the future or if you have any further feedback, please don't hesitate to reach out to us. We are always here to help. Once again, thank you for your trust in our services. Kind regards, ScrapMyCarOnline.co.uk Team
Posted 3 months ago
This service is very good. I recommend it, fast and efficient. Money the next day.
Helpful Report
Posted 5 months ago
Dear Jacek,Thank you so much for the fantastic 5-star rating you've given us on ScrapMyCarOnline.co.uk! We greatly appreciate your kind words and support. We are thrilled to hear that you found our service to be very good, fast, and efficient. At ScrapMyCarOnline.co.uk, we strive to provide a seamless and hassle-free experience for our customers. It's great to know that we were able to live up to your expectations! We sincerely appreciate your recommendation and are delighted that we could deliver your money the next day. Your satisfaction is our top priority, and we're thrilled to have earned your trust. Once again, thank you for choosing ScrapMyCarOnline.co.uk and for taking the time to share your feedback. We look forward to assisting you again in the future. Best regards, Chloe
Posted 3 months ago
They certainly did scrap my car. Made it very easy for me and very accommodating of my shifts
Helpful Report
Posted 5 months ago
Thank you so much for giving ScrapMyCarOnline.co.uk a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that our team made the car scrapping process easy and convenient for you. We understand how important it is to accommodate our customers' schedules, and we are delighted that we were able to meet your needs. Your satisfaction is our top priority, and we are glad that we could assist you in scrapping your car smoothly. Once again, thank you for choosing ScrapMyCarOnline.co.uk. We value your feedback and look forward to providing you with exceptional service in the future. Best regards, Chloe
Posted 3 months ago
Of it sounds too good to be true it usually isn’t. But not this time. Excellent service. Money paid no quibble. Prompt excellent communication. Very pkeased
Helpful Report
Posted 5 months ago
Dear Rebecca,Thank you so much for taking the time to rate ScrapMyCarOnline.co.uk with 5 stars! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with our service. We completely understand your skepticism when it comes to deals that sound too good to be true. However, we are delighted to have exceeded your expectations this time. Our main goal is to provide a hassle-free and efficient process, and we are delighted to know that you found our service to be excellent in terms of prompt communication and payment without any issues. Your satisfaction is our utmost priority, and we are extremely pleased to have been able to meet your expectations. Should you require any assistance in the future or have any further questions, please do not hesitate to reach out. We are here to help. Once again, thank you for choosing ScrapMyCarOnline.co.uk and for your fantastic review. We truly value your feedback and hope to assist you again in the future. Best regards, Chloe
Posted 3 months ago
Excellent on communication and absolutely have a better deals
Helpful Report
Posted 5 months ago
Dear Audrey, Thank you so much for taking the time to give ScrapMyCarOnline.co.uk a five-star rating! We are thrilled to hear that you had an excellent experience with us. Our team takes great pride in providing excellent communication and we are glad to know that it met your expectations.
Posted 3 months ago
Helpful staff, collection was done without any fuss and offered a very competitive value for my car.
Helpful Report
Posted 5 months ago
Dear Paul,Thank you so much for giving ScrapMyCarOnline.co.uk a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience. We're glad that our helpful staff made your car collection a hassle-free process. It's always our aim to provide a smooth and convenient service to our valued customers. Additionally, we're delighted that the value offered for your car was competitive and met your expectations. Once again, thank you for choosing ScrapMyCarOnline.co.uk for your car removal needs. We look forward to assisting you in the future. Best regards, Chloe
Posted 3 months ago
ScrapMyCarOnline.co.uk is rated 4.8 based on 270 reviews