Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient delivery and beautifully packaged. Very pleased with products.”

Helpful Report

Posted 3 years ago

“An easy website to order from with accurate photos of the goods .My things arrived quickly and were well packaged . Returning was easy too had I needed to . All one could wish for really !”

Helpful Report

Posted 3 years ago

“Excellent, love ❤️ my linen bed linen !”

Helpful Report

Posted 3 years ago

“Delighted with all my purchases Quality is superb”

Helpful Report

Posted 3 years ago

“Quality, delivery and service all excellent.”

Secret Linen Store 5 star review on 30th March 2021

Helpful Report

Posted 3 years ago

“I love my linen duvet cover. It has washed and dried well. The percale sheets are surprisingly soft and therefore extremely pleasant to sleep on. I am delighted with the jumbo bath towels - they feel luxurious.”

Helpful Report

Posted 3 years ago

“Excellent products (generously sized overlap inside pillowcases, for instance) and excellent personal customer service”

Helpful Report

Posted 3 years ago

“Absolutely love my bed linen, throw and cushion. Fab colour and feels luxurious. Excellent service. Thank you very much.”

Helpful Report

Posted 3 years ago

“Beautiful bedlinen, with a individual look. X”

Helpful Report

Posted 3 years ago

“Great prompt service. Love my super Abigail Ahern throw & cushion, so cosy & soft.”

Helpful Report

Posted 3 years ago

“So soft, I couldn't believe how comfortable the bed linen is and easy to iron. I will be returning!!!!”

Helpful Report

Posted 3 years ago

“Beautiful bed linen in unusual colour. Service excellent.”

Helpful Report

Posted 3 years ago

“I love the products. Always live up to the descriptions and delivery is prompt and well packaged.”

Helpful Report

Posted 3 years ago

“Beautiful bed linen excellent quality,very happy 😄”

Helpful Report

Posted 3 years ago

“Lovely cushions.They look great omy bed.”

Helpful Report

Posted 3 years ago

“So happy I want another set!”

Helpful Report

Posted 3 years ago

“Great service !”

Helpful Report

Posted 3 years ago

“Since Dec 2020 my partner Keith & I have ordered 2 sets of bed linen + 2 sets of bathroom towels & a bath mat. We have dealt with Emily. After 2 washes we noted one cumin pillowcase had a hole close to a seam. This was dealt with quickly & efficiently with a replacement sent out immediatley. Excellent service. There is only one negative point I would make; the bath sheets aren't as big as standard bath sheets we have bought from other companies. Although Keith is very impressed with his jumbo bath sheet which he will use when he goes swimming. Remember when we could do that? We would buy from Secret Linen again. Kind regards. Fran Illingworth”

Helpful Report

Posted 3 years ago

“My son loves his stripe pattern duvet cover, which arrived on time and beautifully packed. Will be back for more.”

Helpful Report

Posted 3 years ago

“I’ve bought 4 lots of bedding and am absolutely thrilled with the quality ! I’d definitely recommend !”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews