Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought super soft lovely pillow cases. Lovely colors too. The linen duvet covers are great too. Have had them for a while now. Still like new. No iron either, just fold them up when they are dry. Perfect !”

Helpful Report

Posted 4 years ago

“We just bought pillow cases to see what they were like and whether we want to go for a full set. They are lovely, good quality and a fair price. Would love to buy 2 full sets for our bed,”

Helpful Report

Posted 4 years ago

“The duvet covers were of excellent quality and delivered very quickly.”

Helpful Report

Posted 4 years ago

“Beautifully made sheets, sizing label is a great idea, feel lovely to sleep in.”

Helpful Report

Posted 4 years ago

“So glad I found this company; lovely products and fab customer service. Definitely recommend.”

Helpful Report

Posted 4 years ago

“Fabulous. I loved the antique rose colour and feel of pure linen. This completed the atmosphere of my newly decorated “old world” bedroom.”

Helpful Report

Posted 4 years ago

“Wonderful quality and gorgeous colour linen. More please! A pistachio green and a brighter pink would be smashing!”

Helpful Report

Posted 4 years ago

“Super quick delivery and fantastic quality. Love my new bed linen!!”

Helpful Report

Posted 4 years ago

“Beautiful curtains, so pleased with my initial purchase, I made two more for both bedrooms. Fantastic quality. Recommended and they look great up!”

Helpful Report

Posted 4 years ago

“Absolutely gorgeous bedding, just took ages to arrive, which I didn't realise at the time of purchase. I realise now it's because it was made to order but I think that could have been better signposted.”

Helpful Report

Posted 4 years ago

“Good quick service, good product..”

Helpful Report

Posted 4 years ago

“This is the second time I placed an order, from Germany. I really struggle to find good quality linen here at a reasonable price. It is quite common here to have two separate duvet sets on one bed, for each person. We don´t subscribe to this, so the larger sizes are hard to come by. The first time I ordered the parcel arrived looking rather 'disheveled'. All the goods were there, but I asked Customer Service to pack the second order I placed a bit more securely. I am well aware that ecofriendly packing is better, but it seems that International orders clearly take a bit more beating. I am happy to report that my request was responded to timeously, as well as the fact that my order was placed in a secondary cardboard box. Ecofriendly as well as a well packaged = safe arrival! Thank you so much, I love my new linen, as do our furries. Attached a picture of their stamp of approval!”

Secret Linen Store 5 star review on 3rd November 2020

Helpful Report

Posted 4 years ago

“Excellent Service & Quality product”

Helpful Report

Posted 4 years ago

“Final touch of opulence in my Scandinavian dining room! From the moment of ordering online (easy site to navigate and order) to the delivery on time, the survive was superb. I opened the parcel in anticipation and was not disappointed re the true likeness to the colour on the website. My curtains look fabulous and well worth the money spent. Did order at the same time pillows as a birthday present for a dear girlfriend and she LOVED them. Thank you for a brilliant website! 👍🏻”

Helpful Report

Posted 4 years ago

“Service and product totally lived up to their description and promise. Beautifully wrapped and presented.”

Helpful Report

Posted 4 years ago

“High quality fabric, beautiful designs and prompt delivery.”

Helpful Report

Posted 4 years ago

“Lovely quality and beautifully packaged, so it’s wonderful to give as a gift. Thank you.”

Helpful Report

Posted 4 years ago

“Amazing quality, won’t hesitate to order again”

Helpful Report

Posted 4 years ago

“Beautiful linen and colours”

Helpful Report

Posted 4 years ago

“Beautiful, stripe linen cushion covers look gorgeous.”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews