Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the olive linen bed set and it looks and feels just gorgeous. It washes lovely, tumble dries great and doesn’t even need ironing, unlike my cotton sets. I bought a linen duvet set from a major retailer and it doesn’t compare. Wish I’d returned it. Mrs S. Haggett”

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Posted 3 years ago

“Beautiful curtains and very helpful and happy responses to emails. Would happily recommend.”

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Posted 3 years ago

“Lovely quality linen. Excellent service.”

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Posted 3 years ago

“Beautiful quality”

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Posted 3 years ago

“Whilst my order was not quite what I wanted I could not praise highly enough the dealings I had with this company. Great generosity of spirit, polite and kind. Great company.”

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Posted 3 years ago

“Lovely designs, high quality cotton, great service, and speedy, really well-packaged delivery. Fully 5* in those areas. Only one niggle - fitted sheets seem to be made for the very deepest mattresses; mine is a new, good quality one and certainly not thin at about 10.5in/17cm deep and yet the fitted sheets are a bit loose and you don't get that nice fit, and it can ruck up a bit, so it needs re-stretching each morning. Minor-ish point. Maybe offer a choice of depth rather a larger, standard size. So, the score for the fit is 4* Happy customer otherwise, for several years.”

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Posted 3 years ago

“Excellent service, lovely quality products made with generous amounts of material”

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Posted 3 years ago

“Love everything I’ve received.. I’m now a bit addicted and really like the fact all packaging is sustainably considered!”

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Posted 3 years ago

“I love my linen bedding. it's so so worth getting natural fibres in which to sleep.”

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Posted 3 years ago

“Amazing quality such thick linen can’t fault them so happy with both sets of curtains”

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Posted 3 years ago

“Brilliant fitted sheet great quality will buy again although it took a while to figure out top & bottom.”

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Posted 3 years ago

“Delighted with my navy blue linen duvet cover and pillowcases. Offer a whole new feel and sleeping experience and of course no need to iron when laundered.”

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Posted 3 years ago

“Beautifully made bedding. Good quality & colours are superb. I ordered the first set to see what the quilt cover/pillowcases were like & so happy with it I ordered another set. Washes well and I've dried a set on the line & in the dryer, both came out excellent. Delivered promptly in good packaging that is recyclable.”

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Posted 3 years ago

“Really pleased I found this Company, lovely bedding”

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Posted 3 years ago

“Beautiful product, soft, comfortable, cosy linen, looks excellent on my bed. I had an issue with sizing and the customer service I received was second to none. Would highly recommend to anyone. So happy with my order.”

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Posted 3 years ago

“Lovely, quality bed linen.”

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Posted 3 years ago

“Good communication, great product.”

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Posted 3 years ago

“great service and quality”

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Posted 3 years ago

“I ordered the white linen curtains and they are amazing. They feel beautiful and are a great price. They were packaged so nicely as well when they arrived. Will be ordering more as I redecorate the rest of my house and also some linen bedding!”

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Posted 3 years ago

“I’m so impressed with the whole customer experience of Secret Linen. The products arrive beautifully packaged, the quality is excellent and the communication throughout is really exceptional. I think you may have a new life long customer!”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews