Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Discovering Secret Linen has been a highlight for me in 2020. Gorgeous products and gorgeous service. An amazing team. Thank you!!”

Helpful Report

Posted 3 years ago

“Very helpful information given over the phone. Product (fitted linen sheet) arrived promptly and is a joy to sleep on.”

Helpful Report

Posted 3 years ago

“Very nice material and colour”

Helpful Report

Posted 3 years ago

“This is the second lot of bedding that I have ordered and the quality is outstanding, I highly recommend.”

Helpful Report

Posted 3 years ago

“Every item I have purchased has been the highest quality and has the most luxurious feel. The appearance is universally outstanding.”

Helpful Report

Posted 3 years ago

“Lovely soft linen and cotton bedclothes”

Helpful Report

Posted 3 years ago

“Hello Just wanted to say how absolutely in love I am with your bed linen! My son & daughter both have the mini stripe sets and they are glorious ..... they feel so luxurious and I am very tempted to sleep in their bed at night instead of my own ! Arrived beautifully packaged with a nice old fashioned touch ! Lovely 🥰”

Helpful Report

Posted 3 years ago

“Very pleased with the service and quality of the linen I bought.”

Helpful Report

Posted 3 years ago

“I ordered a linen duvet cover, pillow cases and a valance. The valance arrived as a flat sheet but Secret Linen very quickly arranged for the the correct item to be delivered at the same time as returning the sheet. I was impressed with the customer service offered and the no nonsense approach. I really like the linen bedding and will be ordering more in the future”

Helpful Report

Posted 3 years ago

“Lovely linen - packed in an environmentally conscious way. Fast service and great value for money”

Helpful Report

Posted 3 years ago

“So happy I’ve discovered Secret Linen Store. See no reason to get my bedding elsewhere. Fabulous quality. Well worth the money. I love that it’s all made in Europe so the carbon footprint is smaller. Hopefully European size fitted sheets will come! An enthusiastic recommendation from me, and my partner too.”

Helpful Report

Posted 3 years ago

“Item arrived speedily”

Helpful Report

Posted 3 years ago

“The valance is thinner fabric than it looks in the picture, great value compared to other brands, It finishes the bed off beautifully. Very happy with all my purchases from Secret Linen. My mattress topper is so comfortable. Love my linen duvet cover too, it creases beautifully.”

Helpful Report

Posted 3 years ago

“Bought as a present for my son and daughter-in-law - they said that quality is excellent and I was delighted with the way it had been packaged - really beautifully presented and so only needed me to add some gift wrap. Well done all round !”

Helpful Report

Posted 3 years ago

“Love my teal stripe bedding”

Helpful Report

Posted 3 years ago

“The duvet is amazing and the duvet cover beautiful and perfect to keep me very warm on these cold winter nights. Thank you.”

Helpful Report

Posted 3 years ago

“Well, where to start? I love my new striped bedding. It is soft and warm, washes easily and I've not bothered to iron it yet it looks gorgeous. It's a pleasure to get into bed. I also bought one grey linen pillowcase as I like the mix and match style. It is 100% linen and probably my favourite purchase. I would love a linen duvet cover to match and I'm saving up!”

Helpful Report

Posted 3 years ago

“Fabulous quality. Good value. Looks great. And arrived speedily. I m really pleased. Thanks!”

Helpful Report

Posted 3 years ago

“Always good service & lovely linen❤️”

Helpful Report

Posted 3 years ago

“Gorgeous sheets with beautiful attention to detail in packaging. Great quality. I’ve bought from SLS several times. But - far, far too spammy. They send the most emails I’ve ever known and seeing them in my inbox started to make me associate them with nails down a blackboard. Please stop.”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews