Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.47

4.5 Rating 376 Reviews

84 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 18th May 2024

Anonymous // 01/01/2019

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“I sent these flowers as a gift. I selected Secret Garden Rose based on reviews and proximity to the delivery address. There were no issues at all and I am told that the flowers were beautiful. I always prefer to use a recommended florist.”

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Posted 11 months ago

“Exceptional quality, and exceptional service. Secret Garden Rose is my favorite floral provider!! The most beautiful floral bouquets!!!!!”

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Posted 11 months ago

“I was optomistic that Luke at Secret Garden would handle my order efficiently. Unfortunately because of A series of errors beginning with greeting cards not addressed correctly the two poinsettia plants were not delivered to the proper floors at this facility. One was eventually tracked down and delivered and the second cannot be found. I am sad that the 15 floor did not receive my holiday gift and of course I spent 100 dollars for nothing.”

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Posted 11 months ago

“The flowers were beautiful and for such short notice, the flowers were right there the next day right on time,”

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Posted 11 months ago

“Service was excellent and staff very efficient”

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Posted 11 months ago

“Customer (my sister) loved the rose arrangement. Arrived with perfect timing. 2nd time I have ordered from Secret Garden Rose. Thank you!”

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Posted 1 year ago

“Fantastic customer service and gorgeous flower arrangement. The staff made it very easy to want to work with your florist. The First Lady I spoke with ( can’t remember her name) and Luke were both awesome!!!”

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Posted 1 year ago

“Just what I ordered and recipient’ was so thrilled with your arrangement. Thank you.”

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Posted 1 year ago

“Very happy with the service and beautiful flowers! Definitely recommend!”

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Posted 1 year ago

“On-line photo Delivered to my daughter These look skimpy very skimpy compared to what is pictured in your on line choices. I don’t expect you to do anything. I just want you to see the comparison and tell me I didn’t just spend $151.00 on the larger picture. I’m embarrassed. Linda DeMatteo”

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Posted 1 year ago

“Actually 1 star is being too gracious. Arrangement never delivered on expected day or the day after. Customer service rep not helpful I was told I could not speak to a supervisor! Nor was he helpful on two f/u calls the following day! I’m shocked to read these glowing reviews from others.”

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Posted 1 year ago

“The service I received and the helpfullness of the agent was wonderful,being able to meet my needs on every matter.”

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Posted 1 year ago

“Beautiful flowers, excellent service and shockingly fast same day delivery. Highly recommend!”

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Posted 1 year ago

“Everything was done to the T of what I. I LOVED the flowers and so did the person I got them for. 10/10 would recommend, and would purchase again for any occasion. I trust in them.”

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Posted 1 year ago

“The checkout process was easy peezy. I had an inquiry and the chat function was quick and responsive. The delivery was on time and the delivery person was very communicative. The flowers were gorgeous and the presentation was impeccable. I would use their services again.”

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Posted 1 year ago

“Secret Garden Rose was wonderful for our one-day event at The Standard. They were great to work with and created beautiful arrangements and bud vases. Our guests absolutely loved the flowers!”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Had a terrible experience, I was lied to & no help In my order of flowers , will never use this company, my plan was to make periodic flowers Delivery, not a good company !!”

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Posted 1 year ago

“Well executed order by courteous staff. Flowers bourgeois.”

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Posted 1 year ago

“They were timely professional and very helpful.”

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Posted 1 year ago

Secret Garden Rose Inc is rated 4.5 based on 376 reviews