Sedgwick Claims Management Services Reviews

Name: Sedgwick Claims Management Services
Rating: 1.05

1.1 Rating 723 Reviews

1 %

of reviewers recommend Sedgwick Claims Management Services

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1.1

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 5%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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Sedgwick Claims Management Services 1 star review on 24th August 2024

Anonymous // 01/01/2019

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“Complete imbeciles! This company is full of thieving liars. It has been over 2 years since I was hit head on by one of their clients and still nothing! Everyone I have dealt with at this company is some level of remedial. Incompetent, lazy, and incapable of being honest. How is this place still in business?”

Sedgwick Claims Management Services 1 star review on 12th November 2021

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Posted 3 years ago

“Sedgwick should be out of business they refused to pay me after I went through a bunion surgery and they told me to file through paid FLMA I know i do not qualify because I do not have a serious health condition and not in the hospital and I had to go to the doctor 5 times to fill out papers they did approved me but they refused to pay me”

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Posted 3 years ago

“Most corrupt, decitfult, twisted group of people I've ever had to deal with. They were held in contempt of court numerous times during our case.. smh I don't know how they're still in business.. smh”

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Posted 3 years ago

“Complete and utter disappointment dealing with Sedgwick. I can confirm with my full heart that ALL these negative reviews are correct. This company is filth to the core. They have no customer service manners and they never bother to return the calls. What a shame.”

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Posted 3 years ago

“Very poor communication, poor customer service, rude, etc. They have added a mountain of stress to my work related injury.”

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Posted 3 years ago

“No communication. No effort. They are structured to avoid claims. Even after you push back they just don't move forward and hardly communicate at all. For me they are third party so I'm not the customer. So they don't care about customer service until we make it a legal issue.”

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Posted 3 years ago

“They’re the worst. And I work for such a great company too! Why must they be affiliated with such a shitty Leave administrator/agency? If any Sedgwick employees are reading this, particularly the girl I just got off the phone with who sounded like she was high on weed and couldn’t be bothered…you suck!!!”

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Posted 3 years ago

“A terrible, terrible company to deal with. International Paper uses them for all disability and comp claims. Communication is poor, processes poorly explained, time frames not reasonable, expectations of compliance to unreasonable requests for non-existent information is overwhelming. Our doctor is equally frustrated with them. They refuse to honor the doctor statement of time off needed, instead continuing to increase demands of more information about a condition that cannot be treated until we see a specialist. My poor husband has a severe injury that we are waiting to see a specialist for. They actually demanded records from this specialist that he hasn't even seen yet! He worked horrendous hours during Covid times that inhibited healing and exacerbated his symptoms to the point of extreme disabling. Likely Sedgwick will deny his short-term disability for the month we have to wait to see a specialist. Folks, this is the thanks you get for investing your loyalty in a company for decades. They treat my husband as if he has no value!”

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Posted 3 years ago

“I have been dealing with the most fantastic girl in the Sedgwick Perth office (Irish descent so Sedgwick know who this is). They are not our insurers naturally but she is an absolute champion. Keep hold of this girl. She is worth promoting over time all the way to the top.”

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Posted 3 years ago

“I can tell you what went wrong Sedgwick insurance they have the mind set of how can we not pay how many hoops can we make these people jump through hoops before they get fed up … well these people are human beings whose lives are being ruined and they should not be allowed to trade we have now home as it’s burned down and 8 weeks later 8 week yes you read it right the first time the don’t even deserve 1 star they deserve to be taken to court for ripping people off it’s in humane”

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Posted 3 years ago

“Why there has not been a class A lawsuit against this company is beyond me. It really should be illegal for these 3rd party adminstrative companies to even exist. There's no way in hell a company like this can be unbias. How they are allowed to operate is down right criminal and need to be shut down in my opinion. I believe its time we band together and make some serious noise about what this company is getting away with. Anyone with me on this? If something is not done, they will continue to deny legitimate claims and get away with it. Maybe its time someone does some serious investigating and blows the whistle on them. We all need to be complaining to our government officials and calling the news stations to shine a spotlight on them and what they're doing. Ill go first...”

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Posted 3 years ago

“I wish I could give them a NEGATIVE 5 STARS!! The phone just rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings, and rings,”

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Posted 3 years ago

“they are design to deny claims worst company i know i dont know why they still survive hope they will experience what they do to claimant and hope will happen to thier love ones”

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Posted 3 years ago

“There was absolutely 0 communication on Sedgwick’s part. The approved my short term disability which I had no idea they did so I was still going to work. I spoke to several people throughout the two weeks not one told me my claim was approved. I asked how I close the claim and just start over since none of them knew what was going on. They said they would but never did. I saw online there was still a claim saying I was out of work. However, I never spoke to an examiner or received the paperwork in the mail. I worked 30hrs Sedgwick is trying to take my entire check and leave me with $255. I make $27/hr. How is that even correct? They are dumber than rocks.”

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Posted 3 years ago

“No one answers the phone and they totally ignore a request for a call back or fill prescriptions or furnish information so one can file a a suit for further loss of both of my feet”

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Posted 3 years ago

“Criminally negligent, only there to feather their own pockets and professionally incompetent. 18 months after being flooded we are still waiting for Sedgwick to act appropriately.”

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Posted 3 years ago

“Disgusting customer service very condescending they don’t care or listen to your claim total snd utter disregard stay clear”

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Posted 3 years ago

“Let me start by saying this is by far the worst company on the planet and is not for the people. My senior claims adjuster “Nancy Minot” is M.I.A. And does not return phone calls or emails. Her Supervisor “Tonya Hawthorne” is no better. Both show a lack of concern for my claim and anything that comes along with it. I had surgery to repair my severed quad tendon and patella from a 800 pounds vending machine falling on me at work. I was given a 1% by the designated doctor that they chose. He didn’t do any X-rays or never tests other than running a pen along side my leg and taking measurements. What a joke Dr. Levine truly is. In Texas your allowed a second impairment which I received from a none workers compensation affiliate. I received far better care from X-rays of my complete lower body and nerve tests which after 3 hours and a 3 week wait it came bk to result in 20% impairment. Sedgwicks Tonya Hawthorne snobby self along with her attitude let me know today that they were sticking by the 1% which is no surprise. See ya at the hearing and if that doesn’t go well the next real court date. I plan of fighting Sedgwick, I see first hand what they are doing and how they have treat and continue to treat me is dead wrong. If I could rate this company a ZERO I would. Definitely not for the people but in fact for themselves, it’s a reason their is a score of 92% bad. If people did their job instead of lack their of maybe somethings would change. I can’t wait for the day someone shuts this company down.”

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Posted 3 years ago

“pretty much the same as others. Sedgwick denies denies denies. you get 2 phone calls: the one where you explain what happened. Then the one some time later that you are being denied. I'm a Marine Veteran; you picked the wrong person to try to screw with. Customers: get yourself an email tracking service that can tell when links are opened, emails opened, etc. I tried to file an appeal (because they will deny you right off) through their website. their website was down/couldn't file the appeal/blah blah. So I filed an IT incident in Nov 2020. took until MARCH 13 2021 to get a reply. Constant phone calls to Sedgwick will get you nowhere. I didn't even get the extension for my 'rep', and sometime LATE March 2021 got his email. The incident happened in SEPTEMBER. There needs to be a class action lawsuit, and for them to get shut down. Big enough penalty to hurt them.”

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Posted 3 years ago

“One star is too much!! The most unprofessional service I have ever received!”

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Posted 3 years ago

Sedgwick Claims Management Services is rated 1.1 based on 723 reviews