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Select Fashion Reviews

2.0 Rating 133 Reviews
26 %
of reviewers recommend Select Fashion
2.0
Based on 133 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Telephone, Email
Read Select Fashion Reviews

About Select Fashion:

Select Fashion is a high-street womenswear retailer aimed at 18-25 year olds. With over 1,000 products and new lines added each week, Select offers quality products inspired by the latest fashion trends at an affordable price.

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Email:

Customerservices@selectfashion.co.uk

Location:

Alpha HouseRegis RoadKentish Town
London
NW5 3EW

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Select Fashion 1 star review on 15th June 2024
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Select Fashion 1 star review on 23rd June 2021
Anonymous
Select Fashion 1 star review on 23rd June 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
i have attended the store today and someone has left a tag on there i was planning to wear the dress it is very annoying that this can be left in there and i mihht of not even noticed at all not happy
Helpful Report
Posted 6 years ago
had a credit note for a blouse I had returned...which was fine I was happy to use it again. when I went in store a few days later to buy a dress I paid the extra six pounds towards the credit note ( total £19-99) when I went home to try the dress it was to big. called in the store for a refund expecting the credit note of £ 13-99 & £6 in cash to be told we do not refund cash all the amount will be pit on a credit note surely this is wrong ......can anyone advise please
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Posted 6 years ago
Excellent quality and perfect fit I love shopping online and in store. A wide range of products beautiful items in stock. Fast reliable delivery very easy to order
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Posted 6 years ago
well first time ive bought online with Select and DEFINITELY the last. Absolutely terrible disgusting customer service and the return and refund policy is an absolute joke. I sent 2 parcels back on 27th January cost me over £7 and still not had a refund. Ive been in touch with them numerous times and all they keep doing is trying to fob me off with their returns policy. Absolute total terrible service. I didnt even get an email saying they'd even received it so ive taken screen shots of when it was returned and signed by them. Absolute joke
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Posted 6 years ago
The service was excellent and the variety of products is very good.
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Posted 6 years ago
Awful customer service in Ashford kent store. Assistant assured me she had put a coat by for me to collect next day. When I went to collect it they had sold it to someone else, no apology, Very disappointed won't be shopping there again. Rang customer services to complain, they could order online for me, but could not process love to shop vouchers. Assistant was totally indifferent and disinterested.
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Posted 6 years ago
Absolutely shocking delivery time! Not even recieved my order yet and its been a week never ordering again shocking
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Posted 7 years ago
they made me feel comfortable in going this shop the girls were wonderful in advising me on what look good as I'm size 18 and 56 years old so please thank them please
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Posted 7 years ago
Not possible to get refund. Bad delivery service After their courier wasn't able to deliver my box, and has decided to return parcel to them I've been informed that I have to wait until it will get back to them. Even though it's obvious that at this point I won't receive my parcel and there is proof for that. Only 1 of my 3 emails in this case to them has been responded. As soon as money will be out of your account you will not receive any attention from their CS.
Helpful Report
Posted 7 years ago
Not possible to get refund. Bad delivery service After their courier wasn't able to deliver my box, and has decided to return parcel to them I've been informed that I have to wait until it will get back to them. Even though it's obvious that at this point I won't receive my parcel and there is proof for that. Only 1 of my 3 emails in this case to them has been responded. As soon as money will be out of your account you will not receive any attention from their CS.
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Posted 7 years ago
I ordered trousers for school. The button had come off so I've been hoping t doesn't fall off when I'm walking. The zip doesn't stay up (it's definitely my size) so I'm using a key ring to keep up and the material rubs when I sit down. Return policy meant I couldn't return it because I had worn it but how else would I have known about the problems. No wonder there's no reviews on the website. I imagined select to have good quality trousers but i guess i was wrong.
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Posted 7 years ago
There service is excellent and the delivery was the next day and very friendly. Would reccommend definitely. There clothes are great quality
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Posted 7 years ago
Got a pair of boots took them home and they hadn't been properly finished there was still extra material down the sides and inside tried to return only to be told I'd have to send them to head office and wait weeks for a refund it was a genuine fault so I feel there should of been some discretion on getting a refund in store would of been happy to exchange but they didn't have my size very bad outdated policy and will put me of buying things in there again
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Posted 7 years ago
The trousers that I purchased will be returned. I do not like the cut. To short in the crouch area. Love the fit of the sweater. Customer service could be better but was acceptable.
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Posted 7 years ago
Affordable but great products!
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Posted 7 years ago
Always super fast delivery even then standard option. Clothes great quality and even greater prices.
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Posted 7 years ago
Quick deliver & free p & p over £15
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Posted 7 years ago
I bought a pair of distressed denim jeans ... I wore them once and the knee went through in them, I took them back and was refused an exchange or refund. The manager emailed customer services and I received the same response and the manager said that they have a disclaimer up with the jeans ... which they didn't. I now have a pair of jeans which I've worn once and are useless
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Posted 7 years ago
Fast, cheerful service
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Posted 7 years ago
Great customer service had a laugh with the staff and a great range of clothes
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Posted 7 years ago
Select Fashion is rated 2.0 based on 133 reviews