Sendabunch.co.uk Reviews

Name: Sendabunch.co.uk
Address: Guernsey Flowers Limited P.O.Box 500, Guernsey
Rating: 4.52

4.5 Rating 1,974 Reviews

88 %

of reviewers recommend Sendabunch.co.uk

4.5

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01481 251929

Email:

nick@websitesuccess.co.uk

Location:

Guernsey Flowers Limited P.O.Box 500
Guernsey
GY1 6JA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with promptness of delivery”

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Posted 6 years ago

“Have all ways found them excellent,and the people receiving the flowers have remarked on the quality..”

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Posted 6 years ago

“Always available with delivery as promised and reasonable cost. I have used this service for many years and hope to continue in the future.”

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Posted 6 years ago

“Found the calendar on the online order form hard to use. Otherwise brilliant. The problem I had with calendar was sorted out quickly for me. Thanks.”

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Posted 6 years ago

“If you live O/S, this is just the best place for UK flowers”

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Posted 6 years ago

“Really disappointed. Used Sendabunch in the past and been very happy with the service. However, Oct 6th, placed two separate orders for freesias. Oct 9th, flowers delivered. Oct 14th, one recipient eventually told me that her flowers had arrived squashed and past their best and she had even discarded some. The second recipient told me that just five days after delivery her flowers were also on the point of being thrown away. Both recipients thanked me for the kind thought but told me I should have saved my money! I contacted yourselves on the 14th to express my disappointment and lack of confidence in placing any further orders. Sadly, a full five working days later, my complaint has not even been acknowledged. I trust you understand my disaffection.”

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Posted 6 years ago

Good Morning, Firstly apologies that no-one has come back to you - we will investigate this immediately. I have passed this on to the Customer Services Manager who will investigate this fully. Our sincerest apologies and i can assure you this isnt a true reflection of our service. Kindest Regards Jon - Customer Services

Posted 6 years ago

“The orchids arrived even earlier than expected and the recipient was delighted with their quality. Thank you.”

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Posted 6 years ago

“Very pleased with the service and recipients loved the flowers”

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Posted 6 years ago

“So happy with the first class service and my sister loves her beautiful flowers.”

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Posted 6 years ago

“Made a elderly ladies birthday , she was delighted and said they looked freshly picked .”

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Posted 6 years ago

“Received a day early but that didn't matter and the recipient was very pleased indeed with the gift Thank you”

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Posted 6 years ago

“Recipient very pleased with her flowers, which as always arrived on time”

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Posted 6 years ago

“Sorry but I was very disappointed. The chocs were very nice but the flowers were poor. What turned up looked nothing like the picture and there was practically no extra foliage with the flowers so looked pathetic in the vase. I was very embarrassed when I arrived at my mothers house to see what had turned up considering what I had spent and then to see in the supermarket the next day that I could have bought some locally for a 1/4 of the price!!!! While I appreciate the add did say only 20 Freesias and they have come from Guernsey I think you could have done better.”

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Posted 6 years ago

Morning Ms Hammett, Please accept our sincere apologies for the disappointment caused re the arrival of poor quality Freesias to your Mother, further enquiries will be made immediately as to why this has happened as this is unusual and can’t understand how they have arrived like this! we do pride ourselves on our Flower quality and service so in the meantime may we offer to re-send out replacement box of Flowers to your Mother which we will ensure are well received this time with a note of apology from ourselves. Please confirm if this is satisfactory for you? Once again sincere apologies for the inconvenience and disappointment caused. Kind regards Jason Customer Services

Posted 6 years ago

“My mother just took delivery of your product GF60CHOC the 20 mixed Freesias with handmade chocs. The Freesias had practically no greenery with them so when they were put in a vase they looked pathetic. The chocs were very nice but I feel I have well and truly overpaid for these and I was so embarrassed when I saw them, I could have spent 12.00 locally on Freesias and they would have looked twice as nice as these did where as these flowers on their own cost me 36.99!!!!”

Helpful Report

Posted 6 years ago

Please accept our sincere apologies for the disappointment caused re the arrival of poor quality Freesias, further enquiries will be made immediately as to why this has happened as this is unusual and can’t understand how they have arrived like this! we do pride ourselves on our Flower quality and service so in the meantime may we offer to re-send out replacement boxes of Freesias for you which we will ensure are well received this time with a note of apology from ourselves. Please confirm if this is satisfactory for you by emailing us at help@sendabunch.co.uk Once again sincere apologies for the inconvenience and disappointment caused. Kind regards Jason Customer Services

Posted 6 years ago

“Always use you for flower gifts. My friend was thrilled with her flowers and remarked how well packed they were. Her husbands family originated in Guernsey so it was appropriate!”

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Posted 6 years ago

Many thanks for your kind feedback.

Posted 6 years ago

“As always excellent value and our recipients never fail to be amazed how long the carnations last- usually 4 to 5 weeks (with careful attention to water and heat conditions obviously) Best postal service for flowers and have used Sendabunch and their other partners for decades!”

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Posted 6 years ago

“My mother loved the orchids. Use you every time I order from the US back to england”

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Posted 6 years ago

“Beautiful freesias, which were sent to cheer someone up. They certainly did that ☺! Thank you. I will definitely use Sendabunch again.”

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Posted 6 years ago

“Ordered on the Sunday they were delivered on the Wednesday, recipient said they were beautiful, excellent service.”

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Posted 6 years ago

“I have used Sendabunch for many years. My purchases have always been delivered. My friends and relatives are always delighted with their gifts. I will continue to use this company because I live overseas and it is important to know that I can rely on their quality and service.”

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Posted 6 years ago

Sendabunch.co.uk is rated 4.5 based on 1,974 reviews