Sendapallet.co.uk Reviews

Name: Sendapallet.co.uk
Rating: 4.15

4.2 Rating 677 Reviews

78 %

of reviewers recommend Sendapallet.co.uk

Company Reviews

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Metrics

4.2

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Phone:

01623 555707

Email:

rich@mitchellsofmansfield.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived on day promised ,all in good condition. Delivery driver cheerful and helpful in dropping it exactly where I wanted it. Dave P”

Helpful Report

Posted 8 years ago

“very good communication with driver ,called before pickup and again later ,no probs cheers”

Helpful Report

Posted 8 years ago

“Initially tried to use the pallet hub site as usual, this promised next day delivery as usual, the payment did not work so I phoned and was told to use the sendaparcel site. The telephone operator told me he has seen the job come through and that the payment had not worked but had no intention of calling me to tell me it had not worked so the parcel would not be collected. I then went on the send a parcel site, I went through the very long winded booking form (which does not have any automated help or a clone previous package option) to be told I have to pay by paypal. As I do not have a company paypal account I phoned again, I was told that what I had just experienced is not possible. I was then told to email all the info and you would phone me for card payment, what I actually did was to go through the sendaparcel site again to prove to myself it did not give me the credit card option, again I just gave me th paypal option, I ended up paying from my personal account. The sendaparcel site also charged me the same for 2 day delivery as pallethub charges me for next day. After the recent issues where I have been here up to 7.30 pm waiting for collection I am not very impressed, I hope you take the time to respond to this as I feel it needs resolving.”

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Posted 8 years ago

“yes i am so happy”

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Posted 8 years ago

“Very helpful the man that collected the pallet was very nice and polite thank you .”

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Posted 8 years ago

“Online Chat Operator and Delivery Driver were both very police and helpful making Sendapallet a company that gave me excellent customer service - on my experience I would highly recommend.”

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Posted 8 years ago

“Brilliant service. Highly recommended. Only ask may be to provide a timely delivery for premium services.”

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Posted 8 years ago

“bang on time”

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Posted 8 years ago

“Online booking system was very easy. Very competitive price for a pallet from Glasgow to London. Delivery driver called a few minutes before arriving. He was very pleasant and helpful, happy to offload the pallet and push round the back of the house. Would recommend and use again if I ever need anything moving on a pallet.”

Helpful Report

Posted 8 years ago

“Waited until 7pm for driver to collect, didn't show due to problems. I was constantly told he would be there., Then it was put back a day. Asked for premium service, which didn't happen. Won't be using again!!!!”

Helpful Report

Posted 8 years ago

“Quick and efficient delivery. Item was very well packed too.”

Helpful Report

Posted 8 years ago

“I didn't order anything from this email address sorry”

Helpful Report

Posted 8 years ago

“Firstly, the collection of the item didn't take place on the day it should. When we enquired why, we were told it was because the postcode had been typed incorrectly, with a hyphen and a space so it had been rejected because they didn't recognise it! No one contacted us regarding this, so if we hadn't phoned, they would just ignore it! Surely with technology as it is today, they could have set up a better system for it to default back to us to re check?? Phoned customer services, very happy with their helpfulness, sorted it for next day collection! Item arrived with us with a damaged on/off switch, driver not interested, so we've replaced ourselves to save any bother....don't think we'd use again!!”

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Posted 8 years ago

“Very fast and reliable service. Would recommend.”

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Posted 8 years ago

“Excellent delivery and friendly staff too”

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Posted 8 years ago

“Not accomodating.”

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Posted 8 years ago

“I could not be more satisfied! I order it got ladles on my email packed attached ! Next a strong quick young gentleman came help me out as in disabled no question asked. Took pallet and I could track it within short time on line plus it was delivered on time next day and next day was not expensive soo... ?????from me for that service will defiantly use it again ! Plus a payment through PayPal sweet safe and secure! Thank you !”

Helpful Report

Posted 8 years ago

“I was expecting parcel to be delivered on Wednesday 28 so I spent all day at home just to find out that my item won't be delivered as vehicle been used was to big to get to my place. To be clear item to deliver was a half size pallet weighting les than 50kg, full size dustbin lorries are getting to my place, recently massive fire engin managed to do it so I have no idea what they been using to deliver such 'big' parcel. Anyway delivery was rescheduled for next day, so for me it ment another day of waiting at home as obviously they won't give you the time. By half past two I had to go out for 50 minutes, as I have other life than waiting for delivery so I phoned them just to find out that they planning to deliver it exactly when I'm out and can not be flexible on it at all. So I arrange to collect it myself and lady over the phone told me to be there before 9am. On topic of collection I would like to mention that I've actually paid to have it on my doorstep so me going to collect it is doing myself the job that I've paid for. Anyway I get there quoter to nine, and totally rude block at the counter told to clear of as I can't collect it before 10, at that point I was already paying to mobile mechanic for item in the parcel to be fitted. When I explained that to 'person' at the counter he just gave me a piece of paper and send me to find forklift driver myself. I don't have to even mention that none of busy forklift drivers was interested in looking for my parcel. Nature of my business is that I'm ordering a lot of items every single week, and I never had to deal with such a rubbish service.”

Helpful Report

Posted 8 years ago

“Waiting for collection for 3 days now.”

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Posted 8 years ago

“thanks wery well”

Helpful Report

Posted 8 years ago

Sendapallet.co.uk is rated 4.2 based on 677 reviews