Sendapallet.co.uk Reviews

Name: Sendapallet.co.uk
Rating: 4.15

4.2 Rating 677 Reviews

78 %

of reviewers recommend Sendapallet.co.uk

Company Reviews

Questions

Metrics

4.2

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01623 555707

Email:

rich@mitchellsofmansfield.com

Write Your review

Tell us how Sendapallet.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The driver was offensive in front of myself and my manager won't ever use u again”

Helpful Report

Posted 7 years ago

“the delivery didn't take place, as I was out, it would be good if I was notified a few days before it was due to be delivered so I could have made other arraingments”

Helpful Report

Posted 7 years ago

“Everything was carried out according to instructions”

Helpful Report

Posted 7 years ago

“great online booking service, simple tracking”

Helpful Report

Posted 7 years ago

“Goods collected and delivered late. Goods also badly damaged in transit, so many faults that the item (a tricycle) has to be returned to the supplier for repair or refund. It was obvious looking at the damage that a heavy item had fallen onto the trike, presumably in transit, and had crushed the handlebars and the mechanisms attached to it. Also the saddle was badly askew, again indicative of crushing damage.”

Helpful Report

Posted 7 years ago

“This is the worst company I have ever dealtwith.they never answer the phone and when they do they promise to call you back and then don't bother I made 61 attempts to contact them and even at 7in the morning I was told lines were busy, I can believe it if it was complaints,I have wasted enough time on them you have been warned.”

Helpful Report

Posted 7 years ago

“Excellent service - brought the pallet right round to the back of the house which helped immensely - many thanks again”

Helpful Report

Posted 7 years ago

“Would of been nice to have had my delivery you could not even acheve that very poor service will not be coming back to someone that cant read an adress completely usless”

Helpful Report

Posted 7 years ago

“Cheerful and helpful driver= happy customer. Good to deal with.”

Helpful Report

Posted 7 years ago

“Fantastic service and idle for my business but discount could be considered for loyal customers”

Helpful Report

Posted 7 years ago

“Very polite and helpful man. Took full care of the trike. Well done AND thank you SO much. BEST REGARDS Susan”

Helpful Report

Posted 7 years ago

“Perfect customer services and swift response to collection deadline it's more than important . I'm more than happy to recommend your company to others”

Helpful Report

Posted 7 years ago

“The driver was polite and helpful”

Helpful Report

Posted 7 years ago

“Pallet should have been collected Friday, but didn't happen until Tuesday.”

Helpful Report

Posted 7 years ago

“Collected and delivered on time. Very competitive rate. Excellent service. Will definitely use again.”

Helpful Report

Posted 7 years ago

“I used sendapallet to collect a pallet containing machinery that I bought on ebay. Seemed like a great solution given that the machinery and parts weighed over 300kg - just what palletised transport is for (and I'd used sendapallet successfully once before). The pallet was collected and delivered when they said it would be - but during transit £300 worth of parts were removed from the pallet. That was over a month ago, and despite me chasing and filling out insurance claim forms for them I'm no closer to having the parts I bought, or the £300 they cost me. Although sendapallet is deliberately marketed as a consumer solution they just aren't set up to work with you as a consumer. The process of claiming through their insurance (which absolutely isn't my problem anyway!) is painful. They ask for things like the cost of manufacturing the goods instead of the cost of replacing them. They only insure up to £5 per kilo of goods lost (which is ok in my case as the parts were solid steel, but if you're sending anything else then forget it). They ask for proof of weight of goods lost. Clearly I can't prove the weight of items they've lost that I bought of ebay so I spent ages finding online links to the individual items where the shipping weights are listed on the public websites - only to then have it queried. I've replied with everything I can, and guess what... nothing. 1 month later and I feel totally ripped off and let down. Next stop trading standards :(”

Helpful Report

Posted 7 years ago

“We received an email to say when our package was going to be collected, followed by another when it was at a depot and finally a third to say when delivery will be. Our package arrived in excellent condition and the delivery driver was very helpful. Would recommend.”

Helpful Report

Posted 7 years ago

“One of the best companies we use to organise pallets. Always reliable and have a fantastic customer service Thanks a lot for your always support Hany Home max Edinburgh”

Helpful Report

Posted 7 years ago

“Difficult approach to house on account of long, narrow drive. Coped with good humour. Excellent service”

Helpful Report

Posted 7 years ago

“Excellent service. I could not fault them”

Helpful Report

Posted 7 years ago

Sendapallet.co.uk is rated 4.2 based on 677 reviews