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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

I've used Serenata a few times now and been really pleased every time. Generally I buy the arrangements because the flowers look so lovely only to find that when they arrive at their destination and the lucky recipient sends a picture to say thank you the 'actual' is much better than the 'virtual' Thanks for making birthdays and anniversaries so easy................
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Posted 6 years ago
Beautiful and cheap flowers! An execellent service!
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Posted 6 years ago
as the sender like the email updates and they were funny!
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Posted 6 years ago
Always happy with flowers from you.An excellent service ,never disappoint
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Posted 6 years ago
This is an terrific system we have used multiple times and is always very easy to use and super customer friendly with lots of status messages to let you know what's happening and when the flowers have been delivered. I would recommend this service to anyone.
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Posted 6 years ago
Although I've never received any flowers; I order online delivery for friends' & family birthday; I have never had a problem with either the online order, the delivery or any negative comments re quality etc. I can, therefore, assume a 5* rating is a fair rating. What I like the most is that I get a confirmation email when the flowers have been delivered. I will keep using Serenata!!
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Posted 6 years ago
My Mum noticed I d changed flower delivery firm straight away in her words Packaging correct the flowers have a water reserve so they remain fresh for their journey to her 3 weeks after the delivery she still has a few flowers from the bouquet in a vase Delivery person always polite Feed back to me via the mail system fantastic so I can follow the delivery Any complaints are dealt with in a professional and discrete manner(forgot the product you add to the water once) Recommend this firm to family and friends as they is a great choice of flowers plants and cards to suit any budget Flowers brings a splash of colour and love to loved ones far away I wouldn t use any other firm now
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Posted 6 years ago
Delivery was fast and efficient and flowers arrived well packed and in great condition. Other half Loved the flowers.
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Posted 6 years ago
Sent flowers for an 18th birthday. Flowers were delivered on time, I was notified that the flowers were delivered. To top it all of the flowers were beautiful. Thank you.
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Posted 6 years ago
Bought as a birthday present for my mum and she loved them.
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Posted 6 years ago
Although I have not seen them myself, the recipient was very happy with their flowers. Arrived on time.
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Posted 6 years ago
Beautiful selection arrived on time. Meant a great deal to the recipient.
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Posted 6 years ago
When I send a flowers to my family and friends I never see what is actually delivered but the recipients are always totally delighted. I trust Serenata to deliver beautiful flowers whatever the occasion.
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Posted 6 years ago
Easy order process and quick delivery - great flowers
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Posted 6 years ago
Beautiful gorgeous flowers, Delieved next day and recipient was so happy. Good value for money. Thank you. Would defintley purchase flowers from Serenata again.
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Posted 6 years ago
I had a call from my mother in law to say how delighted she was and how beautiful the flowers are
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Posted 6 years ago
They looked beautiful and receipient was very happy with the flowers
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Posted 6 years ago
Bouquet as advertised. Great communication with regard to delivery. Recipient very happy.
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Posted 6 years ago
Prompt delivery. Quality product. Recipient delighted.
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Posted 6 years ago
Delivered on day stated, earlier in the day than I expected. Ordering was easier than some sites I have tried.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews