Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I buy your flowers from Serenta for my Aunt she is alway delighted with the selection I send.”

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Posted 6 years ago

“I’ve used serenata twice now, first time delays were due to bad weather and snow, the delivery man was very apologetic and my friend was very pleased with her surprise. Second time, flowers were delivered on time and my friend was over the moon. Good quality flowers that look lovely. I can’t fault the service and updates. Well done Serenata for providing a good and in expensive service. These flowers are already a week old”

Serenata Flowers 5 star review on 6th May 2018

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Posted 6 years ago

“Arrived in perfect condition. Beautiful arrangement. 7 days later still looking good”

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Posted 6 years ago

“Beautiful flowers at very reasonable prices and excellent delivery.”

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Posted 6 years ago

“I didn't order until 9.55pm and the flowers were delivered next day....brilliant! I was updated regularly about my delivery with very jolly emails and informed when delivered. Excellent service.”

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Posted 6 years ago

“Delivered on time following day with emails giving me the status until delivery. The recipient was over the moon with the pink petals and my Mum loved the Tropical bouquet, so different and fresh.”

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Posted 6 years ago

“Quick and efficient service and good quality blooms”

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Posted 6 years ago

“We sent these flowers from the U.S. They delivered them on time. Our friends sent us a picture of the bouquet. They were beautiful. It was easy to order them online and the service was great.”

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Posted 6 years ago

“Discount cade a bonus Ordering easy Updates perfect Delivery amazing Nothing to fault at all .”

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Posted 6 years ago

“Always a great service and beautiful flowers”

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Posted 6 years ago

“They always deliver on time. Flowers very fresh and well presented. Easy to order on line. Would recommend.”

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Posted 6 years ago

“The proud new parents were very happy with these flowers,said they were very pretty! I have,nt seen them but they were delivered promptly and driver was very curtious.”

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Posted 6 years ago

“A very nice display of flowers delivered on time.”

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Posted 6 years ago

“Excellent service with regular updates and the flowers are beautiful.”

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Posted 6 years ago

“I did not see them obviousley, living in West Yorkshire myself. But my cousin rang me to say were beautiful.... thanks so much. June Dixon ... west Yorks”

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Posted 6 years ago

“I sent the flowers to a friend ,and they were very pleased with them and they cheered her up”

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Posted 6 years ago

“Great service and choice”

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Posted 6 years ago

“Beautiful flowers delivered day after ordering, very easy transaction would definitely use again. Thank you!”

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Posted 6 years ago

“Efficient and easy website to use! Very informative about the delivery and beautiful flowers!”

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Posted 6 years ago

“Easy to order, plenty of choice and delivered on time. What more could you want.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews