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Serenata Flowers Reviews

3.4 Rating 5,943 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

I can confirm that Serenata Flowers' customer services are spot on and I can only say that it is thanks to their customer services team and their generous offer of re-direction at a reduced price was the icing on the cake. Without this offer we would have not been able to re-send the flowers due to finances.. so my cousin who had been discharged from hospital without our knowledge to another address, has in the end been able to enjoy her flowers that have brightened up her new room. Top rate customer services will definitely be recommending Serenata to my friends and family.
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Posted 6 years ago
Delivered on time as promised I was kept informed of progress for delivery Ordered Sunday evening delivered Monday lunchtime
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Posted 6 years ago
Beautiful flowers
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Posted 6 years ago
Great flowers at a great price. Only second time ordered with Serenata and not disappointed.
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Posted 6 years ago
The balloon eas for my 10 yr old niece... she opened the box and had an amazing surprise... smile on her face was worth it
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Posted 6 years ago
Process seemed smooth and swift. Flowers delivered when they should have been and recipient very pleased with the colourful display. Would use again. Slight point - I didn't wish to pay for a card but missed seeing the bit which said you could put in a message without a card - still not clear whether that information went through the system
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Posted 6 years ago
I ordered some flowers for a colleagues wife who had a baby boy recently and the feedback was that they were very beautiful and they were more than pleased with them. He showed us a picture of them and they were as lovely as he had described.
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Posted 6 years ago
My sister said her flowers were lovely
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Posted 6 years ago
Amazing flowers absolutely out of this world and delivery next day what more can you ask
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Posted 6 years ago
Very good service , flowers arrived quickly.
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Posted 6 years ago
Very good service,delivered when requested the following day.flowers were as good as shown in the picture.
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Posted 6 years ago
Great service and flowers
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Posted 6 years ago
Brilliant service beautiful flowes
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Posted 6 years ago
I'd read the reviews & most said that the bear was a really good size so I ordered the Baby Boy Gift Basket. Couldn't be any happier :) :) My sister was over the moon with the gift & sent me a picture of the bear & my new nephew - they were nearly the same size!! Using the website & ordering was really easy and the delivery was when they said it would be. If I want to send flowers or a gift basket again then I shall be using Serenata Flowers without hesitation. Thank you to everyone involved - very happy customer x
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Posted 6 years ago
Beautiful arrangement, arrived quickly.
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Posted 6 years ago
Great flowers, speedy delivery and fantastic price!
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Posted 6 years ago
Simple process, good value and beautiful when arrived.
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Posted 6 years ago
Reliable service and beautiful arrangements. Ordered online from australia for my mother in the UK who was unwell. Made her feel very loved. Thank you so much. ❤️
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Posted 6 years ago
Easy ordering and prompt delivery.
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Posted 6 years ago
Extremely happy with the user friendly website, the speed of the service and the qaulity
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,943 reviews