SEUR Reviews

Name: SEUR
Rating: 1.04

1.0 Rating 225 Reviews

1 %

of reviewers recommend SEUR

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Metrics

1.0

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They left my package in a SEUR locker and never gave me the code to open it. What am I supposed to do?!?!?!???”

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Posted 2 years ago

“SEUR is a pile of sh1t. They are not fit for purpose. They refuse to deliver my parcel even though they are a few minutes away. This the only company that I have problems with. There website is just as bad.”

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Posted 2 years ago

“top 3 shittiest experience with a delivery company. dpd should drop them”

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Posted 2 years ago

“Extremely bad experience. Workers are rude and cannot fulfil any need. I submitted 2 claims, no one responded. I called many times for them to send the receipt to my email, the same lady kept saying that she’s not responsible but no one else was on the hotline. Wish I could rate 0 stars. Do not use this service.”

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Posted 2 years ago

“What went wrong is that this shitty company is STILL in business 😡😡😡 The lie day after day saying attempt delivery, wrong address, no body home ABSOLUTE BULLSHIT THEY SHOULD BE CLOSED DOWN 😡😡😡”

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Posted 2 years ago

“I would give zero stars if it was possible. the worst of the worst ever!! I keep calling them everyday to manage a delivery of my order, they keep telling me that it will be delivered, which did not happen until now. it has been almost 20 days now that I still waiting for a delivery. they don't respond to claims or any messages to costumer services. I am pretty sure that my order was lost on the way, which is something they are not willing to confirm.”

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Posted 2 years ago

“these criminals never delivered my amazon package and are not responding. I am boycotting amazon as long as they work together with seur”

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Posted 2 years ago

“Worst delivery service, they don't care at all, keep putting wrong post code in our deliveries and then say unable to deliver, other Carriers manage to deliver, so angry that they are used at all for the purpose they are paid for. Unbelievable!!! You can't even put your case to anyone and get reasons why, all we get is incorrect post code, failed to deliver 🤬🤬🤬”

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Posted 2 years ago

“They destroyed a package of cost 1800 euros.”

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Posted 2 years ago

“Worst delivery company ever!! Always goes to wrong address and usually delays your packages. This isn't the first time, if you have other options for deliver, DO NOT CHOICE SEUR! many many times they annoyed me because of this poor service! That's just unbelievable!”

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Posted 2 years ago

“Don't use this company. They are the worst company that I have had experience dealing with. And to top it all of, they have no customer care at all. I refuse to buy anything from any business that uses this delivery service. As they fail in that exact thing! To deliver. Useless.”

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Posted 2 years ago

“La peor compañía de transporte del universo!! No llaman por teléfono antes, casi nunca las entregas a tiempo. ¿ En qué cabeza cabe que hay que estar en casa todo el día todos los días hasta que a Seur le de la gana de entregar un paquete? Pésimo, no veo la hora de que quiebre de una vez para no tener que padecerla más.”

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Posted 2 years ago

“I bought something on amazon and Seur was responsible for delivering the package. After a week I have not received it and I do not think I will receive it. Apparently Seur steals the packages that he is supposed to deliver”

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Posted 2 years ago

“Organising my delivery on Fuerteventura island I have asked to deliver from 9 till 13.00, but they didn't. With the online shop from which was delivery we asked the transport company twice to deliver parcel only in these hours. In my order history they wrote that I wasn't at place, what is completely wrong. The only option they offer to me now is to drive 100 km to the nearest pick up store. So the question for what I have paid 25 euros???”

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Posted 2 years ago

“could not deliver to my address, recieved no phone call or message, changed the delivery to a known pick up location again no message or email to tell me parcel was delivered. Total lack of communication.”

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Posted 2 years ago

“They damaged my package and refuse to pay me 600€ that I should have according to the insurance I paid for. They hang up on me more than 10 times. They lie and refuse to answer on your questions. Never EVER use SEUR.”

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Posted 3 years ago

“¡ineficiente! ¡Desgraciadamente Desigual los utiliza para enviar sus mercancías! extremadamente difícil de contactar. Llamado: 977544151 pero sin ayuda. Cuenta de Twitter: no ayuda. ¡Todavía estoy esperando!”

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Posted 3 years ago

“they don't even deserve one star. haven't seen such a mess in my entire life. they don't show up, telling the customer is on vacation, they put "delivery incident" in the system and no one knows what doesn't really mean. This is the worse company on earth!”

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Posted 3 years ago

“The shittiest company on Planet earth. AVOID AVOID AVOID!”

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Posted 3 years ago

“I could copy-paste any of the complaints below as everything as been said: They pretended I wasn't home while I was home, tracking the little truck on my computer every minute coming to my place to studently putting an error message saying I wasn't home! Then, you try to talk with a human being to solve your problem but always end up with automated service...the only place you can be answered by a human is via messenger where she shows absolutely no interest on your problem just mentioning the new delivery date. basically, their customer service is quasi inexistent.”

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Posted 3 years ago

SEUR is rated 1.0 based on 225 reviews