Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From order to shipping was more than three weeks. Did not reply to email inquiry. Eventually received item, but was starting to get nervous that it was not going to be sent.”

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Posted 7 years ago

“Postage was held up, freight refund was promised but not received”

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Posted 7 years ago

“Order had a 14 day delivery, so far it's been 24 days and still nothing. I contacted them and they sent me a fake tracking number that did not work. Keep away from these crooks”

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Posted 7 years ago

“all was ok, delivery time a little long. the goods are exactly was as I expected! thx”

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Posted 7 years ago

“My bike part arrived on time and as expected. Thanks.”

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Posted 7 years ago

“Price was very good. Shipping took a while (more than a week), but I expected that, coming from Korea.”

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Posted 7 years ago

“Product was a great price shipping was quick. I really like the bike lock I bought and can't wait to use it.”

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Posted 7 years ago

“The order was received in good time and as purchased”

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Posted 7 years ago

“Fast delivery and packaged well. The bike bag we ordered is very nice.”

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Posted 7 years ago

“I needed my item for a planed tour 3 weeks after placing my order and paid for 3-5 day shipping service. It took the supplier 1 week before he even shipped my order so a 3-5 day delivery was already impossible. A month after payment I am still waiting for delivery and the supplier failed to respond to any of my emails and even messages send through Paypal were ignored. I would NOT advice anyone to make use of this supplier. Ewald Nicholaas”

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Posted 7 years ago

“Used these guys twice now and will be using them again. Delivery time ain't bad considering the distances and the price is bang on”

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Posted 7 years ago

“A le mérite d'exister mais délais vraiment trop longs et trop de temps sans nouvelles (dix jours au moins). This service for such a rare product deserves to exist but is far too long. I stood more than ten days without any information about my parcel. It would be acceptable if the tracking were more active.”

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Posted 7 years ago

“Good experience”

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Posted 7 years ago

“I was told 2 weeks shipping. I took 3,5 weeks. But I got my stuff. I am happy.”

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Posted 7 years ago

“The delivery was timely and the product was undamaged and as described. I would order from this company again.”

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Posted 7 years ago

“Had a really hard to find part that I really needed.”

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Posted 7 years ago

“Received item I ordered on time. Expectation met.”

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Posted 7 years ago

“Since installing these tuffy liners (26 x 1.75 inch) i have not noticed any difference in ride performance , the liners are light even though the were not the ultralite and very tough. I had to use a few small blobs of cheap superglue to fix the liners to the tyres since they were moving about when i was installing the inner tube. After applying superglue rub over with talc or bicarbonate soda to ensure the glue is fully dry before installing inner tube..Place the spots of glue about 6 inches apart just enough to keep the liner centered until you put the tube in. Cheap superglue from dollar store seems to work well.”

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Posted 7 years ago

“took over one month to deliver. sent request for status but only got a template reply/ after one month - received only one unit (i ordered 2) - what a waste of time and money.”

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Posted 7 years ago

“length of time from purchase to delivery, when contacted the company was given a number and told a representative would be in touch within two days , this never happened which is poor customer relations”

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Posted 7 years ago

Sewoong International is rated 3.7 based on 1,330 reviews