Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,330 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, but it took a month for it to arrive....”

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Posted 6 years ago

“ATTENTION: scammers at work! I ordered 3 items. I only got 1 article. My money for the other items is gone! Paypal writes: not in my favor! ATTENTION - ATTENTION - ATTENTION - FRAUDSTERS!!!”

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Posted 6 years ago

“They promised my part in 7-14 days and were to send tracking information within three days of purchase. I did NOT hear from them in over two weeks and repeatedly contacted their support. They said the cargo plane broke down and would get back to me in two days... it never happened. It's been three weeks and the part has NOT been shipped yet! DO NOT DO BUSINESS WITH THIS COMPANY”

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Posted 6 years ago

“i had ordered 2 pair of my favorite BBB cycling glasses from Bicycle Hero. I was happy to see they had them as BBB no longer makes that model. After I paid I was informed they had only 1 pair left in stock. I had paid fed ex shipping due to I am back in the USA and this would be coming from s. Korea and i needed them quickly. I was updated by email consistently and my order was shipped in a proper amount of time. I received them 6 days later!My refund was promptly followed up on the remaining pair. I had read some pretty bad reviews and this made me quite nervous but my experience was very good and I would recommend them. I do suggest you get tracked shipping if you live outside that country. It just makes for an easier process and it ensures you get what you ordered. Maisy in Texas”

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Posted 6 years ago

“Order was received within a very reasonable amount of time, and was exactly was I expected (exact replacement part for my pump holder). No problems with buying internationally.”

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Posted 6 years ago

“Goods not received do not use this supplier”

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Posted 6 years ago

“My rack arrived as ordered and in excellent condition. It fit my bike perfectly.”

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Posted 6 years ago

“It was not clear how long the order would take to be delivered until after purchase. It’s been 10 days and still no arrival of the item.”

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Posted 6 years ago

“Thank you for your Email, Yes I have received my order.”

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Posted 6 years ago

“Fast delivery and a great price for a t-shirt I couldn't find anywhere else.”

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Posted 6 years ago

“Product quality is great. Shipping is fast.”

Sewoong International 5 star review on 7th July 2018

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Posted 6 years ago

“Very good pricing and delivery!”

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Posted 6 years ago

“Improve the tracking system, please.”

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Posted 6 years ago

“Responsive online customer service. Parcel was wrapped carefully. Product quality above average. Hope you can produce female mma compression shirt.”

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Posted 6 years ago

“Thanks. Great price, fast service.”

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Posted 6 years ago

“Delivered on time as promised. Good price and product as described. I will use again.”

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Posted 6 years ago

“The parts were right, saved us by not having to replace the whole bike.”

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Posted 6 years ago

“Thailand you very much.”

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Posted 6 years ago

“The goods arrived a week later than expected and I didn't get an e-mail with a tracing number until I sent an e-mail requesting it. That is the bad bit but that is mainly due to the postal system being very busy at the moment. The good news is that everything arrived extremely well packaged and I am very happy with the quality of the goods I ordered. I am also happy with the range of good available (some goods I bought I have never seen elsewhere) and the price I got them for. Overall very happy.”

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Posted 6 years ago

“Awesome shop. Transit to Poland about working days 12 days. Everything was good. Support was original.”

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Posted 6 years ago

Sewoong International is rated 3.7 based on 1,330 reviews