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Ordered a toolbox says 3 was in stock so purchased all 3 then only to be told a week later that they haven’t got stock! They did have stock of a similar toolbox which they could have sent me but refused to help! Customer service skills are terrible! A lot of attitude from Jade Louise Stewart! Not the first time I have had bad customer service from them either after I purchased a torch from them that went missing in the post they refused to send me another one out until they had settled a claim with the courier company! Which took over 3 weeks to receive!
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- Charlie Taylor
“
bough 4 car dolly s should have had 16 wheels only had 13 i telephoned had no joy then i email still no response i had to buy 4 wheels elswhere really bad service
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- Anonymous
“
The customer service team are rude and unhelpful and stick to a script they had been given in the end I contacted Barclaycard who then got my money back from them after I complained to Barclaycard.
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- Michael