shapermint.com Reviews

Name: shapermint.com
Rating: 4.39

4.4 Rating 891 Reviews

86 %

of reviewers recommend shapermint.com

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Metrics

4.4

Based on 891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 5 star review on 19th December 2024

Melanie Coffman

shapermint.com 5 star review on 24th October 2024

Christy B

shapermint.com 1 star review on 24th September 2024

Crystal Cook

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from Shapermint several times. They have a great product and their return/exchange system is easy to navigate. Shipping is quick also!”

Helpful Report

Posted 5 months ago

“They have some support but not enough for a heavy chest woman like me.”

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Posted 5 months ago

“It was so comfortable and I will wait all day and took it off at night time that’s how good it was..”

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Posted 5 months ago

“I can’t believe how comfortable this bra is. There’s no wire and sides are wide so it holds you all it. My new favorite bra.”

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Posted 5 months ago

“BUYER BEWARE. This company is a complete scam. They are charging customers $4.99 a month for a subscription that they never signed up for. And there is NO way to get it cancelled or reversed because the customer service doesn't existent. You can call the number that is listed but you can't talk to an actual person and you can't even leave a message. Emails are returned by bots and simply send you in circles. The live chat is not actual live. It is also a bot. The shirt I ordered was a return of someone else. I submitted a claim for a refund and wasn't even given the price I paid. I have a feeling I'm not going to see a dime from them back after I mail this shirt back.”

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Posted 5 months ago

“Love this bra! Holds me up so much better than my more expensive bra. I have searched for a good bra without underwires and this is the perfect bra for me!”

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Posted 5 months ago

“I’ve ordered twice from shapermint, didn’t like either order. When I returned first order, I exchanged for a different style, that was more expensive, so I had to pay the difference of $4.82, which was fine. Only now, when I try to return the second order and get a refund, they only want to refund the $4.82! I’ve tried the chat bot to no avail, I’ve called only to get recorded messages. And now, when I try to call the number, it won’t go through. Apparently you can only call it once! I’ve emailed several times, keep getting same email back that says to go online to process a refund or exchange. Really frustrating to deal with a company that only has automated customer service! Can’t talk to a real person! I will never buy from this company again!”

Helpful Report

Posted 5 months ago

“I feel so confident in my shapermint items. They are so well made and comfortable. I like the colours you get to choose from.”

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Posted 5 months ago

“I was surprised at how well the bras fit! I have two now and I LOVE them!”

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Posted 5 months ago

“I love the bras. These are the most comfortable bras ever, and they make the "girls" look great!”

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Posted 5 months ago

“I have ordered 3 now I absolutely love the way they fit. I have not found a better fitting bra.”

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Posted 5 months ago

“The fit, comfort, breathability, and the stay of the shaper is great!”

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Posted 5 months ago

“I have bought the Cami, bodysuit, shaper shorts,and strapless covertable bra. I absolutely love all of them and would recommend them to anyone.”

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Posted 5 months ago

“Soft and comfortable, though the bottom band rode up on me.”

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Posted 5 months ago

“Shapermint has fantastic customer service, if you have any issues at all they will fix it without any hassle. Their non underwire bras a truly very comfortable!”

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Posted 5 months ago

“I have neurodermatitis and find it hard to wear bras with closures or rough materials. The bralettes have been perfect!”

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Posted 5 months ago

“Great products, costumer service.. Love , love, love!”

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Posted 5 months ago

“The Truekind wireless bras I ordered fit well and are comfortable as advertised. I was able to pick up a shaper cami at a reduced price as well, which was an added bonus. I needed assistance with my order and the customer service representative I spoke with was very helpful.”

Helpful Report

Posted 5 months ago

“I ordered a bra and boyshorts and really do like them, and at the checkout I accidentally ordered the tank top bundle. They were 2 for less than the price of 1 I believe. But I had wanted to cancel that part of the order because I didn't think I would have enough money. Customer service got right back to me and they said I would have to wait to get my order before I could do a return. But once I got my order I tried the tank top on that I was going to return and ended up being in love with it and am so glad I accidentally got the 2 pack bundle cuz I wear once everyday I love them. I'm going through a weightloss journey and am just really thankful for your products because I have so much more confidence with your shape wear.”

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Posted 5 months ago

“The fit is perfect and it feels like I'm not wearing anything at all”

Helpful Report

Posted 5 months ago

shapermint.com is rated 4.4 based on 891 reviews