shapermint.com Reviews

Name: shapermint.com
Rating: 4.39

4.4 Rating 895 Reviews

86 %

of reviewers recommend shapermint.com

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Metrics

4.4

Based on 895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 5 star review on 19th December 2024

Melanie Coffman

shapermint.com 5 star review on 24th October 2024

Christy B

shapermint.com 1 star review on 24th September 2024

Crystal Cook

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I've ordered so far fits great!! Bras are super comfy. I recently received the swim wear, also really comfortable. I've been recommending these products to all my girlfriends. I find the size guide really helpful for ordering too.”

Helpful Report

Posted 5 months ago

“I really like the bras, super comfortable. Smoothed out areas, no wires diggin in. I’d buy the bras again. The shapewear didn’t do it for me. It’s not suitable for those with a petite torso. Everything bunched up awkwardly and it made for a really uncomfortable wear. Even tried exchanging for diff sizes to try. Didn’t help, and now I’m trying to get a full refund for the products I don’t like but having trouble getting a refund after an exchange.”

Helpful Report

Posted 5 months ago

“I liked the way the bras fit and how comfortable they are to wear. Shapermint.com was easy to use.”

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Posted 5 months ago

“I recently purchased the Modern Bra from Shapermint, and I'm so happy I did! Initially, I was a bit hesitant about shapewear, but Shapermint completely changed my mind! I'm hooked on the quality as well as the support it gives. Definitely the best brand in the market right now!”

Helpful Report

Posted 5 months ago

“I ordered a bra and I love it. Ever since I ordered it, I dont want to go back to wired bras anymore. Its very comfortable and you can wear it all day. Shipping and customer service are great too!”

Helpful Report

Posted 5 months ago

“Excellent product & service”

Helpful Report

Posted 5 months ago

“This is a SCAM company!! First of all they have no customer service. No phone number. After placing a pricey order I received an email saying it was processed weeks later I inquired as I hadn't received any shipping information finally was told my entire order had not been processed because one item was not available in white. Most recently have been told my order was not processed but canceled and was issued a refund. Meanwhile its been almost a month......do not buy from this company.”

Helpful Report

Posted 5 months ago

“Best bra ever as well as top notch service & communication.”

Helpful Report

Posted 5 months ago

“I purchased 3 bras that were excellent..then I tried to buy 2 more of the identical bra I loved, same photo, same number exactly as the first 3. They sent another style bra..I tried to get through on the website to exchange them..I waited over an hour and never was connected to someone to help. I believe they do a bait and switch. Very disappointed. Dj”

Helpful Report

Posted 5 months ago

“I really love everything I purchased. Very confi and good quality!”

shapermint.com 5 star review on 1st July 2024

Helpful Report

Posted 5 months ago

“I was not expecting to love the shapemint camisoles as much as I do! The fit is great, a bit long as I am petite but no bunching or sliding on my body....bonus! I normally only wear camisoles under my clothes in the winter, Canadian, but they do not feel confiding or hot in the summer. I love the way my tshirts look smooth, no lumps or bumps. I am small on top so no bra required with the camisoles.”

Helpful Report

Posted 5 months ago

“Love the fit and feel, it’s a great bra! I have never worn a bra without an underwire because I didn’t think I could get the same lift as an underwire but leave it to shapermint to make a perfect bra. Thank you shapermint”

Helpful Report

Posted 5 months ago

“Your product is very comfortable.”

Helpful Report

Posted 5 months ago

“Ordered a small according to my measurement. It is very snug, but wearable. I kept it to use in a pinch, but am trying another size - M - in hopes of a better fit. Also, the straps are not adjustable, and the bra rides up which makes it very uncomfortable for hours of wear. The M I ordered has adjustable straps. Crossing my fingers this works, I do like the material.”

Helpful Report

Posted 5 months ago

“I was beyond pleasantly surprised by the quality and fit. I will be a customer from now on!”

Helpful Report

Posted 5 months ago

“I love the Truekind shaping bra. It is so comfortable I can wear it all day. I read many reviews stating this but wasn't sure I should believe it. So glad I took the chance and ordered it. I will be ordering more. The only complaint I have is, it was mailed in an envelope and one bra cup has a crease in it that will not go away. I also like the Truekind boyshort panties. Perfect for dresses!!!”

Helpful Report

Posted 6 months ago

“The most comfortable bra I have ever owned. I am definitely spreading the word to my girlfriends. I am a young 74yr old and I have tried MANY bras and couldn't wait to get home and take it OFF.. not the case with this one..So comfortable ordering another. I am having one problem when. I choose the one I wanted it offered me a free panty and I clicked the wrong size and can't change it how do I do that? Love this bra!!!!”

Helpful Report

Posted 6 months ago

“Don't Buy any of the last minute deals they offer you upon check out! Even though it says returns or exchanges are 60 Day guaranteed. All of those "special offer items" they say are non returnable or non exchangeable!!! Being my first time buying with them, I was not sure of the sizing. I took advantage of an offer. NOW IM STUCK WITH AN ITEM I CANT EXCHANGE SO I WASTED MONEY!!”

Helpful Report

Posted 6 months ago

“It’s very comfortable. The coverage is perfect & it’s affordable. I’ll definitely buy more products. I have 2 bras & 1 shaper ❤️”

Helpful Report

Posted 6 months ago

“I’ve ordered several items from Shapermint in the past and have always had a great experience. Orders are exactly what I asked for and have been easy to return or exchange. My most recent purchase, however, has been a disappointment. I ordered 3 bras and actually really liked them. Unfortunately one of them tore only after wearing a few times. It looks like the hooks on the back weren’t sewn on, just attached with fabric tape. ??? I’ve been trying for DAYS to get in contact with an actual person to see if I can get a replacement with no success. I keep getting sent to the robot chat which offers me the same automated response that doesn’t apply. I’ve tried reaching out on messenger, twice, as suggested. No response. I’ve written an email. No response. I’ve called their 1-800 number and left messages. No response. I am very disappointed with the lack of customer service and the fact that apparently it’s impossible to speak to a real human. If I cannot get this resolved I will not be ordering from Shapermint again.”

Helpful Report

Posted 6 months ago

shapermint.com is rated 4.4 based on 895 reviews