Ship It Appliances Reviews

Name: Ship It Appliances
Address: Unit B1 Concorde Way, Millenium Business Park, Mansfield
Rating: 4.70

4.7 Rating 1,598 Reviews

94 %

of reviewers recommend Ship It Appliances

4.7

Based on 1,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01623625658

Email:

sales@shipitappliances.com

Location:

Unit B1 Concorde Way, Millenium Business Park
Mansfield
NG19 7JZ

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Ship It Appliances 1 star review on 20th February 2025

Chris And Linda Baker

Ship It Appliances 1 star review on 30th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service all round. Emails were responded to quickly. They have a local phone number instead of an 08 number. They were able to assure us that stock of the item we were interested in was available where other outlets were claiming stock but did not have it available. They called the day before delivery to make sure that we were prepared and could answer technical questions about the delivery. We'll definitely use Ship It Appliances again.”

Helpful Report

Posted 10 years ago

We are happy that we could assist you in your order and look forward to hearing from you again in the future for any kitchen appliance needs!

Posted 10 years ago

“Item I ordered was not available once I had placed my order. Received a phone call advising of a 2week delay or advised of alternative. Went with alternative with an additional charge.”

Helpful Report

Posted 10 years ago

Thank you for your feedback, We do strive to offer great customer service, and we can only but apologise that the item was out of stock in the first place. Please do not hesitate to contact us in the future for any kitchen appliance needs.

Posted 10 years ago

“I ordered a sink and tap from Ship it appliances. They contacted me the following day to say the sink was out of stock until later that week which was fine and agreed that the tap might as well come when the sink did. The sink arrived but the glass cover was missing and no tap came. When contacted they chased the missing cover and it arrived the following day. I then received a call to say the tap was unavailable and was sent an e mail link showing an alternative product. The alternative wasn't quite what I wanted but there was another I liked but the link didn't give a price. Typically the new choice was considerably dearer than the original but they honoured the choice for an extra £10. Well done Ship it your customer service saved the experience from being one of disappointment to one of satisfaction and would definitely use this company again.”

Helpful Report

Posted 10 years ago

First of all let me apologise for the inconvenience caused by all this. I'm glad our team could sort everything out for you. Please do not hesitate to call us in the future for all kitchen appliance needs!

Posted 10 years ago

“Great service,quick delivery,very pleased,.”

Helpful Report

Posted 10 years ago

This is great news. We look forward to hearing from you in the future for all Kitchen Appliance needs.

Posted 10 years ago

“Delivery was prompt as per specifications. Good value for money, company kept me informed all the time from the moment i placed the order”

Helpful Report

Posted 10 years ago

Good to hear, we look forward to hearing from you in the future for any kitchen appliance needs

Posted 10 years ago

“Our goods arrived very quickly, unfortunately the package was very damaged but lukckily the item was not. Very pleased with the service and will use you again.”

Helpful Report

Posted 10 years ago

We can only but apologise for the outer packaging quality - We do repack every item before transit to protect the item as much as possible!

Posted 10 years ago

“An estimated delivery date/time would be helpful. I was not at home when first delivery was attempted and as this was Friday I was unable to contact until Monday consequently did not receive goods until Tuesday. Leaving with a neighbour an option.”

Helpful Report

Posted 10 years ago

We do apologise for the lack of communication with regards to delivery times and dates - We have now implemented a new system to try and keep all our customers up to date with dispatch and delivery times. We appreciate the feedback and hope you will use us in the future for all your appliance needs

Posted 10 years ago

“Good price. Timely delivery. Installation instructions clear and effective Easy to assemble. Not certain whether the quoted air throughput is correct- does not seem to be as efficient as I expected.”

Helpful Report

Posted 10 years ago

We value feedback of all kinds and appreciate the time you took to complete this review. Please don't hesitate to contact us for any future kitchen appliance needs!

Posted 10 years ago

“Very pleased ...nice and easy fitted. Also quick delivered.”

Helpful Report

Posted 10 years ago

Thank you for taking time to write and review us, please do not hesitate to contact us in the future for all your kitchen appliances needs

Posted 10 years ago

“After acknowledging my order I was telephoned to tell me there was a delay of a few days in their stock. The order arrived on time and in good condition with all excellent fittings and templates. Looks great now that it is fitted.”

Helpful Report

Posted 10 years ago

Great news that you like your order ! We value feedback of all kinds and appreciate the time you took to complete this review. Please don't hesitate to contact us for any future kitchen appliance needs!

Posted 10 years ago

“I made 2 phone calls, 1 to ask if an oven was fan assisted and was told someone would phone me back, this did not happen and another when i was having problems purchasing a hob online, someone would phone me back! I resolved the problem myself eventually . Didnt realise i had to register first before it would recognise my email address! The operator could of advised me of this at the time. Hob looks good, hope it is when i eventually get it into my new kitchen.”

Helpful Report

Posted 10 years ago

I can only but apologise regarding the callbacks, our team works hard to try and answer every query placed, I have since had meetings with our team to try and make sure this doesn't happen again. Thank you for your feedback, and we are happy you like your purchase.

Posted 10 years ago

“The service was good the product came on the date they said it would, And the product itself was in perfect condition and does what it says on the box.”

Helpful Report

Posted 10 years ago

We are really glad to hear your happy with your purchase. Don't hesitate to phone us in the future for all your kitchen appliance needs! Ship It Appliances Ltd

Posted 10 years ago

“All good. But I ordered a "package" - cooker hood AND 2 filters. The filters have not arrived as yet. I will be VERY unhappy if I have to chase these up. I paid £10 extra for them - PLEASE SEND THEM ASAP!”

Helpful Report

Posted 10 years ago

Hi Leera, Sorry these were not sent with the product, You should now have received these as promised. We apologise for the delay and are grateful for the purchase. Ship It Appliances Ltd

Posted 10 years ago

“My parcel arrived safely, was well packed and in tact. Have not got it installed as yet but hopefully there will be no problems with this.”

Helpful Report

Posted 10 years ago

We have a team in the warehouse who add extra packaging to every product we send out to make sure the product arrives with you un-damaged. Don't hesitate to contact us in the future for all your future kitchen appliance purchases

Posted 10 years ago

“Looked ok when removed from box although box damaged . Cooker hood appeared ok but it is yet to be fitted into position due to refurb delay. It does look good though very modern.”

Helpful Report

Posted 10 years ago

We are happy to hear the item arrived undamaged. If you require any kitchen appliances in the future, please don't hesitate to contact us.

Posted 10 years ago

“My only concern was that there were no fitting instructions with the filter and I had never used one before and had to ring up f”

Helpful Report

Posted 10 years ago

we apologise for the fitting instructions not being included. If you still require any information regarding this item please do not hesitate to contact us.

Posted 10 years ago

“We purchased a wine cooler. On arrival the first one had some damage to the door and the vent at the base. No problems at all, I contacted Ship Appliances and without hesitation they arranged a replacement and collection to a date that suited. The replacement cooler is working well and looks good. The handles are a little large so more space than expected needed for opening the doors but this can be overcome. Good service.”

Helpful Report

Posted 10 years ago

We apologise that the product arrived damaged in the first place, We appreciate the problems this can cause and strive to make it as quick and smooth as possible to provide the customer with what they ordered. Please do not hesitate to contact us in the future for all your kitchen appliance needs.

Posted 10 years ago

“I am very satisfied with my purchase of the cascade kitchen sink, the speed of the delivery was good, also packaging well done. JM”

Helpful Report

Posted 10 years ago

We have a team in our warehouse working hard to make sure all products we sell get added packaging added to protect the item during transport. Please do not hesitate to contact us in the future if you require any kitchen appliances.

Posted 10 years ago

“Was a great service thank you”

Helpful Report

Posted 10 years ago

We are grateful for the review. If you require any kitchen appliances in the future please do not hesitate to contact us and we will be happy to help in any way we can.

Posted 10 years ago

We are grateful for the review. If you require any kitchen appliances in the future please do not hesitate to contact us and we will be happy to help in any way we can.

Posted 10 years ago

“Ordering was easy. Time slots should be made available for people who are at work during the day.”

Helpful Report

Posted 10 years ago

We are still in talks with our couriers to be able to provide delivery time slots. Sadly at this moment in time it is not something we can offer.

Posted 10 years ago

Ship It Appliances is rated 4.7 based on 1,598 reviews