Ship It Appliances Reviews

Name: Ship It Appliances
Address: Unit B1 Concorde Way, Millenium Business Park, Mansfield
Rating: 4.70

4.7 Rating 1,599 Reviews

94 %

of reviewers recommend Ship It Appliances

4.7

Based on 1,599 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01623625658

Email:

sales@shipitappliances.com

Location:

Unit B1 Concorde Way, Millenium Business Park
Mansfield
NG19 7JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased SIA cooker hood, used no more than 30 times, live alone so don’t cook every day. Just stopped working just outside of warranty. Checked fuse but no. Didn’t get any help when I called customer service just told unlucky basically it’s not under warranty!”

Helpful Report

Posted 12 hours ago

“We purchased a hot water boiler tap and boiler. The minute you switched on the boiler it detailed error code E9. This is faulty on delivery. We reported the faulty goods straight away. They first appears helpful asking use to try different things, but now will not respond to emails. We have asked for an exchange or refund but they will not respond with the details on how to gain the refund. We are out of pocket nearly £500.00”

Ship It Appliances 1 star review on 20th February 2025

Helpful Report

Posted 1 month ago

“This Ship it Appliances is one of the worst suppliers I have ever dealt with in my entire life. ⛔⛔⛔👎👎👎😡😡😡 Please avoid if you can, Pay a bit more for descent quality cooking appliances if you do not want to experience the same what I experienced. Their kitchen appliances are just rubbish, very poor quality also their warranty, Guarantee is all just a lie. I bought all new set of kitchen appliances Cooker, Oven, Hob and hood after just a light use, less than a year the Hob broken massive cracks on it which makes it dangerous to use and I contacted them regarding this issue they only offered me 20% off a new one to buy I Complained about it then they say 33% off a new one to buy. Why do you say 2 years labour warranty and 5 years parts warranty in first place when you are selling on your websites ? Just to fool people to buy them from you? In my opinion this is misleading and it is not honesty. I will never ever buy from you nor let my friends and family to do so. I am extremely, Disappointed with this Ship it Appliances supplier ⛔⛔⛔👎👎👎 Never again.”

Helpful Report

Posted 1 month ago

“Bought a polymer sink that is underfitted to an island worktop, it has cracked due to moulding defect (it is a straight crack following the plastic weld line path) and needs to be replaced. this seller will not accept liability and just said 'you must have dropped something' rather than actually investigating even asking for the sink back to be checked by the manufacturer. by the way it had a 10 year guarantee - not worth diddly with this lot - AVOID!!!!!!!”

Ship It Appliances 1 star review on 30th November 2024

Helpful Report

Posted 4 months ago

“I purchased a fridge freezer that has a loud knocking noise coming from the compressor, only to be told by SIA that this is a normal noise and there is no fault. The customer service team are very unhelpful, they keep you on hold for ages and then just fob you off they just want you to go away.”

Helpful Report

Posted 4 months ago

“USELESS COMPANY CANNOT ORGANISE A SIMPLE EXCHANGE AFTER SENDING ME A DAMAGED EXTRACTOR FAN THEN TRYING TO GET ME TO ACCEPT 40 POUND TO KEEP IT , WHY WOULD ANYONE KEEP A DAMAGED GOODS ?? THEY DONT ANSWER THE PHONE . 5 DAYS I HAVE BEEN TRYING STAY WELL AWAY FROM THIS SHAMBLES YOU HAVE BEEN WARNED”

Helpful Report

Posted 7 months ago

“Been fighting for 7 months now to get a refund on a faulty set of oven/fan/hob package deal. The oven and hob both faulty. Eventually after me getting my bank involved they have agreed to refund the hob and oven but this has taken 7 months of emails, waiting for engineers etc. The fan was part of the package so out of decency you would think they would refund this too but they wont. I have bought another matching set off another company so am stuck with this unwanted fan now.”

Helpful Report

Posted 10 months ago

“Rubbish customer care so beware do not buy anything from these people you will just waste your time a and money. You have been warned.”

Helpful Report

Posted 1 year ago

“DO NOT BUY FROM SHIPIT APPLIANCES Bought a cooker hood. It arrived with dents in chimney. Packaging clearly showed it had been previously unpacked and badly repacked. Tried to phone numerous times NO ANSWER. Sent many email NO REPLY. Come on trading Standards shut these cowboys down, there are numerous examples of malpractice.”

Helpful Report

Posted 1 year ago

“I bought a hood from Ship it appliances 4 days ago and paid £9.99 for the next day delivery. The courier company they use to deliver their goods is called APC-overnight which is an extremely bad courier company. Here I am after 4 days, which was supposed to be the next day delivery, there is still no sign of my item. For this negligent from both Ship it appliances and the courier company they use, I have to pay another £120 to my builder to come and fix this hood for me! Unbelievably irresponsible and awful service.”

Helpful Report

Posted 1 year ago

“Do not buy from these cowboys ,, just read the reviews on all sites , trading standards should shut them down and send the directors to prison , it’s called stealing money ! , brought a cooker hood , faulty won’t even honour the warranty’s std 12 warranty , they offer a 2 yr + 5 yr parts ,, they just ignore e mails , phone calls are a joke, the hood is a fire hazard , unusable ,, pity they don’t offer a fire warranty I could’ve took that as well ,, e bay should ban them from selling on there site and they should stick to a dodgy car boot we’re you expect to buy junk from”

Helpful Report

Posted 1 year ago

“Red flag Warning!!! Avoid this seller by all means!”

Helpful Report

Posted 2 years ago

“I would definitely not recommend buying from this company. I’ve had a freezer delivered that was incredibly dented. My fridge also has a small dent in but after the hassle of replacing the freezer it wasn’t worth going through again. After plugging in the freezer I’ve found that The thermostat is incorrect and totally froze my whole freezer. The delivery was ridiculous and told me they tried to deliver when I was in the house (they definitely didn’t). Don’t expect to get any kind of warranty after the 30 period (or any kind of help) normally warranties for appliances are a lot longer than 30 days, due to issues that can occur later down the line. This is very disappointing and I will not be buying anything from this company again.”

Helpful Report

Posted 2 years ago

“Thank god... I didn't order the hood after reading so many negative reviews not just about their service but the product... Better stick to neff and John Lewis or even currys”

Helpful Report

Posted 3 years ago

“Sent back an item after being made to wait in for 2 days Running still waiting for My Refund what a joke this company is”

Helpful Report

Posted 3 years ago

“Waited in all day on the delivery date at 6.15pm they decided to message me to say it will arrive the next day. I can’t even cancel the Item so have to wait and see if it arrives.”

Helpful Report

Posted 4 years ago

“This company company is froud and scams stay away from them I bought a cooker hood from them when I bought it item receive damages I message them they keep ignoring my message also I ask them to provide me a warranty receipt inside the packaging they failed to provide me receipt when I message them they also ignored the messages so I strongly recommend to avoid them they are 100% froud company.....fake advertising I also reported them to trading standards agency.......”

Helpful Report

Posted 4 years ago

“Do not use this company!!! Sent back a extractor fan in perfect condition brand new and unopened. I was posted back in perfect condition and signed for at the other end but yet all of a sudden the item is damaged and no refund.. how convenient. Be prepared to not get your money back on in wanted items!!!!!”

Helpful Report

Posted 4 years ago

“Scammer Ordered a splashback of amazon, never received tracking says it was out for delivery from a week ago next day delivery, contacted them around 8 times in the past week and had no response, avoid this company if you don't want to get scammed”

Helpful Report

Posted 4 years ago

“Was going to purchase a cooker hood, glad I read the reviews first I will now go elsewhere.”

Helpful Report

Posted 4 years ago

Ship It Appliances is rated 4.7 based on 1,599 reviews