Ship Your Car Now Reviews

Name: Ship Your Car Now
Rating: 4.48

4.5 Rating 563 Reviews

88 %

of reviewers recommend Ship Your Car Now

Company Reviews

Metrics

Info

4.5

Based on 563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

9546519895

Email:

garett.goodman@shipyourcarnow.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you care about your car get and covered trailer!!!!!! I should have known this. To start— Good pickup, good communication but I wrapped the car because it was high value car. My bad because they later use that against me saying the could not see car. Even though I had picks of the car from before wrap. Wrap blew ofF in some sort of wind storm. Still good with that happening. Car shows up with so much dirt and sand. Still ok until I washed car and found the car had scratches all over it from sand and dirt. Call customer service nothing they can do. I had car buffed out for 200.00 and they would not even split bill. Worse part, they were suppose to show up at 2:30, get a call took a wrong turn 1.5 hours alway. Was told they would show up at 3:40? No show I call and they finally show up 2.5 hours later at 5:50. Not sure what they were doing?? Ever heard of GPS? Will not use again!!”

Helpful Report

Posted 5 years ago

“I was given an estimated date of Monday 1/13/20. It is now 7:08 pm the contract states that the dispatcher will call you within 12-24 hours. I have not received and call yet why because my vehicle was just picked up. I was rushed to make the payment on Friday 1/10/20 guaranteeing my vehicle to be picked up that day by Abe Tarzy. This was not true I was told that I would be given a number where I could communicate with the dispatcher nope, I continuously was pushed to voicemail but, curiously the shipment company could always get in contact with this person. I should have taken heed to the reviews of poor communication, and delivery date being unreliable. If you like complete transparency, constant communication, and honesty this is NOT THE COMPANY FOR YOU. This was a lesson learned. This a company you may want to pass by.”

Helpful Report

Posted 5 years ago

“I was referred to Ship Your Car Now by my Audi representative. my Contact was Eddie and he seamlessly arranged for the transportation of my current car and the new replacement vehicle in an extremely efficient manner. Always kept me updated, connected me to my transport drivers appropriately. The drivers were professional courteous and took great care with the respective vehicles they were transporting. Highly recommend their services.”

Helpful Report

Posted 5 years ago

“these people are a bunch of crooks they should be locked up in prison for fraud. they steal peoples money and do not fulfill the job. i had over $2000 stolen by these crooks. never got my money back from them. they are good at what they do they are deceiving they will act professional on the phone just to take your money once they take your money and then you find out you been scammed and try and talk with them to resolve the matter they threaten you. i been dealing with them for 6 months trying to get my money back nothing.”

Helpful Report

Posted 5 years ago

“I ASKED WHEN I SIGNED UP TO HAVE MY VEHICLES SHIPPED IF THEY WERE INSURED AND IF MY VEHICLE WAS DAMAGED WOULD THEY DEAL WITH THE INSURANCE THE DRIVER BACKED MY 2000 CAMARO SS UP ONTO THE TRUCK AND THE MUFFLER GOT CAUGHT ON THE FRAME I WAS THERE WHEN IT HAPPENED, WAS ASSURED EVERYTHING WOULD BE REPAIRED TURNS OUT THE DRIVERS DEDUCTIBLE WAS MORE THAN THE REPAIR AND THE COMPANY SAID I WOULD HAVE TO GET THE MONEY FROM THE DRIVER..... THE OPPOSITE OF WHAT THEY TOLD ME WHEN I SIGNED ON ITS A YEAR NOW AND THEY STILL HAVE NOT REIMBURSED ME FOR THE DAMAGE”

Helpful Report

Posted 5 years ago

“What can I say, Alec with Ship Your Car Now is great. Gave me a quote to haul a heavy piece of equipment 1600 miles. He stayed on top of it and in a mere 3 days, BAM, it was at my doorstep. 100% happy costumer right here. Thanks Alex!!!”

Helpful Report

Posted 5 years ago

“Fast response, fair price, good customer service, the towing guy was awesome in service delivery, fast and timely.”

Helpful Report

Posted 5 years ago

“I have to admit I was a little concerned when my 80-year-old mother facilitated the move of her vehicle from California to Arizona and the fact that the company had already taken payment before the vehicle had been picked up. When the driver did not show at the time he was supposed to show I was really concerned. At this point, I talked to a dispatcher by the name of Carrie H. she took the time to explain to me what was going on in detail and insured me everything was OK. The reality of transporting a vehicle it’s not like calling an Uber driver where they are ready to pick you up when you call however there are a lot of moving parts involved with transporting a vehicle and timing is everything The bottom line is the price was fair the dispatcher provided great customer service and the driver was courteous polite and professional and my mother received her vehicle with no problems. She was 100% satisfied. This was our experience with the company.”

Helpful Report

Posted 5 years ago

“EVERYTHING WENT SMOOTH AND WITHOUT ISSUE........ THE WHOLE TEAM WERE AWESOME!!!!!! THANX FOR A GREAT TRANSACTION........ YOU CAN REST ASSURED THIS TEAM HAS YOU AND YOUR CAR HANDLED........”

Helpful Report

Posted 5 years ago

“Unreliable and Unorganized.”

Helpful Report

Posted 5 years ago

“I needed my car shipped from Chicago to Brooklyn, NY. Gary helped me very well. The price was reasonable and Gary stayed in touch with me. They picked up the car on time and delivered it on time. Nothing went wrong and it was a great experience. I definitely saved Gary's contact info whenever I need my car shipped somewhere else. This company is very reliable in my experience.”

Helpful Report

Posted 5 years ago

“Quick, reliable and affordable!”

Helpful Report

Posted 5 years ago

“Great customer service, Theo was on it and made this move happen at the last minute, same day service. Great attitude and a real pleasure to work with. I would highly recommend them. Thanks Theo so very much! Michael & Ann”

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Posted 5 years ago

“The driver (BJ) was fast to act and save my old truck from rolling off the side of his carrier. The brakes failed and he was quick to act and pull the E-brake! Thanks BJ and Ron.”

Helpful Report

Posted 5 years ago

“You guys are horrible. I paid with my credit card. The Gentlemen delivering the car would not unload my car until I have him $350 cash.”

Helpful Report

Posted 5 years ago

“Should be ashamed about how they communicate with customers. How do they stay in business. Giving truck drivers a bad rep. Will not deliver when promised & will not communicate when they should. Very much in need of transported vehicle.”

Helpful Report

Posted 5 years ago

“Worst communication ever. Car was scheduled to be delivered a week ago. Everyday it’s supposed to be here you have to call because they don’t. Them they tell you it’s delayed four days. Other companies are cheaper and do better work. Stay away from this company. I’m just hoping my vehicle comes without damage.”

Helpful Report

Posted 5 years ago

“DO NOT SHIP YOUR VEHICLES WITH A COMPANY CALLED FREIGHTFORWARDERS CO.UK. THEY ARE CONMEN, THEY WILL TAKE YOUR MONEY AND WON'T FULLFILL THE AGREEMENT. BEWARE OF THE GUY CALLING HIMSELF KENNEDY, HE IS THE CHIEF CONMAN. DON'T DEAL WITH THAT COMPANY AT ALL OTHERWISE YOU WILL REGRET. ☹️”

Helpful Report

Posted 5 years ago

“I'm a professional car/hauler and I saw the ad for a vehicle that needed to be transported. The price was 500.00 and I called to book and transport the vehicle. I checked the site again and the price was reduced to 450.00. I questioned the agent and I did not receive a valid reason of the price change. The distance did not reflect the proper amount of pay to haul a vehicle through 5 states. I did not accept the price decrease and I feel that this company wasn't honest and "LOW BALLED". As carriers we do the hardest work to ensure customers receive their vehicles in a timely manner and handle the vehicles with care. Unfortunately carriers are paid less than what the actual transport is paying. Going forward, please practice honesty when you post and stop undercutting the actual price that the customer pays. Your company is for profit but remember the drivers do all of the work to get these vehicles to their destinations unscathed.”

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Posted 5 years ago

“Wonderful experience! Formerly Number 1 Auto Transport, Ship Your Car Now LLC took great care of MY needs, in addition to the needs of my car. Joe was outstanding. He kept me informed of everything;every step that would be taken and had answers to any question I asked (usually before I even asked them). My car was shipped from Fort Worth, TX to Sevier County, TN, and arrived in perfect condition, in the time frame I was quoted. The transport driver was polite, patient and so very courteous! I will definitely use Ship Your Car Now LLC if I ever again need such services. I feel like I've gained new friends!”

Helpful Report

Posted 5 years ago

Ship Your Car Now is rated 4.5 based on 563 reviews