The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 461 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 461 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 11th April 2025

120

Anonymous

Anonymous // 01/01/2019

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“Having grown up for years being more afraid of going shoe shopping than having a tooth extracted I have been delighted to shop at The Shoe Garden and with Carol’s help have several pairs of stylish and comfortable shoes and sandals to suit my long, thin feet. Not all the shoes suit my age, stage, lifestyle or shape of feet but regardless, I enjoy the experience of being in a pretty shop that only stocks LONG shoes. Woo hoo 💐💐💐”

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Posted 4 years ago

Woohooo, too, Jane! I so appreciate your lovely words. Thanks so much for taking the time to share your thoughts. Carolx

Posted 4 years ago

“The Shoe Garden is my favourite shoe shop. There's nothing better than jumping online or going into the shop and being able to wear every single shoe in there. The selection is excellent and the quality is great- the only things better are the lovely greetings from Carol and CC!”

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Posted 4 years ago

Ooh, I'm so happy and proud to be your favourite shoe shop, Natalie! Thanks heaps from CC and myself! Carolx

Posted 4 years ago

“If I could give ten stars out of five I would. It is just fantastic as someone with 'longer' feet, to be able to feel stylish, pretty and well heeled. Always beautiful service to go with the gorgeous shoes.”

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Posted 4 years ago

Woohooo, I appreciate all those stars, Vanessa. Thanks so much for your beautiful words. I really appreciate them. Carolx

Posted 4 years ago

“The Shoe Garden is an absolute God send! Carol is so lovely and supportive. My daughter now has a growing shoe collection which has really increased her self confidence. As a mother of a tall girl (6’3) shoe shopping has gone from tears to cheers! Thank you!”

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Posted 4 years ago

Ah, from tears to cheers ... that is so wonderful, Jacky! Thank you for taking the time to write such a beautiful review. Carolx

Posted 4 years ago

“How lucky was the day my foot reached Size 10 and I could finally shop at The Shoe Garden ! I now own the most stylish and sophisticated collection of shoes and am constantly asked “where did you buy those!!?” I just smile and wink and walk away 💕💕💕”

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Posted 4 years ago

Ha, ha ... a smile and a wink, love it, Sallyanne! I'm so happy that you have such a gorgeous collection of shoes now. Carolx

Posted 4 years ago

“I live in Sydney but in the days when I could trip to Bris to visit my mum I would always pop down and find one or two pair to take home. Sometimes my daughter would join me in spoiling herself. Last trip I had been disappointed by the pair bought the previous trip and dropped in to let you know that my beautiful navy polka dot and check flats had torn. To my surprise and delight I walked away with a new pair of burgundy flats no charge. You were so generous to gift them to me. I didn't expect it, nor was I looking for it and that's the charm of it... I've always had a wonderful experience at Shoe Garden.”

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Posted 4 years ago

Yah, thanks for sharing your beautiful review and rating, Celeste. It's so appreciated. Carolx

Posted 4 years ago

“Decades of despair when trying to purchase shoes for my long feet have turned into absolute joy, knowing that I can come to the Shoe Garden and there will be an entire room dedicated to my size. Classy elegant quality shoes are stocked here with me in mind! Carol and her team know their product intimately and this has become even more important to me as I have needed podiatry care. Shoe Garden Shoes complete every outfit for me now and I couldn't be more grateful.”

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Posted 4 years ago

Well, I'm totally grateful to you, too, Kerri! Thanks so very much for your beautiful review; it's so appreciated. Carolx

Posted 4 years ago

“Fabulous service, sizings are perfect. Shoes are wrapped like gifts. So special Highly recommended.”

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Posted 4 years ago

Woohooo, thanks heaps, Debbie. I really appreciate you taking the time to share your review and rating. Carolx

Posted 4 years ago

“Beautiful shoes in an amazing range of styles and colours! Thanks to Carol, shoe shopping is now a joyful happy experience for those of us with long feet! The Shoe Garden is truly a magical place and the customer service is second to none!”

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Posted 4 years ago

Aw, thanks so much Talei. I'm glad I can spread some magic through gorgeous long shoes! Thanks so much for your lovely review. Carolx

Posted 4 years ago

“The shoe garden is the only place I go to now. After years of searching, Carol has created a beautiful range of shoes for all ages of women who have a 'larger than standard'grip on the world. Thank you Carol for opening the Shoe Garden to us.”

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Posted 4 years ago

You are so very, very welcome, Bec! I appreciate your beautiful words and your lovely rating, too. Carolx

Posted 4 years ago

“Carol has a great selection of shoes and is committed to great customer service. It’s a pleasure shopping at the Shoe Garden.”

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Posted 4 years ago

Wooohooo, thank you so much Tahlia. I'm so grateful for your lovely review and, of course, those five stars! Carolx

Posted 4 years ago

“I wish you all the best as you find your way thro this amazing year. My experiences with shopping at the shoe garden have always been excellent and a very pleasurable experience. Unfortunately I have rarely been to Brisbane this year but I do look forward as soon as possible to my next visit Cheers Sue Ramsay”

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Posted 4 years ago

Yeah, it has been a crazy year, Sue. It makes me even more grateful to all my beautiful customers like you. Carolx

Posted 4 years ago

“I have loved finding shoes that FIT! Thank you Carol, it's always a pleasure getting into your store.”

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Posted 4 years ago

Oh, you are so welcome, Shona. I so appreciate your review and five star rating. Thank you!! Carolx

Posted 4 years ago

“I never believed in heaven until I found The Shoe Garden, Carol and CC. Never walkout without the perfect shoe. With a wide size 13 shoe, Carol has provided me with my wedding shoes, work shoes, party shoes and fitted me after my pregnancies with ease. So much knowledge of her product and return customers. So much love for her and The Shoe Garden xo”

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Posted 4 years ago

Oh Melanie, what a beautiful review. Heavenly! Thank you so much for your beautiful words; so appreciated. Carolx

Posted 4 years ago

“Excellent range of sizes and styles. It is wonderful to be able to visit the store or order online knowing I will find something that looks great and fits! Thanks Shoe Garden. I will be back.”

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Posted 4 years ago

Yah, I'm so glad you can always find something that looks fabulous and fits, too. I appreciate your wonderful review. Carolx

Posted 4 years ago

“Carol and her gorgeous shop of happiness is the best thing to happen to people with long feet. Amazing customer service, both in person and online and the best quality shoes you could find. Happy to say since I was told about it 6yrs ago I have shopped there for all my shoes since. And they last because they are quality items. Thank you Carol!”

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Posted 4 years ago

Oh Danielle, my heart nearly burst when I read "gorgeous shop of happiness" ... thank you so, so much! Carolx

Posted 4 years ago

“What a beautiful experience it is shopping at The Shoe Garden, Hawthorne Brisbane and I was so grateful to find a lovely pair of gorgeous shoes to wear to our daughters Wedding. It is a struggle to find comfortable shoes at the best of times, in larger sizes(12) and something a little different, but not so at this amazing, cute little shop. Thank you for your wonderful service Carol, it was truly appreciated. See you again soon. Cheers Dawn xx”

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Posted 4 years ago

Hi Dawn! Thank you so much for your lovely review and I appreciate you and all my gorgeous customers, too. Carolx

Posted 4 years ago

“Finding the Shoe Garden has been life changing for me! The shoes are gorgeous and I can find anything I'm looking for in my size. Not only do you find beautiful shoes at the Shoe Garden, but warmth, welcome and good old fashioned personal service.”

The Shoe Garden 5 star review on 15th September 2020

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Posted 4 years ago

Oh, I'm so happy to hear that, Kirby ... that finding me has been life changing! I'm humbled and grateful, thank you. Carolx

Posted 4 years ago

“Gorgeous shoes, beautiful ambience, amazing customer service. My favourite shop on earth!”

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Posted 4 years ago

Oh, you've made my day, Jennifer! I'm very proud to be your favourite shop on earth!!! Carolx

Posted 4 years ago

“The service is always friendly, helpful and accommodating. Her stock is quality and every shoe has an element of comfort and style. Her response is always fast.”

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Posted 4 years ago

Yah, thanks so much, Anne, for your lovely review and rating. I really appreciate it. Carolx

Posted 4 years ago

The Shoe Garden is rated 5.0 based on 461 reviews