The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 460 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 11th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a lady that wears a size 12, fancy shoes are very hard to come by..Shoe Garden made all my shoe dreams come true and Carol is an absolute Angel.”

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Posted 4 years ago

Awww, I'm so happy I could make your shoe dreams come true, Alice. Here's to many more fancy shoes! Carolx

Posted 4 years ago

“I feel so lucky that I found Carol and Shoe Garden. I’d been trying to find lovely shoes in my size for years. I drop in and visit every time that I’m in Brisbane, but always feel confident buying online from home. I’d give 10 stars if it was possible! Andrea”

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Posted 4 years ago

Oh my, thank you so much Andrea. I appreciate your beautiful words so much. It's always lovely to see you. Carolx

Posted 4 years ago

“I love visiting The Shoe Garden - I walk away having had a nice chat, a pet with CC and usually two pairs of beautiful shoes. Carol takes care of her customers and offers wonderful products that fit your feet and your needs (pretty, stylish, comfortable, special... whatever you need in a shoe!). My favourite shoe store!”

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Posted 4 years ago

Yahhhh, thanks so much Carol. I'm so proud to be your favourite shoe store! Thanks for your kind words. Carol & CCx

Posted 4 years ago

“I have never been the the Shoe Garden and not bought a pair of shoes. In fact, I have been known to try on shoes too big for me. This was never possible before the Shoe Garden and a joy to behold!!! Carol is the Queen of retail; she remembers your name, your story, your shoe size and what you like! And she has a very cute dog!!!”

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Posted 4 years ago

Ha, ha ... many thanks from darling CC and myself, Kate! Shoes that are too big always make my customers smile. Carolx

Posted 4 years ago

“Excellent range, lovely customer service.”

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Posted 4 years ago

Woohooo, thanks heaps Alice! I am very grateful for those five shiny stars and your kind words. Carolx

Posted 4 years ago

“Lovely shop and lovely owner. Shoes are pretty good too!”

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Posted 4 years ago

Aw, thanks heaps Julie. I was so happy to read your review and rating. Appreciate you taking the time. Carolx

Posted 4 years ago

“I love the fact that when I go into your shop, I know I will be leaving with shoes that fit me, and that I have bought them because I like them and not because they are the only ones in the shop that fit!”

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Posted 4 years ago

Oh, that's so wonderful, Jacky! Shoes that fit AND are fabulous; I'm so grateful for your lovely words and rating. Thank you! Carolx

Posted 4 years ago

“If I had a stash of cash that I could spend on anything ... it would be the shoe garden !!!! Love love love ... have worn my frankie4 nearly everyday since I ordered them!!! ❤️”

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Posted 4 years ago

Ha, ha ... that sounds wonderful, Vinni! Thanks so much for your gorgeous review and rating. Carolx

Posted 4 years ago

“I have known Carol since she opened The Shoe Garden, so many years ago now. I read about her new venture before she actually opened and signed up for her regular emails right away. I was so excited to think I might be able to get gorgeous, ‘colourful’ shoes in my size, after living with mainly black, navy and white shoes most of my adult life. Carol did it disappoint, and never has. Even though I no longer live in Brisbane, her online service is exemplary. Coupled with the fact that Carol is a beautiful soul, wrapped around by a beautiful woman, it is an absolute delight to buy her shoes. I truly wish I could buy more, but consider myself fortunate to have read that lovely introductory article about The Shoe Garden all those years ago.”

The Shoe Garden 5 star review on 16th September 2020

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Posted 4 years ago

Oh Cathy! What a beautiful review and I so appreciate your lovely words. I still remember your first visit, too! Thanks for being there from the start! Carolx

Posted 4 years ago

“What a lovely shop and carol is such a delight - I drive up from the Gold Coast just for the shoes in Carol’s shop - also love the new web site especially the rolling shoes at the bottom - styles are fabulous ! I take a 43 and it’s a real pleasure to not only find my size but get a sexy shoe to boot !”

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Posted 4 years ago

Woohooo! Thanks so much, Carol. I'm so happy you can find shoes that fit AND are sexy! Carolx

Posted 4 years ago

“For a number of years now I have been "popping in" whenever I am in the area to see what delightful shoes Carol has in her gorgeous shop and I have never left empty-handed! The customer service is amazing and the range Carol has is fantastic. Carol always takes the time to help you find whatever it is that you are looking for. I have always received wonderful comments whenever I am wearing shoes purchased from The Shoe Garden simply because they are something a little different and unique.”

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Posted 4 years ago

Yah, I am so happy reading your lovely review, Lisa. Thank you!! I love it when Shoe Garden shoes receive compliments. Carolx

Posted 4 years ago

“I am so happy that I found The Shoe Garden. As someone with big feet it is almost impossible to find comfortable, stylish shoes that actually fit. But I did! Thankyou Carol for your beautiful shop and wonderful shoes. Can't wait to see the new range.”

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Posted 4 years ago

Oh, you're so welcome Terry! I really appreciate your lovely review and I can't wait to show you my new range! Carolx

Posted 4 years ago

“‘The Shoe Garden’ is my happy happy place!! It it just lovely to know that I can purchase fashionable and beautiful shoes for any occasion with ‘gold star’ customer services that is both effortless and enjoyable. I particularly love the range of funky shoes that Carol stocks, awesome and playful.”

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Posted 4 years ago

Oh Rhonda, thank you so, so much for your amazing review. I am proud to be your happy, happy place! Carolx

Posted 4 years ago

“Love the service and the range of beautiful shoes! Having a large fitting makes nice foot ware hard to find - The Shoe Garden is a great fit for me!! Thanks Carol.”

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Posted 4 years ago

That's so wonderful ... I'm glad The Shoe Garden is such a great fit for you, Peta! I appreciate your lovely review, thank you! Carolx

Posted 4 years ago

“I wish I could rate The Shoe Garden and Carol's service more than 5 stars. Carol always goes above and beyond for her customers. My husband bought me some shoes as a surprise and he said out of no where how helpful she was. Thank you for looking after us all.”

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Posted 4 years ago

Well, you've made my day Hayley! It makes me so happy to look after all my gorgeous customers! Thank you!! Carolx

Posted 4 years ago

“For many years I have relied on Carol & CC to provide a shoe for every occasion - work, social, formal and recreation and I have never been let down - shoes of every description - colourful, fun, practical, impractical and comfortable but never ever boring! AND if that wasn't enough your instore experience includes patting a glorious dog AND getting lollies with every sale! It is truly a little slice of heaven on earth!”

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Posted 4 years ago

Awwww, thank you so much for your beautiful review, Michelle. I'm so proud that we can always find something perfect for you! Carolx

Posted 4 years ago

“THE best place to go if you have big feet. Carol is very patient with my difficult feet and its so nice to be able to choose because there are heaps in my size.”

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Posted 4 years ago

Yah, thanks so much Louise. I appreciate your lovely review and am so happy that I can provide you heaps of choices. Carolx

Posted 4 years ago

“Love shopping for shoes at The Shoe Garden. So many beautiful shoes to choose from for my long (and wide!) feet. It is wonderful for my feet to feel pretty! Many, many thanks, Carol & CC (and many, many more shoes ;-) )”

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Posted 4 years ago

Yes! Our feet deserve to feel pretty, too! Thanks so much for your lovely review, Julie. Very much appreciated. Carolx

Posted 4 years ago

“I love The Shoe Garden - not only for the beautiful, colorful and funky shoes for long feet like mine, but also for the absolute best service I’ve ever experienced. Carol provides the ultimate in personslised service. She not only remembers your size, the shoes you’ve bought in the past, your favourite style/colour, she also stays back or opens a bit earlier to accommodate my schedule. I’d give Carol and The Shoe Garden 10 stars because 5 is simply not enough!”

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Posted 4 years ago

Oh Cheryl, now you're making me cry! Thanks for those 10 stars!!! I'm so grateful for your beautiful review. Carolx

Posted 4 years ago

“I’ve always said that because of my inability to buy shoes in my size, I don’t have many shoes. Just recently I realised that this is no longer the case. I feel quite spoilt for choice, even though I live in regional QLD. I love receiving hand wrapped parcels from Carol!”

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Posted 4 years ago

Hi Emma. Nope, the bad ol days have gone! I'm so glad you found me and enjoy your online shopping experience. Thank you! Carolx

Posted 4 years ago

The Shoe Garden is rated 5.0 based on 460 reviews