TBô Bodywear USA Reviews

Name: TBô Bodywear USA
Address: Klingenstrasse 9, Zürich
Rating: 4.36

4.4 Rating 1,051 Reviews

83 %

of reviewers recommend TBô Bodywear USA

4.4

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

TBô Bodywear USA 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“see below for the underwear review”

Helpful Report

Posted 1 month ago

“I have been a customer for about five years now. #1 The quality of material of previous products were better than my recent purchase. This one felt like other brand's not as second skin like my previous purchases did. Though I do well down there, the latest purchase squished them together. A size up would be too loose. #2 Worse, customer service I received due to deceptive advertising made me believe that if I added one more product before making a payment that would eliminate the delivery charge. But the response was it was still considered two purchases, so I was still charged. Upon receiving my package all three items were there, well above minimum delivery charge and I was still forced to pay delivery fee. The two robes I bought were to be given as a gift to share the brand but now I’m having second thoughts. I’ll likely leave off the packaging and cut off the label if there was one inside. This experience doesn’t make me feel proud to be a TBO patron any longer.”

Helpful Report

Posted 2 months ago

“I received my order and the color is wrong. They were suposed to be a new color blue called Sun Blue and they are the same color blue I have had for years, It was a 3 pack and it was on sale. Please direct this to the correct dept. Not happy Sonny Leeper”

Helpful Report

Posted 2 months ago

“I will never purchase another product. I ordered the size of underwear I normally wear, but when I received them they fit way smaller and were very uncomfortable. I reached out to customer support and they refused to allow me to return the products for a refund or exchange. Make sure you select the correct the time you order, or you will be stuck with underwear you can’t wear.”

Helpful Report

Posted 3 months ago

“Very slow shipping! 6 weeks to get my order and second time of shipping unacceptable of 3 months waiting time the last time I ordered I won’t order again from TBO!”

Helpful Report

Posted 3 months ago

“I ordered from you. You took my money immediately and didn’t send me my order for 3 months. Pitiful customer care”

Helpful Report

Posted 4 months ago

“Never received my items!!!!! The USPS tracking says it was delivered at 2:07 PM. My cameras show that he didn’t stop at my mailbox till 2:55pm. No packages were put into my mailbox. Please resend Immediately or refund my money.”

Helpful Report

Posted 4 months ago

“only sent half of my order, haven't heard anything back from them after notifying them via email. which is a shame, i like their underwear otherwise.”

Helpful Report

Posted 5 months ago

Hi Dan, We're sorry you only received half your order. One of our customer service reps has reached out to you via email with an update regarding your order. Thank for choosing TBO Clothing. Customer Service

Posted 5 months ago

“I've been trying to return 3 pair of underwear that were wrong size. Either I made the mistake, or you did, but I just wanted to exchange for correct size. Now I want a full refund and cancel my subscription. Horrible customer service”

Helpful Report

Posted 6 months ago

Hi Reye, We're sorry you haven't been received your return label as yet. Our customer service team will reach out to you with the return label to return your item(s). Regards, Customer Service

Posted 6 months ago

“I have ordered items twice that were in stock. But no they weren't. The last message said it was a pre sale. If it shows in stock it's not a pre sale.”

Helpful Report

Posted 6 months ago

Hi Randy, We apologize for any confusion caused about the availability of stock on the items you ordered. Our customer service will reach out to you via email. Regards, Customer Service

Posted 6 months ago

“Worst customer service”

Helpful Report

Posted 9 months ago

“What i got is something else, not what i expected and different from my first purchasae”

Helpful Report

Posted 9 months ago

“Last month I submitted an order for your tights (xl-black) and 2 pair of thongs (xl). The tights were delivered but the package failed to include the thongs. I have emailed you several times but I've had no reply. Very shortly, I will be asking the credit card company to invalidate the order and credit my account.”

Helpful Report

Posted 9 months ago

“My husband loves this underwear but I will never deal with this company again. Ever. I spent $113.25 CAD on 12 Nov 2023 to get 7 pairs of unique print underwear that were on sale for a Christmas gift. After asking several times over the following months they were "continuing to have delivery problems to Canada". After I finally asked for a refund in April 2024 they were suddenly able to send it. But they no longer had the underwear I ordered. So they sent me a couple standard 3 packs in the mail. I had to email again for my 7th pair. They finally arrived and it cost me $74.36 CAD on delivery despite my using a promo code for free delivery. They also put down that my order was worth $174.83 CAD so I had to pay extra customs.. So now I've paid almost double for underwear I didn't want and waited 5 months for delivery. What a terrible company with horrible customer service. They also had no interest in providing me any kind of compensation.”

Helpful Report

Posted 10 months ago

“The most uncomfortable underwear ever designed. They are loose and saggy in the butt and yet somehow tight and cutting into the sides of my groin. I threw the underwear in the trash. It’s a victory of sorts as no underwear could ever be less comfortable. Literally, any other brand of underwear in the entire world would be better.”

Helpful Report

Posted 11 months ago

“I don't own any of your Bodywear, just your underwear.”

Helpful Report

Posted 1 year ago

“Bad bad return experience and bad shipping process.”

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Posted 1 year ago

“My last order you sent me 3 pair of XS black and I ordered 3 pair of Large black was wondering how to go about sending them back ? Thank you Mark Sampson”

Helpful Report

Posted 1 year ago

“I did not get what I ordered and I keep getting the run around wanting pictures of what o received and why I got, and it's still not good enough. These are the only underwear I wear now, and I'm going to have to find something new.”

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Posted 1 year ago

“Got wrong size with a add on toa order”

Helpful Report

Posted 1 year ago

TBô Bodywear USA is rated 4.4 based on 1,051 reviews