Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
Thank you so much for your feedback and great review, Erin! We’re happy to hear that you love our high-quality products and that you had a good experience with us.
“I've spent around $300 on 2 of these. Out of a years worth of wetting through, with a night nappy, I've only had to not wash his quilt twice ever, so these have worked probably less than 1% of the time.
So he sleeps under what is essentially a ventilated garbage bag and the urine still gets through to the quilt.
On top of that, his PJ pants or conni undies end up stuck inside these on the line, so they get musty until you have to turn it inside out to dry the other side.
Our main aim is to not let there be shame, by there being as little fuss as possible. So these have less is feeling defeated and exhausted. And my poor little guy embarrassed.”
Thank you for your feedback, Lillian. We have so many satisfied customers who use our products nightly and daily. So, we are very sorry to read your recent review and hear that you are unhappy with your Conni products. We can see that you placed your order a year ago and unfortunately, we cannot find any correspondence from you in our system relating to your concerns. A member of our customer service team will be in touch to assist you further and hope to resolve this quickly for you.
“Satisfied with the customer service very prompt very responsive which is hard to find these days. Plus very helpful. Thank you conni staff pleasure dealing with you.”
It was our pleasure to assist you, Dolores. We are so pleased we were able to resolve your query quickly and that our service met your expectations. If you have any further questions, please always reach out as we are only too happy to help.
Thank you for the great review! We’re so happy you loved your experience and you received your items quickly. We are sure you are going to love your Conni products when you get a chance to try them.
We offer high-quality products in beautiful and discreet packaging, so we are confident you will be very happy when your order arrives. We are so pleased your shopping experience was easy and convenient. Thank you for the wonderful 5-star review.
Narelle is a customer service superstar and she will be over the moon to hear that her assistance was extra helpful and made your shopping experience so easy. Thank you for the wonderful 5-star review.
Thank you for the wonderful feedback, Lynda. We are so pleased our Pet Pads are making the job of raising 8 puppies easier! If you have any photos we would absolutely love to see your gorgeous Samoyed pups. Thank you for sharing this with us.
Thank you for the wonderful 5-star review, Melissa. We are so pleased your order arrived quickly and purchasing using your NDIS funds was a no-fuss experience.
Thank you so much for your wonderful review of our Conni Pull-Ons. We have worked very hard to deliver a product that is comfortable and effective and we are so pleased to hear that you are happy with the quality and ease of use. Thank you for sharing this feedback with us.
Thank you for the wonderful review and feedback, Geoff. We are so pleased our service and products have exceeded your expectations. If you have any questions about your order, please do not hesitate to contact us as we are always here to help.
“I wanted to wait until I received my order before I did my review. I found that the Conni incontinence underwear are AWESOME. I used to use disposable underwear but they caused me more issues, so I changed to Conni and haven’t looked back since.”
Thank you for the wonderful review, Fiona. We are so pleased you are loving the Conni Reusable Underwear. Thank you for sharing this amazing feedback with us.
Our IT Team will be thrilled to read your feedback as they work extremely hard to ensure a seamless shopping experience. We are so pleased you found using our website and placing your order was quick and easy. Thank you so much for the wonderful review, this has certainly made our day!
“I wish that the shipping address was a bit clearer on prompting where it’s to be sent. My order was a gift and I payed express post not realizing once I went to checkout that it was being sent to my billing adresss and then I did a second order for myself to be delivered to my home. So I payed 2 deliveries and have to now post on my gift when they arrive.
It must have been pre ticked that it was the going to my address.”
We're sorry to hear of any confusion, Kellie. Sometimes your browser can autofill your address and perhaps this has occurred when you have placed your order. I can confirm the order is due to be delivered tomorrow.
Thank you for your 5-star review, Angelena. We are very grateful for your loyalty and so happy you are pleased with our products and service. We will definitely make note of your feedback regarding the waist height. Thank you for sharing your feedback with us.
“I jumped straight onto live chat as l wanted advice on the period briefs for my ASD daughter. I was given the advice l needed and all my questions were answered.”
Feedback such as yours is always so lovely to read as it confirms that we are on the right track. At Conni, we pride ourselves on delivering the very best service possible. Thank you for the wonderful 5-star review, Izabella. We are so pleased we could help.
“Amazing pet pads. Easy to wash and stops puppies destroying the paper ones. Great company to deal with. Orders dispatched very quickly.
Highly recommend!!”
We are thrilled to hear that you are loving our Conni Reusable Pet Pads, Angela. They really do save so much time, money and waste. Thank you for the wonderful feedback and 5-star review.
Thank you for the lovely review and feedback, Carol. We are so pleased we could answer all of your questions and help you find the perfect solution for your needs. We are very confident you will love your Conni items when they arrive.
