“I've been using Shopiosx for a few months now and love their products. The only downside is the limited locations. I live in California and the nearest store is hours away, so I always have to use their delivery service which takes a while. It would be great if Shopiosx was able to expand to more locations so customers like me could get our products faster!”
“THEY DONT ACCEPT CASH! I had taken a 45 minute drive to the store specifically to purchase an iPhone XR, but was unable to do so due to their policy. This caused a lot of inconvenience for me and I would've preferred knowing this beforehand. The support agent at the store didn’t even seem concerned or helpful almost all of the XR colors are sold out…”
“Shopiosx supposedly offers a valid parking pass for the store but I tried it 3 times and it didn't work. As a result, I had to spend almost the price of my order on parking - which is absolutely ridiculous. Shopiosx should invest more in their services so that customers don't have to unnecessarily pay for something like parking.”
“My parking pass expired before I was done checking out, resulting in an expensive ticket. I reached out to the HQ and corporate regarding this matter, but have yet to hear back from them. This is unacceptable customer service and needs to be addressed immediately.”
“I wanted to take a moment to thank you and share my experience with this company. I recently placed an order for a phone at ShopiOSx Beverly Hills location on 5/23, but later received a notification from Heather that the product was out of stock. She quickly resolved the issue by switching my pickup to San Diego, but since it was too far for me, she went above and beyond by delivering it to me for free on the same day. I was truly amazed at how efficiently and professionally she handled the situation. I must say that the prices are much cheaper than those on StockX, eBay, and Mercari. I also found the website to be user-friendly, and the delivery was prompt and on time. Although there was no physical slot on the phone for the eSIM, it was not a problem as I contacted my carrier for assistance. Despite some negative reviews, I am extremely satisfied with the product and the overall shopping experience. I would highly recommend Shopiosx to anyone looking for quality products and excellent customer service. Thank you once again for your outstanding service.
Tip for consumers:
Their customer service team is always so helpful and responsive and ready to assist with anything you need.
Products used:
iPhone 14 Pro Max”
“I recently purchased an iPhone 12 Pro Max from Shopiosx, and while the shipping process was super quick and efficient, when I opened up the box there was a glaring issue. The clear case that was supposed to be included in my order wasn't there! It was a huge inconvenience for me as I had to send in the receipt multiple times before they finally agreed to reship the case. Consequently, Shopiosx only deserves two stars from me for this experience.”
“I went in to pick up two iPhones and the customer service agent was incredibly rude and didn't explain that they didn't accept cash. Needless to say, I filed a complaint with corporate about the terrible customer service I received. Shopiosx should definitely focus more on improving their customer service as it's clearly lacking.”
“I sold my iPhone 12 to Shopiosx through their seller program, they made the whole process very easy and hassle-free - all I had to do was print out the return label they sent me, drop it off at the designated store, and wait for my payout. Even though there were some minor scratches on my phone that resulted in them deducting $20 from the price, the rest of the payment was secure and fast. The customer service team was also helpful and friendly throughout.”
“It seemed like the shipping information I provided was not followed, as my order was shipped to my billing address instead of the one I had entered during checkout. When I reported the mistake to them, they were quick to rectify it and promised me a redelivery of my package. But this happened on Memorial Day weekend which meant that they are closed for business, so I am still waiting for them to deliver my package”
“I have been a customer of Shopiosx for over a month now and I absolutely love their service. Their customer service is always helpful and friendly, no matter what the issue. They always make sure their customers are put first, offering free shipping when I spend over $100. They continually keep me updated on my orders and ensure that everything is taken care of in a timely manner.”
“I requested a return label for my iPhone on 5/11 to sell my iPhone after I sent my phone in for inspection they sent me it on 5/15 received my payout 5/23 the only drawback is they only offer PayPal payouts to sellers so I had to verify my PayPal account and send in my Id which took 2 extra days to get my payout”
“I placed an order for pickup for a gaming PC from their San Diego store and had an overall positive experience. The representative had a heavy accent, but was very friendly and knowledgeable. I did have to call support to help me place the order, but they were more than happy to help. The only negative thing was the parking - it's quite expensive. I found them on OfferUp.”
“Their prices were surprisingly affordable, and the product arrived quickly and in perfect condition. The only downside is that their shipping costs are a bit steep, they don't sell sneakers, and they have limited store locations. These are areas that need to be improved before I can give them a higher rating.”
“I was hesitant about ordering my iPhone XR from this company due to a few bad reviews. I decided to take a chance and so glad I did! The iphone XR arrived in perfect condition with only a few minor scratches and the shipping was free! Plus, their customer service team is based in Menlo Park, so my inquiries were answered quickly. Overall, it was an amazing experience and would highly recommend them!”
“I placed an order for two Google Pixel 7 phones from Shopiosx and had them shipped overnight. I was a bit worried about the hefty shipping price after reading some of the reviews, but it turned out to be worth it The phones arrived new and in perfect condition. I'm very pleased with my experience with Shopiosx - they are reliable and prompt!”
“I recently had a horrible experience with my landlord who stole my iPhone order from Shopiosx. After contacting the police and filing a police report, I contacted Shopiosx to inform them about what happened. The customer service was really responsive and they escalated the issue right away. I was very upset but they were very understanding and professional. Although I'm still waiting for a response, I'm hopeful that they will be able to make it right.”
“When the 12 mini arrived I was pleasantly surprised to see shopiosx was legit. I like all Apple products. I currently have a light green iPhone 12 Mini. Like all iPhones, this one also runs on the iOS operating system. This version of iPhone lacks the circular center button found in other versions and tablets. The entire screen supports touch sensors. When I got this phone for the first time, I was really excited! This phone is very portable as I can slip it into every bracelet I own and every pocket. I've had this for about 2 years now and want a bigger version. I watch videos, live broadcasts, and movies a lot, so I prefer a larger screen. Also, since phones are so small these days, it's getting harder to type properly because my fat fingers hit the wrong keys. Also, the memory is only 6
GB, so I had to buy more memory because I take a lot of photos and videos. Overall, this is a really good phone. Shipping is a little expensive, but that's understandable”
“this whole experience was dampened by this care situation… ordered an iPhone XR from Shopiosx and was extremely disappointed when the case I ordered didn't come with the phone. I called customer service and they reprocessed the order for the case only, but it will take 3-6 business days to arrive. This is not how I expected my purchase experience to go, and I'm very unhappy with it.”
“I ordered an Apple Watch Ultra from Shopiosx after seeing an ad on another website. The shipping cost an additional $50 for overnight delivery, which I was initially worried about. However, the size difference from my previous Series 4 watch hasn't been much of an issue, except for when I wear French cuff shirts. The watch feels slightly heavier and bouncier when running, unless the strap is tightened. The larger, brighter screen is a major plus, especially when I'm on a sunny trail and need to quickly glance at my data. I was hoping that the enhanced GPS would make it easier for my family to track me during races, but so far it hasn't been much different from the Series 4. The battery life is amazing compared to my previous Series 4 watch, as I only need to charge it every other day even after a 20-mile run and various notifications. Overall, the Apple Watch Ultra is the best one I've had so far (I previously owned the Series 2 and 4), although the side button and protruding crown and button take some getting used to. I deducted a star because the watch has been a little glitchy since the most recent update (9.1), with occasional screen flickering while in an app. Hopefully, a future update will fix this issue.”
“I brought an iPhone 11 Pro Max from Shopiosx on 05/13/2023 and was a little shocked at the shipping cost, the coupon I received was not just the cost of the product for shipping. The shopping cart discount was only 5%. I'm across the country from their location, so I was also a bit annoyed when I had to pay the $6 authentication fee. It's a good phone. Even a great phone. The exterior is in excellent condition. But what holds back the five-star review are the speakers. They sound like they exploded. Or water damage. I can't say. But it really sours the enjoyment of the content. Everything else on the phone is great. The speakers alone really make it feel like garbage.”
