“We recentlhy ordered a new cycling outer layer for my wife, as her last Showers Pass Jacket finally gave up it's spirit after 15 years! She loved the jacket, so we tried to replace it. The sizing had changed over the years and when the replacement arrived, it was too big. We went through the return process, and during that process, I sent an email to them explaining what we were hoping to get. Received a prompt response, and a much better option that we had chosen for the replacement. Thank you Evan!
Ted Bendrick - San Diego, CA”
“Finally my head won't be wet!The detachable hood is everything I hoped it would be,secure velcro fastening to the jacket and big enough to cover my helmet. We'll done Showers Pass.”
“My delivery was late by more than two weeks! But, Showers Pass certainly made it right. They listened to my complaints and then made it right! Without even a question asked, they sent me another pair of the gloves I had ordered!! Shower Pass is certainly a company that stand by their morals. What a refreshing experience!!!!”
“Great equipment that is reasonably priced
The packable rain jacket I bought was for my female partner. I wish you would make one designed for women. It is the most versatile cycling jacket I have”
“I have to say that with a doubt the customer service is the best I have experienced in a very long time, most likely ever. I purchased a pair of Skyline pants way before Christmas as a presenet because they were on sale at the time. As it turns out the pants were a bit too tight for my brother, given that the return policy is 30 days, I was able to exchange them for differnet style at the pre-Christmas sale price. To me this is unheard of nowadays. Top it off I was not charged for shipping. To me, it says that the company is honest and truly cares about the customers, not just the bottom line. Thank you Shari for looking after me, it was a pleasure dealing with you.”
“While looking for a wind proof jacket, I found Showers Pass. The jacket looks good and a review I read from a cycling magazine rated it 10/10. That made the jacket sound even better. Delivery was good. Now I’m waiting for a chance to get out in the elements. Thanks.”
“I really like these gloves. I tried many cycling brands, and none of them insulate your hands, so you end up with cold wet hands. These do the trick down to about 49 degrees.”
