Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service wouldn't hesitate to use again”

Helpful Report

Posted 1 year ago

“Morning. I would like to know when will I get my refund from you I posted those boots back to you on the 17 December order number shuk1592024 . And I haven't heard anything at from you . Regards Barry”

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Posted 1 year ago

“Great boots as you'd expect from Harley, and excellent service from Shuperb”

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Posted 1 year ago

“Nice quick delivery These boots are so nice. Really soft quality leather and they are really well made. I will deffo buy from you guys again”

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Posted 1 year ago

“Nice shoes, quickly delivered at a reasonable price. Can’t ask for more really.”

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Posted 1 year ago

“Ordered shoes on 3 Dec as Xmas pressie. Arrived same week - marvellous. [Updated] Didn't fit so returned them for exchange. They've had them for 9 days and haven't processed the return yet and refuse to until someone in returns scans them in. Called yesterday and they sounded blunt and showed now sign of apology or understanding. Sounds like front line staff have been dumped into a rubbish situation with poor process. [Update] The customer service teams pulled it out of the bag and got the follow up delivery in time for Xmas. Bravo to the team.”

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Posted 1 year ago

“Im very happy my shoes were great the price was great and the fit was perfect. Delivery was good and on time.”

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Posted 1 year ago

“Super fast shipping!”

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Posted 1 year ago

“Thanks, I am very satisfied with your service.”

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Posted 1 year ago

“Excellent service. Prompt delivery even at this very busy time of year”

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Posted 1 year ago

“Shuperb ! Thank you 🙏”

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Posted 1 year ago

“. Reasonably priced and speedy delivery. Thank you!”

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Posted 1 year ago

“Sole was way too thin, very uncomfortable, returned item but still waiting for a refund”

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Posted 1 year ago

“Sorry to say had to return as they were to tight,fitted well in size”

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Posted 1 year ago

“Lovely boots and good quality,very comfy”

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Posted 1 year ago

“I placed an order for a pair of platform crocs and was charged twice - this is yet to be resolved by the team at Shuperb”

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Posted 1 year ago

“Very satisfied with the prompt service and quality of your goods.”

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Posted 1 year ago

“Awful quality slippers awful returns process, returned my slippers i bought for my partner they received them 6 days ago and i still havrnt had confirmation not only this but inhad to pay for delivery to return rubbish merchandise never dealt with such a shambles of a company in my 35 years of life avoid at all cost dont waste your money at all please dont fall for there rubbish product.”

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Posted 1 year ago

“Arrived on time and Reiker boots are a great fit. Would use company again.”

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Posted 1 year ago

“Dispatched very quickly happy with service.”

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Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews