Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,698 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am still waiting for a refund on returned boots so not too impressed atm”

Helpful Report

Posted 11 months ago

Dear Angie, Thank you for the review, I have looked into this and we currently have no record of the return but it may just be awaiting processing. We will have this processed as soon as possible and please feel free to contact us directly if you need any further assistance. Best Wishes, Sonal.

Posted 11 months ago

“Very impressed”

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Posted 11 months ago

“Service from Shuperb is excellent, my boots were delivered promptly.”

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Posted 11 months ago

“Returned lovely but not for me .”

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Posted 11 months ago

“Chose shoes I like, good fit, and delivered quickly, highly recommended”

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Posted 11 months ago

“Comfortable boot”

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Posted 11 months ago

“Excellent. Lowest price and best service.”

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Posted 11 months ago

“Arrived very quickly great product nicely packaged very happy with service”

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Posted 11 months ago

“Order was quickly processed and delivered within a couple of days. Sketchers boots arrived well packaged in excellent condition and fit like a glove. Would definitely recommend this company.”

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Posted 11 months ago

“No problems at all with this service.”

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Posted 11 months ago

“Very comfy quick delivery”

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Posted 11 months ago

“I telephoned Desertboots.com & spoke to a female agent named Misbah who took my order for me. She was very professional, friendly, polite & helpful. The boots were delivered by Royal Mail on time & safely. Unfortunately they were a little too tight so I called Shuperb & again spoke to Misbah who arranged the free collection by Royal Mail which occurred swiftly. A few days later & spoke to Sonal (female) who was likewise friendly, helpful & professional & informed me the size 11 boots would be delivered within 2 days which they were again safely by Royal Mail. The standard of service from these ladies & Shuperb ( also Royal Mail) was exemplary. It was a pleasure to be able to speak to a human being on the phone & complete my order promptly. The returns proceedure was impressive & I wish other companies were as easy, competant & professional as Desertboots.com/Shuperb. Many thanks for yor assistance. Richard Green.”

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Posted 11 months ago

“Extremely efficient service with super fast delivery. Can definitely recommend.”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“The boots are lovely. Cheaper than everywhere else. The service was excellent.”

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Posted 11 months ago

“They were lovely shoes,but had to return them,as too narrow.”

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Posted 11 months ago

“Boots were beautiful but sadly they didn’t fit my calf so I had to return them. 😢”

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Posted 11 months ago

“I orded boots they got delivered pretty quick but sent them back on bout 9th jan it now 25th Jan still no refund iv rung them few times they keep saying 7 days not good enough am not happy I want my refund”

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Posted 11 months ago

“items arrived day before which was great”

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Posted 11 months ago

“Very smooth transaction and quick delivery. Product exactly matches with my expectations.”

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Posted 11 months ago

Shuperb is rated 4.7 based on 17,698 reviews