Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely comfy boots”

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Posted 2 years ago

“Great website east to flick through lots of choice”

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Posted 2 years ago

“Great product and service. Arrived quickly and was kept updated.”

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Posted 2 years ago

“Great value”

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Posted 2 years ago

“Great service and quick delivery.”

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Posted 2 years ago

“Great quality boots at a good price, would definitely check out shuperb next time I am buying shoes for my wife”

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Posted 2 years ago

“My grandad daughter was over the moon with them she loves them to bits”

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Posted 2 years ago

“Got these for my mum for Christmas she loved them. Says she doesn't want to go outside in them and get them dirty. Same story for the sketchers I got her. Not sure what she is going to do with all these indoor shoes 🤣”

Shuperb 5 star review on 30th December 2022

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Posted 2 years ago

“Love these boots I bought for my dad. Everything from start to finish was exceptional.brilliant service. I won't hesitate to buy from this site again.”

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Posted 2 years ago

“Bought some top quality ladies (Skechers) slippers at an excellent reduced price. Also done them in half sizes which meant a perfect exact fit. Prompt delivery well in time for Xmas. Would defo use again! 👍🏽”

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Posted 2 years ago

“Great product and fast dispatch unfortunately Royal mail made them take 3 weeks to arrive. Would definitely re use.”

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Posted 2 years ago

“Excellent quality 👌 the shoes were exactly what I wanted 10/10 merry Christmas to All🎅”

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Posted 2 years ago

“Paid >£100 for the boots to break before the first wear.”

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Posted 2 years ago

“Love Sketchers and would recommend everyone to own a pair”

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Posted 2 years ago

“The Respected Catel shoes are very good shoes. Shuperb provide a good service.”

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Posted 2 years ago

“Excellent service and delivery of my Gabor Genoa boots. The boots are gorgeous, very soft leather and warm lined. They are very funky and look good with skirts, dresses and skinny trousers. A great up with a Black Friday discount.”

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Posted 2 years ago

“Dreadful firm wish I had never ordered from them!! Despite paying for 48 hour tracked delivery never got the shoes..they have been in Royal Mail deposit since 4th December (Should have been delivered on the 1st December) Sent a message via whatsapp explaining that they were for a present and I had had to buy from an alternative supplier..got an automatic response saying "please be patient" not much point when not delivered”

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Posted 2 years ago

Hi Mark, Thank you for your review and I'm very sorry for the delay in receiving your order due to the Royal Mail Industrial strikes, the tracking has since updated to show the parcel was delivered on 16/12, I do hope you now have your order. Unfortunately, many packages are being delayed nationwide, the situation is unprecedented and has received widespread media coverage, we can assure you your package was dispatched by us in to the Royal Mail network "on time". We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Very pleased with the item and service. Can’t really comment on the delivery due to taking a while with the Royal Mail strikes. Would use again.”

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Posted 2 years ago

“Shuperbly satisfied customer. I purchased 2 pairs of my favourite brand from Shuperb during a busy sales period and through postal strikes and received both promptly and efficiently. Excellent service, well done Shuperb!”

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Posted 2 years ago

“I still haven’t got my boots despite numerous emails and tracking ! Now I got a slip saying the depot DHL had sent back ??”

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Posted 2 years ago

Shuperb is rated 4.7 based on 17,699 reviews