“I bought laptop it was lcd broken but they didn’t mention. Then I mail them they said return item,when I sent the item they said we didn’t do anything”
“They are THIEVES they are selling seal shed with only 3 panels in them where it has over 10 panels in them what can I do with that now the product didn’t even say it was missing 90% of the parts.
Very disappointed and angry 😡 on how they steal people’s money and they can’t do anything about it.”
“You may as well throw your money down the drain. Turned up to collect i spent over £200. Masses of people all collecting at the same time. I was on site for over 90 minutes. Then checked when i got home and they had forgotten an item. Tough luck it`s my fault i should have checked i was told. Joke of a Company don`t waste your money”
“I have used Simon Charles for over 15 years and at one time they were a brilliant auction house, unfortunately the online auction is a complete con and a sheer waste of anyone’s time I have bid yet again on 2 items which I was in the lead with until 30 secs before the end of the auction
when somebody else bid (I suspect an employee ) when I tried to press to bid again it wasn’t possible this has been happening for months if not years now it’s basically because they haven’t taken enough on that product and that is why you see a lot of the same items going through week after week it’s a disgrace and shouldn’t be allowed”
“Teribble, will be seeking legal action and if anybody else has bought a number of products which have been falsely advertised, broken or completely different in size like wrong size shoes listed as a specific size please write a reply and perhaps we can seek legal advice collectively”
“attention!!! scam !!!
Their high price indicated as a value on the web are fake!
I bought the sheets described as luxury indicating high price, they arrived disgusting dirty discolored and used! I have bought many and 90% scratched or disgusting, rusty appliances, broken iron! They refuse to refund me and take items back! scam scam !!! I wonder why the police do not intervene ?????
I will report happened to the right skills!
I have spent nearly 1600 pounds on so many products.”
“Wish I could give “0” stars. I purchased from a high valuation sale a gas cooker, washing machine and fridge/freezer. I could not see it as not only am I disabled, but because I am on the high vulnerable listing and at the time of the sale my husband and I were not allowed out. We also lived in Lancaster, so would not be able to travel so far to view the items. The cooker arrived with the back pushed in and no plug on. We had a plug put on and it wouldn’t work, the damage must have caused it severe damage. The fridge we put on and despite leaving on for hours, it won’t go cold. The washing machine we have not tried yet, as there is a screwed leg missing, so we need to buy one before using it. I wrote to them devastated, as we used all our pension savings from the past 12 months to renew our white goods. Now we have nothing to cook on or anywhere to refrigerate or freeze our food. Our old items we had to get removed from our bungalow to make room, these were collected by a metal scrap yard. If we had room in our small bungalow we would have kept hold of them, as despite being 15 years old, they did work. I wrote to them to explain the issues, but got a message back saying they don’t refund and we should have viewed them. Firstly we could not and secondly we could not switch on appliances in the store. Basically despite being on a high valued online auction site and no mention of the damage to the cooker, which was not mentioned in the advert, it is our fault for buying goods that don’t work. In fact they said their buyers buy as spares or repairs, if that was the case then why not say that on their site. All they say is these goods could have been a returned item, so no idea if working or not. There must be some legal issue with regards to selling items that do not work and rob poor people off their savings. They might as well have conned us out of our savings or just came to us and stole the money from our pocket. Please, please, if you read this, do not buy from this site, unless you want to risk throwing your money into the bin. I have no idea what we will do now, as we are left in limbo. I pray there is not a second surge of the virus where I live, as now we can only buy what we need to eat on that day and to cook with a microwave oven. I am totally devastated that I have been ripped off by this company, why do people do this to not only pensioners, but to the disabled as well. Thank you Simon Charles Auctioneers for ruining what life we have left. 😢😢😢”
“DODGY DODGY COMPANY - almost all the items purchased didnt work, were fault or even had essential/key pieces missing. Even those listed as brand new. So my advice is NEVER NEVER bid or buy from them online as they seek to exclude liability by claiming items not checked.
In my view - the company is merely a money making scam and im surprised they are still trading. If i know what i know now, i would never have purchased anything from them - ever
I would give them no stars if I could.”
“DODGY DODGY COMPANY - almost all the items purchased didnt work, were fault or even had essential/key pieces missing. Even those listed as brand new. So my advice is NEVER NEVER bid or buy from them online as they seek to exclude liability by claiming items not checked.
In my view - the company is merely a money making scam and im surprised they are still trading. If i know what i know now, i would never have purchased anything from them - ever
I would give them no stars if I could.”
“Never buy from them online unless you visit and inspect the item yourself. We brought a few items online that were listed as brand new boxed but either did not work or had essential parts missing i.e. power cable and pedals. A total waste.
If they say an item is not tested or checked AVOID! They know it is not complete nor works and are saving their backs.
I would give them no stars if I could.”
