SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After sales and tele persons are great to deal with. Originally our package was damaged and delivery driver asked us to check as he’d had to pick parts up and reseal. Well on checking we thought one of the rail ends was missing ….I contacted company and they were brilliant, no needless questions or time wasted …not a problem replacement was being sent that day 5* service….well how stupid did we feel few minutes later finding aforementioned item behind kettle! Quick phone call back to cancel and apologise…once again superb! On our joiners recommendation we needed another bracket on each rail ……phoned company order done, price fantastic and once again superb customer service! I think you see the pattern ….fantastic service from online purchase till now, can’t recommend highly enough. 🌟”

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Posted 1 year ago

“Pleased with product”

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Posted 1 year ago

“Beautiful piece of oak with excellent grain, delivered speedily and on time. Would definiteley recommend”

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Posted 1 year ago

“We purchased this handrail because my wife needs help getting up the stairs. We must say it is extremely well made and suits our needs and also looks nice and stylish too. Delivery was quick too. We would highly recommend”

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Posted 1 year ago

“Excellent service. Good quality wood.”

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Posted 1 year ago

“Good service. Help full staff. Delivery took longer than I thought. One off the post was 100mm longer than size given. Good quality material and finish”

SimpleHandrails.co.uk 4 star review on 14th October 2022

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Posted 1 year ago

“Delivered on time as promised. Vets good quality. Thank you.”

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Posted 1 year ago

“Excellent handrail”

SimpleHandrails.co.uk 5 star review on 13th October 2022

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Posted 1 year ago

“Great service - very fast delivery and handrails were exactly as described and pictured. They look great and would definitely recommend!”

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Posted 1 year ago

“Arrived on time. Quality product.”

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Posted 1 year ago

“Received product swiftly and lives up to what was said on the tin”

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Posted 1 year ago

“Customer service, delivery, product neat and classy just as I had envisaged- all very excellent. Would highly recommend. Can't wait for my joiner to fit the rail.”

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Posted 1 year ago

“Stainless steel handrail for stairway delivered exactly as promised. No delay when contacting your office and really helpful staff Price good too with free delivery”

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Posted 1 year ago

“we recently purchased a stainless steel handrail for our stairs..we went into there showroom to have a look and they were a very friendly family run business..giving us a very good price..we have fitted it today and couldnt be happier..very good quality..would highly recommend them”

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Posted 1 year ago

“Prompt delivery beautiful product thrilled to bits.”

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Posted 1 year ago

“A weir made product which was easy to assemble and fit,”

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Posted 1 year ago

“Very pleased with the staircase hand rail, wood and fitting are good quality, looks great.”

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Posted 1 year ago

“Very helpful team. Good prompt service, and we are very pleased with the result.”

SimpleHandrails.co.uk 5 star review on 9th October 2022

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Posted 1 year ago

“I bought a stainless steel stair rail. Was very pleased with my choice as this is excellent quality at a good price. Fast delivery too. Will definitely recommend to ally family and friends”

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Posted 1 year ago

“Sturdy yet elegant. Easy to fit.”

SimpleHandrails.co.uk 5 star review on 7th October 2022

Helpful Report

Posted 1 year ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews