SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a black powder coated handrail for one of our properties it was of very good quality and ideal for what we needed ,i ordered over phone after initial email was answered almost immediately ,i spoke to a very pleasant lady to complete order .I would certainly recommend this company and would use again if needed.”

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Posted 1 year ago

“Very pleased with purchase. Excellent quality and easy to fit. Very stylish.”

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Posted 1 year ago

“Brilliant service..easy order...quick dispatch...quality products incl fixings...highly recommended”

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Posted 1 year ago

“Quick delivery, very pleasant and helpful lady on the phone, the price and surprise of the great quality of the handrail. What else can I say? Delighted. You will certainly not be disappointed with this Company. I wish all traders were as good as this.”

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Posted 1 year ago

“Great all round”

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Posted 1 year ago

“Pleased with the order and delivered rapidly after the order. Well packed and protected with everything contained in the package to erect the rails. Quality is top class. Well done.”

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Posted 1 year ago

“I did a lot of research before ordering the product. I have found their prices very competitive and the handrail itself entirely satisfactory and attractive to look at. There was a problem with notification of despatch and delivery which I have been assured was not the fault of the company. They have addressed that problem, and they have been excellent in communicating with me, so I am very happy to recommend their goods and service.”

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Posted 1 year ago

Hi Jane Thank you for your review. The handrail was ordered on 25th February (Saturday) a delivered to you on the Tuesday. All tracking information and dispatch email was sent to you. I am sorry we have let you down but in this instance we feel we haven’t done anything wrong? With tracking and dispatch emails sent and no emails or correspondence from yourself asking to change the delivery we could not of done anything different. Simplehandrails.co.uk

Posted 1 year ago

“Excellent product. Came promptly and well packed. A bit fiddly fixing the end caps but very pleased with tge outcome.”

SimpleHandrails.co.uk 5 star review on 3rd March 2023

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Posted 1 year ago

“Excellent product, delivered on time, as described only rail I could find with 4 anchor points with 3 meters in length Just the job 👍”

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Posted 1 year ago

“First class service and a high quality product”

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Posted 1 year ago

“The handrail and hardware are pretty much as the website photographs. The hardware is the best bit. I was expecting to see the rails oiled but they don't appear to be. When checking the invoice and the order the finish isn't listed so maybe that was my fault. The quality of the cut on the rails isn't brilliant hence three stars. It looks like the saw has been forced through tearing the grain on the saw exit about 2-3mm. Too much hassle to return and then wait for replacements. Will just need to rub down and put on the underside out of sight.”

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Posted 1 year ago

“Quality product and very efficient service.”

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Posted 1 year ago

“Simple to order, delivered on time and a nice piece of kit. One tiny little niggle. The plastic end cap of the packaging became slightly dislodged in transit resulting in a tiny chip on one end piece. Nothing I can't touch up. Still happy with 5 stars.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Good website,delfivery was as advised and product ok”

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Posted 1 year ago

“Excellent service, delivery excellent have not had it fitted yet but expect good quality.”

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Posted 1 year ago

“Lovely top quality hand rail, fast delivery. Very impressed and so pleased. Thank you .”

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Posted 1 year ago

“Had what we needed and delivery was excellent only criticism is the screws were far too big especially after fitting a 2.6m with M5x30mm and are brilliant”

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Posted 1 year ago

“Good quality handrail and easy to fit”

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Posted 1 year ago

“Very pleased with the quick delivery. Unfortunately one item had been made incorrectly. It was, however, immediately re-made correctly without fuss and delivered next day. So not quite 5* but very nearly”

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Posted 1 year ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews