SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a 2m, 316 stainless steel handrail. Transaction was easy to order on line. It arrived on time as stated. The flat ended brush steel handrail was well packed and contained 3 supports and the relevant screws. The handrail is easy to assemble with pre drilled and tapped holes. Not only is the handrail very sturdy it has added an elegant look to the garden stairs. Excellent product.”

SimpleHandrails.co.uk 5 star review on 7th June 2023

Helpful Report

Posted 1 year ago

“Good website, clear and understandable, check out clear and subsequent follow ups as to where in the delivery chain and it arrived when they said it would. ALBaker.”

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Posted 1 year ago

“Ordered gold effect stainless letterbox on 24th May which was recieved, well packaged, on 27th. Very easy to fit replacing an alloy one which was corroding. Seems well made and looks very smart. A good and speedy service and pleased with the purchase.”

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Posted 1 year ago

“Arrived within a couple of days. Well packaged and good quality. Would definitely use this company again.”

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Posted 1 year ago

“Good service and product”

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Posted 1 year ago

“Ordering was easy enough, website was informative and well laid out with a good range of products and excellent item descriptions. Received the handrails and fixings as website stated, next day. Excellent quality, great value. This company is a must to buy from! Impressive service from start to finish! Thank you.”

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Posted 1 year ago

“Excellent product and service - very good quality.”

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Posted 1 year ago

“Quality product. Excellent customer service”

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Posted 1 year ago

“Excellent service Delivered much quicker than expected Item was perfect”

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Posted 1 year ago

“Quick and efficient service. Handrail was just as we ordered.”

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Posted 1 year ago

“Friendly service and very helpful on product required. Would recommend.”

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Posted 1 year ago

“Good to deal with I asked a few questions and got the answers straight away delivers very quickly I would definitely deal with this company again”

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Posted 1 year ago

“Excellent product, which Simple Handrails made to my required dimensions. Very good service from Lorna in the Sales Office. I needed a smart handrail alongside the steps on my driveway. I used a Simple Handrails brushed stainless tube (5.3 metres long) fixed to treated 100 * 100 cedar wood posts at 1.1 metre height. Posts sunk 0.6 metres into concrete. LED solar-powered lights fitted to the top of each pole, for about £15 each. Overall, EXCELLENT SERVICE and PRODUCT. Car not included ....”

SimpleHandrails.co.uk 5 star review on 25th May 2023

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Posted 1 year ago

“Very good and good quality easy to fit and value for money”

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Posted 1 year ago

“Fast delivery great product”

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Posted 1 year ago

“Lorna and her colleagues were very helpful in getting me the information I needed to make my order. The components were built and prepared well. So I’m very happy with all of that. We did have some problems with shipping though. Most items turned up on time. The handrail itself, came via a different shipping company – Tuffnells. All day long Tuffnells told me that the item would be delivered by 6pm. Even five minutes before they told me the same thing. The delivery never came, which was very frustrating. I had to pick it up myself from their depot the next day.”

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Posted 1 year ago

“I’ve bought 3 handrails from this company and am very happy with the product and service .”

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Posted 1 year ago

“Excellent purchase”

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Posted 1 year ago

“Excellent handrail delivered promptly and what I thought was a good price. Was very pleased with the weight and strength of the brackets. Only small complaint, if you are going to send rawl plugs can send something like Fischer. The ones supplied went straight in the bin.”

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Posted 1 year ago

“Everything went perfectly. From ordering to delivery. It was great and our rail fits perfectly! Thank You SimpleHandRails!”

Helpful Report

Posted 1 year ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews