SimpleHealth Reviews

Name: SimpleHealth
Rating: 4.55

4.6 Rating 6,688 Reviews

88 %

of reviewers recommend SimpleHealth

4.6

Based on 6,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

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Phone:

3139423231

Location:

#20627 228 Park Avenue South
10003

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SimpleHealth 5 star review on 3rd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the convinces and ease of getting my birth control prescriptions!”

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Posted 2 years ago

“I never received my order.”

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Posted 2 years ago

“Quick and no hassle. When my birth control options became unavailable they found me a perfect replacement.”

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Posted 2 years ago

“Great price, fast shipping. Very reliable.”

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Posted 2 years ago

“Incredibly easy process and very friendly staff. I recommend Simple Health to everyone I know!”

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Posted 2 years ago

“I am very upset that the service automatically charged rather than verifying alternatives to my insurance or asking if I needed more time to figure out my order/how to pay. it is not very clear that it will automatically charged if your insurance. doesn't cover. I also never got the free plan b pill I ordered either.”

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Posted 2 years ago

“It was a difficult website to operate and way over prices for but the control. I found a site that was more user friendly and 1/3 of the cost of simple health.”

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Posted 2 years ago

“Wanted to switch my prescription, have been waiting a week for a response and no answer.”

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Posted 2 years ago

“I like this service, but I wish there were more options when it came to customer services. When signing up the site had saved the shipping address without the complete address. That may have been my fault but when I got the text to confirm the address because it was shipping, I noticed the mistake and changed it. Unfortunately it shipped with the incomplete address and got sent back to sender. There was no way to contact them other than email, and that took around 2 weeks to get a response to fix it. They sent an response email to let me know that volumes of emails were higher with the recent roe vs. wade overturning. Which is fine but there should be a separate section to deal with the shipping and order department. It was honestly just an unfortunate situation because I had made sure to order before I had run out of my previous birth control. So with this delay I’ve been off birth control for about 2/3 of the month. I do appreciate the services that are provided by this site, it was just a small inconvenience that could be fixed with some tweaking.”

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Posted 2 years ago

“I am supposed to be being charged 45$. Even making a mock order with my current options it comes to 45$. Yet the last two orders have been 60$ and after A FULL MONTH long wait for suppor6 to get back to me I've been told that it's because I had the option to skip periods. I've used simple health for 3 years. I've had that option selected all three years. It's only changed from the 45$ to the 60$, as I said, two orders ago. Not only that but I was given no notice of the change. In short, simple health should NOT have sent me the email to make this review. I am considering finding another way to get my birth control.”

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Posted 2 years ago

“Always on time. Super convenient. I think simple health has been great.”

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Posted 2 years ago

“I’ve been using simple health for almost 3 years now. It is my choice for receiving birth control. It’s affordable and ships quickly to my house. Thank you for good service.”

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Posted 2 years ago

“So nice to be delivered directly to your door. Deseret packaging”

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Posted 2 years ago

“Takes days to respond. Says they will do something then they change there mind. Looking for another company to go with.”

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Posted 2 years ago

“My experience has been great, but now Simple health is no longer accepting insurance payments. I will no longer be using the service once my last insurance billable refill is done. I refuse to pay out of pocket for something that my insurance covers.”

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Posted 2 years ago

“I love that it's simple and gets delivered straight to my door!”

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Posted 2 years ago

“Really good service”

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Posted 2 years ago

“I love this service. It comes right to my door. I barely have to think about it. Super easy to stay consistent. They even offer add ons that I hadn’t thought of but are super helpful.”

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Posted 2 years ago

“Quick and easy birth control is good. Trying to push ALL your other products on everybody makes you just like everyone else, only interested in profit not healthcare. And your customer service is ass. I’ve had to call/text/email on several occasions and they’ve NEVER been helpful. Most recently they’ve been condescending in addition to unhelpful. I literally figured out the problem and fixed it myself just to be told I couldn’t fix it myself… and their solution was to do the exact same thing I did. I’m seeing a new doctor next week and I’ll have them write my prescription and start traveling to pick it up myself again just to avoid ever having to deal with simple health EVER AGAIN. THIS IS NOT CONVENIENT”

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Posted 2 years ago

“Simple Health was a life saver when I was trying to find birth control that was right for me. The automatic refills are exactly what I needed to keep myself on track. Thank you so much for all that you do and continue to do for us. You rock !!”

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Posted 2 years ago

SimpleHealth is rated 4.6 based on 6,688 reviews