Simple Moving Labor Reviews

Name: Simple Moving Labor
Address: 3700, Rufe Snow Drive,, Fort Worth
Rating: 4.36

4.4 Rating 1,172 Reviews

82 %

of reviewers recommend Simple Moving Labor

Company Reviews

Questions

Metrics

4.4

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

866-767-5348

Location:

3700, Rufe Snow Drive,
Fort Worth
76180

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good job guys!”

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Posted 5 years ago

“The moving helpers were courteous, extremely helpful, polite, and understanding considering how unprepared we were considering the circumstances. I was thankful for their tolerance of our little ones that seemed to get under feet.”

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Posted 5 years ago

“From start to finish Simple Moving Labor was a nightmare. The dates we booked were unavailable, part of our load crew was late, the crew lead wasted up to 45 minutes chatting with us instead of loading our boxes, took their sweet time and ended up charging us an extra hour over what we booked. The unload crew let us know that the load crew packed large, heavy boxes on top of small ones which resulted in crushed and broken items. We are FURIOUS with the way Simple Moving Labor handled our move and will NEVER use or recommend them again.”

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Posted 5 years ago

“Great movers. Very nice and professional”

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Posted 5 years ago

“As always, professional, clean, kind, and quick. Very helpful and always a personal touch. Thanks again”

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Posted 5 years ago

“I was extremely disappointed in the service we received. The booking person recommended 2 people when I needed 3 and gave me the wrong information regarding including move time vs trip charge that ended up costing me more. On the day of the move, they showed up an hour and a half late. The lead mover was experienced but his helper is brand new. That person walked like he was in quicksand (not so quick) and we were already late starting the day. I had to move half of the boxes to the truck myself because if I hadn't, it would have cost me several hundred dollars more. It seemed like I was the only person moving with any sense of urgency. They damaged our antique armoires, etc but did not point out the damage and actively concealed it. My wife and I were too busy moving the boxes onto and off of the truck ourselves we could not properly supervise. It was so late and we had already paid well over the budget, we did not make make them wait to look over everything. The next day we saw how much damage was done. We filed a claim with pictures and the claim was denied because they came to the conclusion that the damage was not from the move. I truly truly regret going with this company. I would highly recommend anyone considering them to search elsewhere. You will get a better price in the end and better service.”

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Posted 5 years ago

“Still waiting for SML to resolve a damage claim. Be careful with this company. Hired three movers and only two showed for the first hour. All were to have equipment, only one did. Damage to walls and furniture was extensive. Claim process very precise with photos and time limits. No resolution or call back for two weeks. Final payment placed in contention with Visa. A long process but I intend to prevail.”

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Posted 5 years ago

“I contracted for a move from fort Myers fla. to Knoxville Tn . Your company rep cancelled the labor without my consent or cause and then tried unrealistic excuses to cover up the mistake. I could understand mistakes but not this ! I would never rely on your service again or recommend it”

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Posted 5 years ago

“sml has an excellent employee (Joy) who answered the phone when I called about needing some men to pack up/unpack a moving truck for my trip to Virginia from Colorado in early June. She was very knowledge, friendly, efficient, courteous and just a pleasure to talk to her. I feel sml is very fortunate to have her as an employee for I got the feeling that she really enjoys her job and loves helping people who call. Today we need more people answering phones to be more like Joy!”

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Posted 5 years ago

“Excellent experience. Derrick, who works in customer service, was stellar on all accounts. SML is lucky to have such a capable and talented employee. Nick and Anthony, who unpacked my 12’ moving van, were both exceptional. They were very professional, efficient and helpful.”

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Posted 5 years ago

“We had a great experience using SML. The 3 gentlemen were all very professional, friendly, efficient, and obviously very experienced. When we got to our destination our family who unloaded the truck said, "Wow, whoever loaded this knew what they were doing!" Hiring SML loaders was worth every penny!”

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Posted 5 years ago

“Cliff and Buck were very polite and hard workers. I would recommend them to anyone!”

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Posted 5 years ago

“The unloaders were excellent. The loaders just OK. Not packed tightly and some items were damaged a bit.”

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Posted 5 years ago

“The persons sent over were very professional and knew what they were doing. They were on time and had the truck empty (16 ft.), this vehicle was full, in less the two hours. I would definitely use them again. no problems, I was fully satisfied with them.”

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Posted 5 years ago

“It went very smooth. Arrived in time slot, got right to work. Truck was loaded perfectly for traveling from MI to FL. Nothing moved in truck, even with the rough condition of MI roads. Nothing was broken. Would definitely recommend and use again.”

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Posted 5 years ago

“Great job , very friendly guys”

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Posted 5 years ago

“Furnishings and boxes were moved quickly and professionally. Great job!”

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Posted 5 years ago

“Great help”

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Posted 5 years ago

“Perfect easy and the best customer experience.”

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Posted 5 years ago

“Everything was excellent. Enjoyed the workers.”

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Posted 5 years ago

Simple Moving Labor is rated 4.4 based on 1,172 reviews