Simple Moving Labor Reviews

Name: Simple Moving Labor
Address: 3700, Rufe Snow Drive,, Fort Worth
Rating: 4.36

4.4 Rating 1,172 Reviews

82 %

of reviewers recommend Simple Moving Labor

Company Reviews

Questions

Metrics

4.4

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

866-767-5348

Location:

3700, Rufe Snow Drive,
Fort Worth
76180

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never use this service again. The supervisor who showed up with the two movers brought his girlfriend, and told me he "brought his best movers" then left. The two movers he left with us were argumentative and dropped multiple containers off of the truck. One burst open and scattered tools all over the parking lot, then the guy told my 71-year-old dad he "had no business transporting tools in those types of containers" by way of an excuse. I jumped in and helped move everything, to prevent what should have been a 2-hour move (by "professional" movers) from turning into six hours. We were billed for five overall, as we arrived an hour late (after calling the 800-number to let them know we had run into a problem on the road) and had to pay for the lost time anyway. The movers' attitudes were negative from the moment we arrived with the truck, and when it came time to fill out the survey, the supervisor (who had returned to pick up the movers) stood over me watching everything I was filling in, and pressuring me for a 5-star rating. I have been waiting for this survey to arrive to give this full explanation. The movers broke one of the parking lot curbs apart completely rather than go around it with the utility dollies we provided. Multiple pieces of furniture were damaged. When they realized I wasn't leaving a tip, they started glaring and muttering as they got into the supervisor's truck to leave. The fact that they all got paid for an hour they didn't do anything, as well as taking twice as long to do the job than should have been necessary, and I wasn't about to give anything in addition for the arguments and irritation that they gave us.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Guys were excellent, good and fast, would highly recommend. Thanks a again for a job well done”

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Posted 5 years ago

“All the loaders/unloaded were efficient, curtious, and careful of the materials being moved and the houses. However both crews arrived late. Both locations were easy access and easy to find. They were just late.”

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Posted 5 years ago

“Very hard working guys”

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Posted 5 years ago

“Very good. They worked hard and did a good job”

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Posted 5 years ago

“I would highly recommend this company.”

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Posted 5 years ago

“Not the worst. But not the best. Walls and floors were scraped and some furniture was damaged. Would not use again.”

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Posted 5 years ago

“Friendly, focused, careful and hard working.”

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Posted 5 years ago

“Nice men. Polite and worked without wasting time.”

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Posted 5 years ago

“I was never notified of travel charges that were added to my bill.”

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Posted 5 years ago

“Excellent. I was very pleased!”

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Posted 5 years ago

“Crew arrived on time, were courteous and cheerful all day, were very careful with our stuff, and worked really hard. Recommended.”

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Posted 5 years ago

“Matt and Matt were excellent. Very prompt, courteous and well prepared. They took great care of the items to be moved, wrapping in plastic and protecting them with blankets while being moved in house and for transit. They were very knowledgeable, experienced and efficient. They emptied and packed a two bedroom condo in two hours with room to spare in a 16ft truck. Would highly recommend them.”

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Posted 5 years ago

“Great team who were on time for arrival and completed the job ahead of schedule. Thanks guys!”

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Posted 5 years ago

“They were fast and good in Las Vegas, In Palm Springs the missed my surround sound bar, left it in a blanket on the truck. Got a call today from Penske telling me they had it n Carona, Ca. Said they would try to get it to me, but haven't heard when yet.”

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Posted 5 years ago

“Movers showed up on time and were very professional and willing to work until completion. Would highly recommend”

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Posted 5 years ago

“AWESOME KC TEAM did a great job for us rescheduling and braving the cold!! Choose SML every time!”

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Posted 5 years ago

“The two individuals were on time, worked swiftly, were courteous and professional, and did a stellar job!”

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Posted 5 years ago

“Matt and Matt were exceptional. I couldn't be more pleased. Thank you Pat Gillian”

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Posted 5 years ago

Simple Moving Labor is rated 4.4 based on 1,172 reviews