SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.65

4.7 Rating 1,229 Reviews

91 %

of reviewers recommend SimplyIOA

4.7

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

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“Shaneka Crosby was fabulous”

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Posted 1 year ago

Hi Kathy, Thank you for purchasing your auto insurance with SimplyIOA. I could not agree more with your feedback for Shaneka, she is a wonderful agent and an insurance expert. I have passed on your kind words. She is delighted with your kind feedback and asked me to pass on her sincere thanks, it was a pleasure to speak with you. She looks forward to hearing from you again in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Very good service.”

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Posted 1 year ago

Hi Ronald, Thank you for sharing your experience in purchasing homeowners insurance the Simply Way! We are committed to providing exceptional service to our customers and I am delighted that you have benefited. We very much value your custom and we would be honored if we could assist you with any future insurance needs. I look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Last January 2023, i was contacted by Simply IOA agent Travis Beekman when I was looking for car insurance for 2 cars. He gave me progressive at first, quoted for about $197+ but when the underwriting reviewed the application, it went up to $600 premium. I told him every detail that he need to know about us driving. So i cancelled progressive and asked for refund. Nevertheless, i was still charged for the 2 days coverage and fees, refunded only $140. He gave me another quote for $210 premium, auto owners insurance. I asked him if this is not going to change again, affirmed to me that it will not. Days later, auto owners are asking for proof of insurance for last 5 years. Or the premium goes up to $420+. He knows we dont have that 5 years history. I told him to cancel that since i dont agree to the premium. 01/20/2023, we started the conversation for cancellation, filled up and sigmed cancellation forms, submitted to him. I followed up 02/3/2023 as the bill is still in my account and i did not receive any notice for cancellation. Following up week by week, he responded on the 12th of february. Still not cancelled. The account was past its due on february 10. I am not paying that. I keep calling, all goes to voicemail. I sent emails, no response. This is disappointing, disrespectful and frustrating.”

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Posted 1 year ago

“Very satisfied! I recommend simply iOA to everyone!”

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Posted 1 year ago

Hi Dawn, Thank you for purchasing your auto insurance with us and taking the time to share your kind feedback with our friendly agents. I am delighted you are very satisfied with your policy! We will remain committed to always finding you the best coverage for the best price with your best interest at heart. Thank you so much for recommending us to others. We look forward to assisting you and your friends or family with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Joanne Towne was very professional and helpful, really grateful”

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Posted 1 year ago

Hi Pedro and Maribel, Thank you for purchasing your homeowners insurance with SimplyIOA and for taking the time to leave your kind feedback. I am delighted that you have benefited from the expertise and exceptional customer care provided by Joanne. She is an expert at making the insurance process as simple as can be so that you have more time to spend with your friends and family. We would be honored if we could assist you with any of your future insurance needs. We look forward to welcoming you back to a branch or speaking with you on the phone! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Shawna was FABULOUS”

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Posted 1 year ago

Hi Kathy, Thank you for purchasing your auto insurance from SimplyIOA and taking the time to leave us a five star review. Shawna is a fabulous agent and a highly valued member of the SimplyIOA family. I could not agree more with your kind words! I am delighted that you have been provided this outstanding and will be sure to pass on your wonderful feedback. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Efficient and professional. Had a few extra questions and they responded promptly. Would recommend”

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Posted 1 year ago

Hi Denise, Thank you for choosing to purchase your homeowners insurance with SimplyIOA and taking the time to leave a five star review. Our team is committed to providing you with the highest level of coverage and for the best price. We are delighted that you have had an efficient experience with our professional team of agents. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I bought an additional insurance to up the Personal liability”

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Posted 1 year ago

Hi James, Thank you for continually trusting SimplyIOA with your insurance needs, you are a highly valued member of our family and we are so grateful that you chose us. Your five star review means so much to our entire team. Please do not hesitate to get in touch should you have any questions regarding your existing policies or should you require any additional coverage. Our team of agents will be all too happy to assist you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“SimplyIOA was great to work with! Great communication and helped us in the whole process with patience.”

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Posted 1 year ago

Hi Shannon, Thank you for purchasing your homeowners insurance with SimplyIOA and for taking the time to leave your kind feedback. I am so pleased that you felt us easy to work with! Our team is committed to providing you with the best coverage to suit your needs and for the best price possible. I am delighted that our team were patient, polite and informative in answering your questions. The world of insurance can be difficult and confusing but we are committed to changing this by providing insurance the Simply Way. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Joanne Towne was fully knowledgeable and professional!”

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Posted 1 year ago

Hi Lilton, Thank you for purchasing your homeowners insurance with SimplyIOA and for taking the time to leave your kind feedback. I am delighted that you have benefited from the expertise and exceptional customer care provided by Joanne. She is an expert at making the insurance process as simple as can be so that you have more time to spend with your friends and family. We would be honored if we could assist you with any of your future insurance needs. We look forward to welcoming you back to a branch or speaking with you on the phone! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Outstanding customer service”

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Posted 1 year ago

Hi Katherine, Thank you for trusting SimplyIOA with your insurance and taking the time to leave your 5-star review of our agents. Customer service is our top priority. We have an exceptional team of experts who are confident in delivering insurance the Simply Way. I am so pleased that you enjoyed your experience. We would be delighted if we could assist you with any future insurance needs and I look forward to hearing from you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“It was very simple, I filled out the questions asked and a representative contacted me within 5 min.”

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Posted 1 year ago

Hi Joan, Thank you for purchasing your insurance from SimplyIOA. Our agents are committed to providing customers with world-class service, I am so pleased that you benefited from their efficiency. We would be honored if we could assist you with your future insurance needs. Please do not hesitate to get in touch with any further questions. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Excellent customer service! Extremely helpful. I would certainly recommend SimplyIOA.”

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Posted 1 year ago

Hello Joy, Thank you for purchasing your auto and renters insurance with SimplyIOA and for taking the time to leave your kind feedback. I am so pleased that you would recommend us to your friends and family! Our team is committed to providing you with the best coverage to suit your needs and for the best price possible. The world of insurance can be difficult and confusing but we are committed to changing this by providing insurance the Simply Way. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“The application process was tedious and lengthy. The contract was complex with addendums that the agent had to explain to me after researching them herself. I remain concerned about the carrier due to a low BBB+ rating and the extreme number of negative reviews online. It seems that Frontline has a very poor record for paying claims. My agent Kimberly Saldana was polite, amicable, and helpful. I hope in the event I ever have a claim your agency will help me through the process.”

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Posted 1 year ago

“Joanne Town was very professional. Great experience.”

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Posted 1 year ago

Hi Lilton, Thank you for purchasing your insurance with SimplyIOA and for taking the time to leave your kind feedback. I am delighted that you have benefited from the exceptional customer care provided by Joanne. She is an expert at making the insurance process as simple as can be so that you have more time to spend with your friends and family. We would be honored if we could assist you with any of your future insurance needs. We look forward to welcoming you back to a branch or speaking with you on the phone! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“My experience with Mike was very professional and understanding When I told him I would not be able to pay right away, he scheduled a call back from him and he called me twice to make sure that I was ready to pay on time”

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Posted 1 year ago

Hi Margaret, Thank you for shopping with SimplyIOA and for taking the time to leave us such incredible feedback, I am so proud! Mike is a wonderful agent and a valued member in our talented team of insurance experts. No challenge is too big, he will ensure to give every customer the time required to best meet their needs, always offering them the best coverage for the best price. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“It was by far the best quote I received and Richard Dorsey was very professional and pleasant to work with. He worked hard to earn my business and meet my insurance needs.”

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Posted 1 year ago

Hi Monica, Thank you for purchasing your insurance from SimplyIOA! Richard is a wonderful agent and a highly valued member of our team. I could not agree more with your kind words. I am so proud and will be sure to pass on your kind words. At SimplyIOA we consider each customer a member of the family and will remain committed to securing a policy to suit their exact needs. We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Kimberly was very helpful and friendly.”

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Posted 1 year ago

Hi Jeffrey, Thank you for sharing your experience of SimplyIOA. We are committed to providing exceptional service to our customers in any circumstance. There is no task too big for Kimberly, she is patient and experienced in insurance. We very much value your custom and we would be delighted if we could help you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Excellent customer service! Extremely helpful. I would certainly recommend SimplyIOA.”

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Posted 1 year ago

Hi Joy, Thank you for purchasing your insurance with SimplyIOA. Recommending us to your family and friends is the best feedback you can give. We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Ruth was attentive and listened to what our needs were.”

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Posted 1 year ago

Hi Linda, Thank you for shopping for your insurance with SimplyIOA and taking the time to write such kind words. Ruth is an insurance expert and is truly passionate about her role in customer service. We are very lucky to have her in the SimplyIOA family. I have passed on your review at which she was delighted. She thanks you very sincerely, it means so much. We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

SimplyIOA is rated 4.7 based on 1,229 reviews