SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.64

4.6 Rating 1,230 Reviews

91 %

of reviewers recommend SimplyIOA

4.6

Based on 1,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple, easy process. Your agent Richard Dorsey has great followup and answered all of my questions”

Helpful Report

Posted 1 year ago

Hi Donald, Thank you for purchasing your insurance from SimplyIOA! Richard is an excellent agent, he is passionate about insurance so you don't have to be. At SimplyIOA we are committed to providing customers with world-class service. Our agents invest the time to secure the best coverage, for the best price, and from the best provider for our customers and we would be honored if we could assist you with your future insurance needs. Please do not hesitate to get in touch with any further questions. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Cris Hartung was incredibly helpful and knowledgeable.”

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Posted 1 year ago

Thank you for shopping with SimplyIOA and for taking the time to leave us such incredible feedback, I am so proud! We have a team of wonderful agents, always offering our valued customers the best coverage for the best price. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“A simple request to move my 4 policies under a new LLC is still not complete. I even agreed to completely rewrite them all at the same time (original expiration dates are all different). The only means of getting a response was to visit the local office in person and discuss the delay with Jolene and Cindy. It has been more than 4 weeks and I am still waiting for these policies to be completed. What should have been a simple request has been extremely frustrating due to lack of response or care. Without a local representative here in the middle Keys to service my policies, doing business with IOA has become very unpleasant and difficult.”

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Posted 1 year ago

“The gentleman Bernard was very helpful, friendly, knowledgeable, and patient. Had a great experience getting me a new policy. Also have recommended him to a friend.”

Helpful Report

Posted 1 year ago

Hi Krystal, Thank you so much for purchasing your insurance with SimplyIOA and taking the time to leave your feedback for Bernard. He is a wonderful agent at the top of his game. I will ensure that he receives your kind words. Every customer experience matters so much to every agent at SimplyIOA! We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Stay away from this company! I was sold a policy with misleading information from the agent. I immediately called back an hour later to cancel. The next day I was told by the agent that I could not cancel the policy. I called back and asked for a supervisor. I was given the run around to 7 different people. They transferred me to another agent instead of a supervisor. He said he would take care of the cancellation but would need proof of insurance which I sent him. Then he said he would need last years proof of insurance which I sent him. I contacted Progressive today, 2 weeks later, and they said they have no communication from the agent about cancelling my policy. I had to cancel it myself and was told I would receive a refund within 3 days. Not 10 days as I was told by the Simlyioa agent.”

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Posted 2 years ago

“Agent hung up on me when I would agree to a blanket "1'll sign today before hearing or comparing against my current policy. Sorry to say it sounded like a boiler operation with pressure to get a deal done today.”

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Posted 2 years ago

“There were numerous instances of miscommunication between myself, various Simplyioa agents and Travelers' agents, and Simplyioa still is not up to speed on the status of my auto insurance. Simply IOA agents and”

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Posted 2 years ago

“Easy and very nice agent.”

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Posted 2 years ago

Hi Noel, Thank you for sharing your experience with SimplyIOA. We are so proud that you chose to shop for your insurance with us. Providing an easy and friendly service is the goal of every agent on our team. We are incredibly passionate about what we do and we are committed to providing customers with world-class service. I am delighted that you found our team helpful. We value your custom and we would be delighted if we could assist you in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Easy to use, thorough and kind staff who answer their phones and answered my many questions.”

Helpful Report

Posted 2 years ago

Hi Lisa, Thank you for purchasing your insurance with SimplyIOA and taking the time to leave your wonderful feedback, every opinion means so much. I am so proud to hear that we have served all expectations and helped you to understand your insurance policy. There are no such thing as too many questions for our agents. We are incredibly passionate about what we do and we are committed to providing customers with a straightforward and professional experience. We call it the Simply Way! We value your custom and we would be delighted if we could assist you in securing insurance in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Phone system was sometimes tricky but people were generally well responsive.”

Helpful Report

Posted 2 years ago

Hi Erik, Thank you for trusting SimplyIOA with your insurance needs and taking the time to leave your review, all feedback from our customers is important to us. I am disappointed to hear that you found our phone system tricky and will be sure that this feedback is passed on to the wider team. At SimplyIOA we and committed to continuous improvement to ensure a world class service from start to finish for every customer. I thank you for continuing with your purchase and I am so pleased you were satisfied with the service of our agents. They are experts in their field, trained to the highest standard to offer insurance the Simply way. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“helpful agent”

Helpful Report

Posted 2 years ago

Hi James, Thank you for shopping your insurance with SimplyIOA and taking the time to share kind words for our wonderful agents. Customer service is our top priority. We have an exceptional team of experts who are confident in delivering insurance the Simply Way. I am so pleased that you enjoyed your experience. We would be delighted if we could assist you with any future insurance needs and I look forward to hearing from you! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Great low price for car insurance, and great customer service they with help you what you look for, am happy with this company.”

Helpful Report

Posted 2 years ago

Hi Melissa, We are delighted that you chose to shop your insurance with SimplyIOA. Our agents aim is to provide customers with the best choice whilst securing the most competitive rate in a timely manner. We call it the Simply way! We would be honored if we could assist you with your future insurance needs and I look forward to hearing from you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Due to my closing being very soon and some hurricane setbacks and all the response and report was done within a day. Very fast and convenient!”

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Posted 2 years ago

Hi Michelle, We are delighted that you chose to shop your homeowners' insurance with SimplyIOA. Thank you! Our aim is to provide customers with the best choice whilst securing the most competitive rate in a timely manner. Our agents are understanding of every individuals circumstance and I am so happy that you were pleased with your coverage at such a concerning time. We would be honored if we could assist you with your future insurance needs. I do hope you and your family are safe. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Very easy, but does any body really read 90 pages?”

Helpful Report

Posted 2 years ago

Hi Sean, Thank you for trusting SimplyIOA with your insurance needs and taking the time to leave your feedback. I am delighted you had an easy experience! Insurance coverage and its accompanying documents can seem difficult and overwhelming which is why we have created insurance the Simply way. Our agents are here to break down the difficult jargon and help you understand the coverages provided to you and your family. If you have any concerns or questions, please do not hesitate to speak with our team. We are more than happy to answer any questions you may have! We very much value your custom and we would be delighted if we could assist you in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Im very impressed with how David Russ Dittman handles my concerns. He was very accomodating and he answers all my needs. I can contact him thru email and call and he will respond as soon as possible.”

Helpful Report

Posted 2 years ago

Hi Christel, Thank you for shopping for your homeowners insurance with SimplyIOA and for taking the time to leave such a wonderful review! David ensures to give every customer the time required to best meet their needs, always offering them the best coverage for the best price. He is an expert in his field, confident in breaking down the difficult jargon and ensuring every customer understands their individual coverages. He is a huge asset to the SimplyIOA family. I will personally ensure he receives your review, I could not agree with it more. Thank you so much! We would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

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Posted 2 years ago

“Isa was so understanding and informative. She is one in a million and exceeded my expectations!!”

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Posted 2 years ago

Hi Katherine, We are honored that you chose to shop your insurance with SimplyIOA. Thank you so much. Isa is a wonderful agent at the top of her game, committed to providing an exceptional service to every customer. I have passed on your kind feedback at which she was thrilled! It was a pleasure to speak with you! We would be delighted if we could also assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“simple and quick”

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Posted 2 years ago

Hi Matthew, Thank you for trusting SimplyIOA with your insurance needs. Providing a simple and efficient service is exactly what we are here to do, I am delighted to receive your feedback! We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Joanne, our sales rep, was very professional and knowledgeable when providing information.”

Helpful Report

Posted 2 years ago

Hi Joanne, Thank you for purchasing your insurance with SimplyIOA and for taking the time to leave your kind feedback. I am delighted that you have benefited from the expertise and exceptional customer care provided by Joanne. She is an expert at making the insurance process as simple as can be so that you have more time to spend with your friends and family. We would be honored if we could assist you with any of your future insurance needs. We look forward to welcoming you back to a branch or speaking with you on the phone! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Very kind and responsive employees.”

Helpful Report

Posted 2 years ago

Hi Kentrell, Thank you for trusting SimplyIOA with your insurance and kindly taking the time to share your experience. We are committed to providing world-class service and I am delighted you have benefited from our efficient agents and their expertise. We very much value your custom and we would be delighted if we could help you secure insurance again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

SimplyIOA is rated 4.6 based on 1,230 reviews