SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.65

4.7 Rating 1,229 Reviews

91 %

of reviewers recommend SimplyIOA

4.7

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sonia Garcia is well versed at her job. I would hire her in a minute! It's a treat to deal with a person who knows her job well!!!”

Helpful Report

Posted 1 year ago

Hi Greg, Thank you for sharing your feedback about your experience with Sonia! I am thrilled to hear that you found her a treat to deal with when purchasing your auto insurance and felt confident she knows her job well. You are right! We take great pride in our team of knowledgeable and dedicated agents who strive to provide the best possible service to our valued customers. I will ensure Sonia receives a copy of your review, I know she will be so grateful. We are honored to have the opportunity to serve you and look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Awesome service! Were able to find me the best quote.”

Helpful Report

Posted 1 year ago

Hi Elvin, Thank you for sharing your kind feedback. We are delighted that you chose to shop your homeowners insurance with SimplyIOA. Welcome to the family! Our team is committed to providing you with the highest level of coverage and for the best price. I am delighted that you have had an awesome experience! We would be honored if we could assist you with any of your future insurance needs and look forward to hearing from you again. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Good to work with”

Helpful Report

Posted 1 year ago

Hi Calvin, Thank you for shopping your mobile home insurance the Simply way and for sharing your positive feedback of our agents! At SimplyIOA we take so much pride in providing an efficient and helpful service to all of our customers. Kind feedback like yours motivate our teams at every touch point to continue delivering the best possible experience. If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Was connected with a good agent and he had good rates for the insurance for home and cars I needed. As this was my first time on this system I didn't realize the approved policies would not come until after a few days and filling in some online forms. After that, it all appeared to go well but I won't know for sure until some more time passes maybe.”

Helpful Report

Posted 1 year ago

Hi Don, Thank you for shopping your homeowners and auto insurance the Simply way and for sharing your positive feedback of our agents! At SimplyIOA we take so much pride in providing an efficient and helpful service to all of our customers. Kind words like yours motivate our teams at every touch point to continue delivering the best possible experience. I appreciate you sharing feedback regarding the time required to receive your policies and will ensure that this is taken into consideration during future journeys. Thank you! If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. I look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“They got back to me about anything.”

Helpful Report

Posted 1 year ago

Hi Natividad, Thank you for trusting SimplyIOA with your insurance needs and for taking the time to share your feedback with us, it is a great honor to serve you! I am delighted to read that you would rate our quick customer service five stars. Feedback like yours motivates us to continue providing the best service possible. We would be honored if we could assist you with your future insurance needs and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“My new SimplyIOA agent, Yarelis, has been great to work with. I was desperately needing some help with getting a new homeowners policy with the coverage I felt was adequate for me. I am happy with the help I received.”

Helpful Report

Posted 1 year ago

Hi Sonja, Thank you for purchasing your homeowners insurance the Simply way and for taking time out of your day to leave a five star review for Yarelis. We are very grateful for your trust in us! I sincerely appreciate your kind words and I am delighted to hear that you are happy with both the coverage you have purchased and the help that you received. Please do not hesitate to contact us should you have any more questions in regards to your coverage. Thank you again for shopping with us. I look forward to hearing from you again in the very near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Communication by the agent should have been better. I was the one who caught that payment to the insurance was not immediately made because the closing company did not understand how to pay the insurance so I had to pay the insurance and get reimbursed from the closing company. the mortgage company had to request the rider 2 times. There was a delay by the agent in obtaining the insurance.”

Helpful Report

Posted 1 year ago

Hi Jeff, Thank you for contacting SimplyIOA regarding your insurance. I am very sorry to hear that you had a lengthy experience in securing your policy and struggled with communication from our agent. Please know that every customer experience is of the utmost priority to us I sincerely apologize for any inconvenience that this may have caused you. We pride ourselves on offering a service readily available to everyone in branch, online and on the phone. If you feel any of these services are better suited to your needs, we will be delighted to assist you. I thank you sincerely for your input. Your satisfaction is our top priority and we appreciate the opportunity to improve so that we can serve you better in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Very pleasant experience with agent,”

Helpful Report

Posted 1 year ago

Hi Holmes, Thank you for shopping your homeowners and auto insurance the Simply way and for sharing your positive feedback of our agents! At SimplyIOA we take so much pride in providing an efficient and helpful service to all of our customers. Kind words like yours motivate our teams at every touch point to continue delivering the best possible experience. If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. I look forward to hearing from you again in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Alexander Bruno (agent) was EXCELLENT!”

Helpful Report

Posted 1 year ago

Hi Yelena, Thank you for sharing your experience of shopping for auto insurance with Alex! We are committed to providing exceptional service to our customers in any circumstance and ensuring the very best for you and your family. Alex is patient and skilled in insurance which makes it fun and easy! I am delighted you benefited from his professionalism and had an excellent experience! We very much value your custom and we would be delighted if we could help you with any of your future insurance needs. It was a pleasure to hear from you. Have a lovely day, Angela Portilla (VP of Customer Operations

Posted 1 year ago

“I was very pleased with the whole experience of switching home insurance. Russell was very helpful and responsive when I asked for a quote and then following up. I would definitely recommend your company to my friends and family.”

Helpful Report

Posted 1 year ago

Hi Anthony, Thank you for sharing your experience of shopping for homeowners insurance with Russell! We are committed to providing exceptional service to our customers in any circumstance and ensuring the very best for you and your family. I am delighted you benefited from his efficiency and had a speedy experience both during and post purchase. Thank you also for recommending us to your family and friends. We very much value your custom and we would be delighted if we could help you with any of your future insurance needs. It was a pleasure to hear from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“From the moment Dylon reach out to me. He was very pleasant understanding and patience with me. He had great customer service and went above and beyond.”

Helpful Report

Posted 1 year ago

Hi Tiffine, Thank you for purchasing your homeowners insurance with SimplyIOA and taking the time to leave your kind feedback for Dylan. I am delighted to hear that you benefited from his professionalism, patience and efficiency! He is a brilliant agent committed to providing every customer with an excellent experience, continuously going above and beyond for everyone he meets. We would be honored if we could assist you with your future insurance needs and I look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Representative was very helpful explaining my policy that I wanted to purchase . She was extremely patient with me and quickly followed thru with my quote and payment. She even responded to me on Friday after hours.”

Helpful Report

Posted 1 year ago

Hi Bart, Thank you for purchasing your condo insurance with SimplyIOA and taking the time to leave your five star review. Your satisfaction is our top priority and we are so grateful! I am delighted that you benefited from the patience and understanding of our agents and felt supported 24/7. We are committed to safeguarding your home, family and belongings. We very much appreciate your trust in us. Thank you for being a valued customer, We would be honored to support you find great rates for your additional insurance needs in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Even with Spanglish, Mike was very cooperative and patient with my insurance request.”

Helpful Report

Posted 1 year ago

Hi Jose, Thank you for shopping your insurance with SimplyIOA and for taking the time to leave Mike such incredible feedback, I am so proud! He is a wonderful agent, patient in making the purchase of insurance simple for every customer. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. I look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“SimplyIOA was extremely helpful and made getting insurance hassle free. Thank you.”

Helpful Report

Posted 1 year ago

Hi Julie, Thank you for shopping your insurance the Simply way and for sharing your positive feedback of our agents! At SimplyIOA we take so much pride in providing an efficient service that makes insurance achievable and hassle free for everyone, I am thrilled to read your review! If you have any further questions or require assistance with additional coverage, please do not hesitate to contact us. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I got a scam e-mail stating I’d lost coverage with you, when I’ve never BEEN with you, and now will never consider. Tell your agent, Gail D., in Lake Mary, FL that sending e-mails like that is a very negative way to drum up business. In fact, it has the OPPOSITE effect, and reflects on your entire company and agent business practices. It probably violates a Florida insurance law as well.”

Helpful Report

Posted 1 year ago

Hi Angela, Thank you for contacting SimplyIOA regarding your auto insurance. I am very sorry to hear that you had a negative experience. Please feel reassured that every customer experience is of the utmost priority to us and I apologize for any inconvenience that these communications may have caused. Your satisfaction is our top priority and we appreciate the opportunity to improve with your feedback. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Diego was very knowledgeable and he did the best for my budget ,”

Helpful Report

Posted 1 year ago

Hi Loan, Thank you for shopping auto insurance with SimplyIOA and for taking the time to leave a five star review, I am so proud! Diego is a wonderful agent and an incredible asset to our talented team of insurance experts. No challenge is too big and I am delighted to hear that he found you coverage best suited to your budget. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. I look forward to hearing from you again soon and I am confident Diego would feel the same! Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Mr. Anno was very helpful in explaining everything to me, and tried to give me the best quotes to save money”

Helpful Report

Posted 1 year ago

Hi Bruna, Thank you for shopping homeowners insurance with SimplyIOA and for taking the time to leave a five star review, I am so proud! Mr Anno is a wonderful agent and an incredible asset to our talented team of insurance experts. No challenge is too big and I am delighted to hear that he found you coverage best suited to your budget. Please do not hesitate to get in touch with any future questions and we would be honored if we could assist you with any future insurance needs. I look forward to hearing from you again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“The overall experience was great.. 100% recommended.”

Helpful Report

Posted 1 year ago

Hi Vinith, Thank you for providing feedback having purchased insurance the Simply way. We are very grateful for your trust in us! I sincerely appreciate your kind words and I am delighted to hear that our agents provided you with great customer service and a five star experience. Thank you for recommending us to your family and friends, it truly means so much. I look forward to hearing from you again in the very near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Polite and courteous thought rates were very competitive an much better”

Helpful Report

Posted 1 year ago

Hi Christopher, Thank you for purchasing your auto insurance with SimplyIOA and for taking the time to leave your kind feedback. Our team is committed to providing you with the best coverage to suit your needs and for the best price possible. We are delighted that you have not only had a simple experience but that our team were polite and courteous while offering you a competitive rate. The world of insurance can be difficult and confusing but we are committed to changing this by providing insurance the Simply Way. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“We have a manufactured home and our current insurance company was pulling out of Florida. Working with Simply IOA was fast and easy, and they found hard to get coverage. their customer service was excellent and our agent kept in constant contact with us.”

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Posted 1 year ago

Hi David, Thank you for purchasing your mobile home insurance with SimplyIOA and also for taking time out of your day to leave such a wonderful review during a turbulent time in our state. All of our agents are trained to the highest standard and provided will the best possible education to do the best by our customers as homeowners insurance continues to rise beyond our control in Florida. I assure you that we will remain committed to providing every customer with the best coverage for them in an efficient manner. Should you have any concerns or questions regarding this coverage to help you feel best protected, please do not hesitate to contact us. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

SimplyIOA is rated 4.7 based on 1,229 reviews