Simucube Reviews

Name: Simucube
Address: Visiokatu 3, Tampere, Pirkanmaa
Rating: 4.90

4.9 Rating 193 Reviews

97 %

of reviewers recommend Simucube

Visit Website

Phone:

+358465666490

Email:

gareth.hunter@simucube.com

Location:

Visiokatu 3,
Tampere
Pirkanmaa
33720

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Simucube 5 star review on 13th December 2024

Davide Burnelli

Simucube 5 star review on 11th December 2024

Travis Bender

Simucube 5 star review on 31st October 2024

Sebastián Carrés Cordovilla

Simucube 5 star review on 8th October 2024

Anonymous

Simucube 5 star review on 6th September 2024

Laurent BLEAS

Steven Owen

Anonymous

Anonymous // 01/01/2019

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“Fast and amazing service, great product works as advertised!”

Helpful Report

Posted 2 months ago

“Customer service was some of the best I’ve ever experienced. Would recommend Simucube to everyone. Was very pleased with how the order was handled and even when there was a delay I was informed and kept up to date. I’d give it a 10/10 if I could!”

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Posted 2 months ago

“I received my order quick and it worked perfectly. Never felt such a real driving experience. Thanks Alot.”

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Posted 2 months ago

“Great customer service and product”

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Posted 2 months ago

“Simucube products are really at the higher level. Very good, although a bit expensive, but your investment is worth when considering the robustness and durability of the products. When shopping directly from Simucube store, I found there are some improvement points to be made. The products are delivered in a reasonable timeframe, but the status of your order is rarely, or have very few status. When you spend a good amount of money on such equipements, you would feel more confortable and informed if there was a more up-to-date order status.”

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Posted 3 months ago

“Simucube's customer service is beyond exceptional. I had a mixup with my package that resulted in one of the items being stolen. I notified Simucube customer service and in less than 24h I had a replacement item shipped out to me no questions asked. They were friendly, kind, professional, and responsive and really helped me out. I cannot thank them enough for what they did to replace the item!”

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Posted 3 months ago

“GOOD. Good communication before my purchase. fast shipping. Just the tape that was peeled off. More tape would be better”

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Posted 3 months ago

“Amazing product with amazing service. When my new gear arrived the wheel was damaged. After some fast emails within a couple of hours searching a solution, a new wheel got delivered within 36 hours. All costs got covered by simucube. Absolutely amazing customer support. This should be the reference for any company. Thanks again to everyone for helping me to build my setup! Worth every €€.”

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Posted 3 months ago

“Quelle merveille, j en suis extrêmement content. Je ne regrette pas l investissement! J attendrais que les pédales soit moins chère pour me prendre l accélérateur.”

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Posted 3 months ago

“Outstanding product, crazy fast delivery 🤩”

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Posted 3 months ago

“Fast shipping, well packaged”

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Posted 3 months ago

“Just top, The best product”

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Posted 3 months ago

“Fast delivery!”

Helpful Report

Posted 3 months ago

“Der Service war super, Lieferung war am nächsten Tag da. Einfach Top 👍🏻”

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Posted 3 months ago

“Amazing service, great product. Just needed a place to view my shipping details so I could get an ETA BEFORE it arrived.”

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Posted 3 months ago

“Love the Pedals . Top quality and the support was awesome. Thank you.”

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Posted 3 months ago

“I love your product. Quality and design. Your software also. I have active pédale, simucube 2 sport and valo gt-23 now.”

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Posted 4 months ago

“Very impressed the quality and performance. Extremely well built. Just getting started with fine tuning and will be reaching out to your fine support team with any questions I may have in the process. All in all, I truly couldn’t be happier with my purchase and feel it’s worth every penny!!! Thank you.”

Helpful Report

Posted 4 months ago

“I'm very satisfied!”

Helpful Report

Posted 4 months ago

“1.5 months ago, I purchased a Thrustmaster T818 wheel and decided to invest in their ecosystem. However, after several weeks of use, I started hearing a grinding noise from the wheelbase, which left me very disappointed with the product's quality. I contacted support for repair but remained unsatisfied with my purchase. After watching various resources and engaging with the Reddit community, I realized that Simucube products have an excellent reputation. I decided to switch ecosystems to Simucube, and I am thrilled with my decision. Even before receiving my order, the customer support was exceptional. My questions about the products and shipping delivery times were answered promptly, making me feel like I had a personal support manager. Upon receiving the shipment, I had some additional questions about the products and received the best support I've ever experienced from a manufacturer. The products themselves are beyond my expectations. The Simucube 2 Pro wheelbase is incredibly solid and professionally made. The Valo GT-23 wheel has a sleek design and is perfectly crafted, showcasing the high quality of Simucube products. From the support to the packaging, everything was excellent. One minor point of feedback: the wheel has numerous buttons, and it would be helpful to have stickers or some form of labeling to remember the assigned functionalities. Additionally, I have noticed an issue with the RPM LED indicator, where the LED tends to overblink even when RPM values are within limits. Overall, my experience with Simucube has been outstanding, and I highly recommend their products to anyone looking for top-quality sim racing gear.”

Helpful Report

Posted 4 months ago

Simucube is rated 4.9 based on 193 reviews