SIONYX Reviews

Name: SIONYX
Address: 100 Cummings Center, Suite 303B, Beverly, Massachusetts
Rating: 4.49

4.5 Rating 283 Reviews

86 %

of reviewers recommend SIONYX

Visit Website

Phone:

866-827-8237

Email:

cbowman@sionyx.com

Location:

100 Cummings Center,
Suite 303B,
Beverly
Massachusetts
01915

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SIONYX 5 star review on 28th August 2024

Marlin Istre

G W SELF

SIONYX 5 star review on 13th December 2023

Kent Folsom

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Each interaction I have had with Sionyx has have very good. Their response was very fast and helpful each time. I would give their customer service an a+.”

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Posted 3 years ago

“Great customer service! Had my question answered quickly. Best experience I have had in a while.”

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Posted 3 years ago

“Exceeded expectations. Unit is well-built and solid”

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Posted 3 years ago

“Simple, effective, and to the point. The experience with their site and the product purchase & delivery was outstanding.”

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Posted 3 years ago

“I got one of these scopes as a gift and it is awesome! It is so awesome I ordered a rail mount for it; got the mount a few days later and the mounting screw wasn't in there.:( HOWEVER... I wrote an email the evening I got it and Bill in customer service answered within 2 hours! :) He apologized and IMMEDIATELY sent a new one to me. I got it today, and it works perfectly. I have to say, a great product and maybe even better service. I am very impressed with both!”

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Posted 3 years ago

“The Aurora Pro is a great tool to have for night time viewing. Easy to operate, good solid small camera, and is has versatile functions and features”

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Posted 3 years ago

“The unit it turns out works fairly well. BUT, mine came WITH NO INSTRUCTIONS! I had to get my daughter to search you tube on how to put the battery in. There was no documentation at all anywhere period. We finally got some from the website and it is ok. Screenshots and abbreviated instructions. No in depth information and a lacking troubleshooting section as I had a combination that was not listed. Abysmal instructions for connecting to a cell phone or tablet but they can be worked through. Also sorely lacking is a lens cover or protective shield for it. There is an aftermarket one, but we are I. The us and it’s in the UK so cost and shipping is astronomical. The company reached out quickly and I am glad, that automatically earns another star just for caring. I will try the links provided and see what happens. Fussing through things the performance wasn’t that bad at night. I am familiar with high end NV and Thermal as well as hybrid systems and white phosphorus based tubes. The look is different, the color is nice, resolution leaves much to be desired. I will have to try it out at the ranch this upcoming week and will have a much better update.”

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Posted 3 years ago

“I have left several messages and have not received a call back. TERRIBLE CUSTOMER SERVICE AND SUPPORT!!”

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Posted 3 years ago

“As described fast and price was good”

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Posted 3 years ago

“Great product and fast shipping!”

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Posted 3 years ago

“I'm really happy with the purchase, looking forward for a 2k resolution version and one that include basic thermal flir overlay!”

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Posted 3 years ago

“I initially was a skeptic but Bob from customer service and his team did a great job at making sure I was a satisfied customer. I was able to use the system that was tied into my iPad and mounted with the Ram mounts. Left early in the morning while it was dark for a day of fishing. The Sionyx worked awesome and the quality was quite impressive. Gave me a piece of mind when travel before sunrise. Thanks Bob for creating a fan!”

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Posted 3 years ago

“Ordered for my husband for Christmas. It arrived quickly! The case it comes in is great! The camera is AWESOME! I ordered the Aurora as I wanted him to have the versatility of mounting it or using it freely. Needs the illuminator to make pictures less grainy. If you could make NVGs without banking my bank... that would be super!”

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Posted 3 years ago

“Very good customer service. They reached back to me to give me the holiday discount on the IR illuminator that was included with my order. Thank you! Setup was pretty easy and straightforward. Good quality and picture. Just waiting for the illuminator to try in total darkness. Hint hint, could you guys make a proprietary j arm with the correct angle for left eye wear? :-)”

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Posted 3 years ago

“I went night hunting and it was so clear and all my friends wanted to get one.”

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Posted 3 years ago

“The representative working with Texas Tactical Guns and range, Jonathan Wen, was very professional and efficient in answering all of our questions and concerns. We were able to seamlessly place an order and pay via online invoice. The overall experience was fast, efficient and convenient. Hopefully the shipping will be just as quick!”

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Posted 3 years ago

“The camera is superb in quality and capabilities, well constructed and can be used versatilely for many applications. The tablet and phone App only works with a limited number of tablets and phone models.”

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Posted 3 years ago

“Great product, super fun to use”

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Posted 3 years ago

“Would be nicer if you included a user Manuel, (include a diagram of the button features”

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Posted 3 years ago

“I would give the order process a 4 or more, but I played hell, to getting the order recognized. Then getting it to accept that I ordered so I would qualify for the illuminater and the rebate was just about impossible. I do not understand why if I ordered from the sionyx website that qualifying for the illumater and rebate was not automatic. Instead I had to make a copy of the order sionyx already had and submit that on a separate order to qualify. However the product was delivered very quickly and in good working order.”

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Posted 3 years ago

SIONYX is rated 4.5 based on 283 reviews