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Skate Society Reviews

4.7 Rating 986 Reviews
93 %
of reviewers recommend Skate Society
4.7
Based on 986 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Skate Society 5 star review on 22nd April 2024
Sierra C
Skate Society 5 star review on 16th March 2024
Angela J
Skate Society 5 star review on 7th September 2023
Vu V
Skate Society 5 star review on 2nd August 2023
Renata J
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 20th May 2023
Doug R
Skate Society 5 star review on 17th May 2023
Anonymous
111
Anonymous
Anonymous  // 01/01/2019
Great variety on the site, speedy delivery.
Helpful Report
Posted 2 years ago
Prompt service, great product and price.
Skate Society 5 star review on 12th May 2022
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Posted 2 years ago
Best shop for getting those niche skate items I can not get in NZ... my go to. Shipping to NZ reasonable.
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Posted 2 years ago
Excellent products and amazing customer service!!
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Posted 2 years ago
Friendliest and most helpful staff I’ve come across. Lots of great stock in store too.
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Posted 2 years ago
I have been absolutely appalled at the customer service, my item arrived, it was not satisfactory, in fact it did not do the job at all, I tried to call several times during a normal business day and no one was answering calls. I sent it back straight away, via express post, no one was answering emails that day either and after I sent it back, they told me they don't do refunds. I expressed my concerns and they dug even deeper and refused. I felt really disrespected as a new customer especially when I could have shopped anywhere else. Won't be shopping there again. To be honest, i have never been treated so poorly in my life.
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Posted 2 years ago
11/10 would shop here again. Easy order, prompt postage, had my parts to my door in two days so now they can sit on the shelf for a few months while I get around to servicing the old skates. Even sent me a mad little sticker to chuck on the back of the old van. Stay righteous πŸ‘πŸΌπŸ‘ŒπŸΌ
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Posted 2 years ago
The wheels I got are fine and the saleperson was great when I went in in person; but it was a little bit annoying that they weren't actually in stock when the website said they were.
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Posted 2 years ago
The customer service has been very good πŸ‘
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Posted 2 years ago
My first online order was for 6 wheels and a pack of 16 bearings. They sent 6 wheels and a pack of 8 bearings because clearly they dont check if the product codes match what was paid for. They were quick to respond to my emails and are organising to send out another pack of bearings. Not going to applaud them for fixing a mistake they created, and my time they wasted
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Posted 2 years ago
very good service
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Posted 2 years ago
Not applicable
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Posted 2 years ago
The checkout process was easy, and my order arrived quickly and very well packed.
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Posted 2 years ago
Had what I wanted and sent it out quickly!
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Posted 2 years ago
Order to dispatch was fast. What really got me smiling was the surprise little packet of GummiBears. Thanks :)
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Posted 2 years ago
thanks for sending everything fast!
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Posted 2 years ago
Items that I purchased were exactly as described and of good quality
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Posted 2 years ago
Loved it, Dusty is a great teacher
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Posted 2 years ago
Great range of parts , great pricing and dispatched purchase fast. Very cool .
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Posted 2 years ago
Hi - The skates are fine, they are great in fact. However the service received from Skate Society was disappointing. I purchased a pair of skates for Xmas for my daughter. All she wanted was to take them on our holiday. They were too small and we were leaving straight after Xmas so I asked if I could order a new pair so they would arrive quickly and then return the smaller pair for a refund. (So essentially an exchange, but just wanting to make it quicker so my daughter would have the skates for our holiday). This was denied. I had already ordered the new skates from skate society so I am stuck with an instore credit that I do not need. If I'd known they would have denied the refund I would have purchased the bigger skates elsewhere to prevent spending anymore money in a store that wouldn't help me out with such an easy request.
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Posted 2 years ago
Skate Society is rated 4.7 based on 986 reviews